Trends in analyzing access to information. Part I: Cross-disciplinary conceptualizations of access

Information Processing and Management

Volumn 35, Issue 1, 1999, Pages 45-76

  McCreadie, Maureen ^a   Rice, Ronald E ^b  

^a Bucks County Community College   (United States)

^b RUTGERS UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION RETRIEVAL; INFORMATION USE;

CROSS-DISCIPLINARY CONCEPTUALIZATIONS;

INFORMATION MANAGEMENT;

EID: 0032776979     PISSN: 03064573     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0306-4573(98)00037-5     Document Type: Article

References (158)

1. Albrecht, T., & Hall, B. (1991) Relational and content differences between elites and outsiders in innovation networks. Human Communication Research, 17(4), 535-561.
2. Anderson, J. G., & Jay, S. J. (1985). Computers and clinical judgment: The role of physician networks. Social Science Medicine, 20(10), 969-979.
3. Archea, J. (1977). The place of architectural factors in behavioral theories of privacy. Journal of Social Issues, 33(3), 116-137.
4. Arrow, K. J. (1979). The economics of information. In M. L. Dertouzos, & J. Moses (Eds.), The computer age: a twenty year view (pp. 306-317). Cambridge, MA: MIT Press.
5. Atwood, R., & Dervin, B. (1982). Challenges to sociocultural predictors of information seeking: a test of race versus situation movement state. In M. Burgoon (Ed.), Communication yearbook (Vol. 5, pp. 549-570). New Brunswick, NJ: Transaction.
6. Auster, E., & Choo, C. (Eds.) (1996). Managing information for the competitive edge. NY: Neal-Schuman.
7. Aydin, C., & Rice, R. E. (1991). Social worlds, individual differences and implementation: predicting attitudes toward a medical information system. Information and Management, 20, 119-136.
8. Bagdikian, B. H. (1990). The media monopoly (3rd ed.). Boston: Beacon.
9. Baroudi, J., Olson, M. H., & Ives, B. (1986). An empirical study of the impact of user involvement on system usage and information satisfaction. Communications of the ACM, 29, 232-238.
10. Bates, B. J. (1988). Information as an economic good: sources of individual and social value. In V. Mosco, & J. Wasco (Eds.), The political economy of information (pp. 76-94). Madison, WI: University of Wisconsin Press.
11. Bates, B. J. (1993). The macro social impact of communication systems: access, bias, control. Paper presented at the International Communication Association Annual Conference, May, Washington, DC.
12. Bates, M. J. (1986). Subject access in online catalogs: a design model. Journal of the American Society for Information Science, 37, 357-376.
13. Belenky, M. F., Clinchy, B. McV., Goldberger, N. R., & Tarule, J. M. (1986). Women's ways of knowing: the development of self, voice and mind. New York: Basic Books.
14. Belkin, N. J. (1978). Information concepts for information science. Journal of Documentation, 34(1), 55-85.
15. Belkin, N. J. (1980). Anomalous states of knowledge as a basis for information retrieval. The Canadian Journal of Information Science, 5, 133-143.
16. Belkin, N. J., & Robertson, S. E. (1976). Information science and the phenomenon of information. Journal of the American Society for Information Science, 27, 197-204.
17. Belkin, N. J., & Vickery, A. (1985). Interaction in information systems: a review of research from document retrieval to knowledge-based systems. London: The British Library.
18. Berlo, D. K. (1960). The process of communication: an introduction to theory and practice. San Francisco: Rinehart.
19. Blair, D. C., & Maron, M. E. (1985). An evaluation of retrieval effectiveness for a full-text document-retrieval system. Communications of the ACM, 28, 289-299.
20. Bodker, S. (1989). A human activity approach to user interfaces. Human-Computer Interaction, 4, 171-195.
21. Borgman, C. L. (1989). All users of information retrieval systems are not created equal: an exploration into individual differences. Information Processing and Management, 25, 237-251.
22. Botan, C., & McCreadie, M. (1993). Communication, information and surveillance: separation and control in organizations. In J. R. Schement & B. D. Ruben (Eds.), Information and behavior (Vol. 4, pp. 385-397). New Brunswick, NJ: Transaction.
23. Bourque, S. C., & Warren, K. B. (1987). Technology, gender and development. Daedalus, 116(4), 173-198.
24. Braman, S. (1989). Information and socioeconomic class in US constitutional law. Journal of Communication, 39(3), 163-179.
25. Buckland, M. K. (1990). Information retrieval and the knowledgeable society. Proceedings of the 53rd Annual Meeting of the American Society for Information Science (pp. 239-244). Medford, NJ: Learned Information.
26. Buckland, M. K. (1991). Information as thing. Journal for Information Science, 42(5), 351-360.
27. Budd, R. W. (1987). Limiting access to information: a view from the leeward side. The Information Society, 5, 41-44.
28. Chang, S.-J., & Rice, R. E. (1993). Browsing: a multidimensional framework. In M. E. Williams (Ed.), Annual Review of Information Science and Technology (ARIST) (Vol. 28, pp. 231-276). Medford, NJ: Learned Information.
29. Chatman, E. A. (1991). Life in a small world: applicability of gratification theory to information-seeking behavior. Journal of the American Society for Information Science, 42(6), 438-449.
30. Chen, C., & Hernon, P. (1982). Information seeking: assessing and anticipating user needs. New York: Neal-Schuman.
31. Cherry, C. (1985). InW. Edmondson (Ed.), The age of access: information technology and social revolution. Posthumous papers of Colin Cherry. London: Croom Helm.
32. Choo, C. (1996). Towards an information model of organizations. In E. Auster, & C. Choo (Eds.), Managing information for the competitive edge (pp. 7-40). NY: Neal-Schuman.
33. Cramton, C. D. (1997). Information problems in dispersed teams. In L. Dosier, & J. B. Keys (Eds.), Academy of Management best papers proceedings (pp. 298-302). GA: Southern University.
34. Crane, D. (1969). Social structure in a group of scientists: a test of the 'invisible college' hypothesis. American Sociological Review, 34(3), 10-27.
35. Cronin, B. (1996). Intelligence management systems for intelligent corporations. In E. Auster, & C. Choo (Eds.) Managing information for the competitive edge (pp. 281-297). NY: Neal-Schuman.
36. Cuff, R. N. (1980). On casual users. International Journal of Man-Machine Studies, 12, 163-187.
37. Culnan, M. J. (1983). Environmental scanning: the effects of task complexity and source accessibility on information gathering behavior. Decision Sciences, 14(2), 194-206.
38. Culnan, M. J. (1984). The dimensions of accessibility to online information: implications for implementing office information systems. ACM Transactions on Office Information Systems, 2(2), 141-150.
39. Culnan, M. J. (1985). The dimensions of perceived accessibility to information: implications for the delivery of information systems and services. Journal of the American Society for Information Science, 36(5), 302-308.
40. Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32(5), 554-571.
41. Dervin, B. (1980). Communication gaps and inequities: moving toward a reconceptualization. In B. Dervin, & M. Voigt (Eds.), Progress in communication sciences (Vol. 2, pp. 73-112). Norwood, NJ: Ablex.
42. Dervin, B. (1983). An overview of sense-making research: concepts, methods and results to date. Paper presented to the Annual Meeting of the International Communication Association, May, Dallas, TX.
43. Dervin, B. (1989). Users as research inventions: how research categories perpetuate inequities. Journal of Communication, 39(3), 216-232.
44. Dervin, B. (1992). From the mind's eye of the user: the sense-making qualitative-quantitative methodology. In J. D. Glazier, & R. R. Powell (Eds.), Qualitative research in information management (pp. 61-84). Englewood, CA Libraries Unlimited.
45. Dervin, B., & Nilan, M. (1986). Information needs and uses. Annual Review of Information Science and Technology (ARIST), 21, 3-33.
46. Dobos, J., & Jeffres, L. (1988). Channel use, channel choices and organizational life cycle stages. Communication Research Reports, 5, 28-37.
47. Doctor, R. D. (1991). Information technologies and social equity: confronting the revolution. Journal of the American Society for Information Science, 42(3), 216-228.
48. Doctor, R. D. (1992). Social equity and information technologies: moving toward information democracy. In M. Williams (Ed.), Annual Review of Information Science and Technology (Vol. 27, pp. 43-96). Medford, NJ: Learned Information.
49. Dorr, A. (1980). When I was a child I thought as a child. In S. Withey, & R. Abeles (Eds.), Television and social behavior (pp. 191-230). Hillsdale, NJ: Erlbaum.
50. Fox, C. J. (1983). Information and misinformation: an investigation of the notions of information and misinformation, informing and misinforming. Westport, CT: Greenwood.
51. Freire, P. (1969). Pedagogy of the oppressed. New York: Continuum.
52. Frenkel, K. A. (1989). The next generation of interactive technologies. Communications of the ACM, 32, 872-881.
53. Fulk, J. (1993). Social construction of communication technology. Academy of Management Journal, 36(5), 921-950.
54. Fulk, J., Schmitz, J., & Steinfield, C. (1990). A social influence model of technology use. In J. Fulk, & C. Steinfield (Eds.) Organizations and communication technology (pp. 117-140). Newbury Park, CA: Sage.'.
55. Gandy, Jr., O. H. (1988). The political economy of communications competence. In V. Mosco, & J. Wasco (Eds.), The political economy of information (pp. 108-124). Madison, WI: University of Wisconsin Press.
56. Gandy, O. H., Jr. (1989). The surveillance society: information technology and bureaucratic social control. Journal of Communication, 39(3), 61-76.
57. Gandy, Jr., O. H. (1993). The panoptic sort: a political economy of personal information. Boulder, CO: Westview.
58. Gardner, H. (1983). Frames of mind: the theory of multiple intelligences. New York: Basic Books.
59. Garson, B. (1988). The electronic sweatshop: how computers are transforming the office of the future into the factory of the past. New York: Simon and Schuster.
60. Gattiker, U. E., Kelley, H., & Janz, L. (1996). The Information Highway: Opportunities and challenges for organizations. In R. Berndt (Ed.), Global management (pp. 417-453). Berlin & NY: Springer-Verlag.
61. Geertz, C. (1973). Deep play: notes on the Balinese cockfight. In C. Geertz, The interpretation of cultures (pp. 413-453). New York: Basic Books.
62. Gerstberger, P. G., & Allen, T. J. (1968). Criteria used by research and development engineers in the selection of an information source. Journal of Applied Psychology, 52(4), 272-279.
63. Gillespie, A., & Robins, K. (1989). Geographical inequalities: the spatial bias of the new communications technologies. Journal of Communication, 39(3), 7-19.
64. Gilligan, C. (1982). In a different voice: psychological theory and women's development. Cambridge, MA: Harvard University Press.
65. Granovetter, M. S. (1973). The strength of weak ties. American Journal of Sociology, 78, 1360-1380.
66. Greenberg, B. S., & Heeter, C. (1987). VCRs and young people: the picture at 39% penetration. American Behavioral Scientist, 30, 509-521.
67. Greenberger, M., & Puffer, J. C. (1989). Telemedecine: toward better health care for the elderly. Journal of Communication, 39(3), 137-144.
68. Gurbaxani, V. (1990). Diffusion in computing networks: the case of Bitnet. Communications of the ACM, 25(12), 65-75.
69. Hall, K. (1981). The economic nature of information. The Information Society, 1(2), 143-166.
70. Hall, S. (1982). The rediscovery of 'ideology': return of the repressed in media studies. In M. Gurevitch, T. Bennett, J. Curran, & J. Woollacott (Eds.), Culture, society and the media (pp. 56-90). London: Routledge.
71. Harris, R. M., & Dewdney, P. (1994) Barriers to information: How formal help systems fail battered women. Westport, CT: Greenwood Press.
72. Hart, P. J., & Rice, R. E. (1991). Using information from external databases: contextual relationships of use, access method, task, data-base type, organizational differences and outcomes. Information Processing and Management, 27(5), 461-479.
73. Hayes, R. M. (1993). Measurement of information and communication: a set of definitions. In J. R. Schement, & B. D. Ruben (Eds.), Information and behavior (Vol. 4, pp. 2-33). New Brunswick, NJ: Transaction.
74. Herring, J. (1996). Information management - The convergence of professions. In E. Auster, & C. Choo (Eds.), Managing information for the competitive edge (pp. 503-519). NY: Neal-Schuman.
75. Hightower, R., & Sayeed, L. (1996). Effects of communication mode and prediscussion information distribution characteristics on information exchange in groups. Information Systems Research, 7(4), 451-465.
76. Hill, D. B. (1984). Viewer characteristics and agenda setting by television news. Public Opinion Quarterly, 49, 340-350.
77. Hiltz, S. R. (1986). The 'virtual classroom': using computer-mediated communication for university teaching. Journal of Communication, 36(2), 95-104.
78. Hiltz, S. R., & Johnson, K. (1989). Measuring acceptance of computer-mediated communication systems. Journal of the American Society for Information Science, 40(6), 386-397.
79. Hirschheim, R. A. (1985). Office automation: a social and organizational perspective. NY: John Wiley and Sons.
80. Hirschleifer, J., & Riley, J. (1992). The analytics of uncertainty and information (especially ch. 5). Cambridge, UK: Cambridge University Press.
81. Hochschild, A. R. (1983). The managed heart: commercialization of human feeling. Berkeley: University of California Press.
82. Hudson, H. E. (1988). Ending the tyranny of distance: the impact of new communications technologies in rural North America. In J. R. Schement, & L. A. Lievrouw (Eds.), Competing visions, complex realities: social aspects of the Information Society (pp. 91-104). Norwood, NJ: Ablex.
83. Innis, H. A. (1951). The bias of communication. Toronto: University of Toronto Press.
84. Ives, B., & Olson, M. H. (1984). User involvement and MIS success: A review of research. Management Science, 30(5), 586-603.
85. Jansen, S. C. (1989). Gender and the information society: a socially structured silence. Journal of Communication, 39(3), 196-215.
86. Johnson, B. McD., & Rice, R. E. (1987). Managing organizational innovation: the evolution from word processing to office information systems. New York: Columbia University Press.
87. Kirsch, I. S., Jungeblut, A., Jenkins, L., & Kolstad, A. (1993). Adult literacy in America: a first look at the results of the National Adult Literacy Survey. Princeton, NJ: Educational Testing Service.
88. Koenig, M. (1996). The importance of information services for productivity: Under-recognized and under-invested. In E. Auster, & C. Choo (Eds.), Managing information for the competitive edge (pp. 377-392). NY: Neal-Schuman.
89. Kolb, D. A. (1984). Experiential learning: experience as the source of learning and development. Englewood Cliffs, NJ: Prentice-Hall.
90. Kraut, R. E. (1989). Telecommuting: the trade-offs of home work. Journal of Communication, 39(3), 19-47.
91. Kubey, R., & Csikszentmihalyi, M. (1990). Television and the quality of life: how viewing shapes everyday experience. Hillsdale, NJ: Erlbaum.
92. Kuhlthau, C. C. (1985). Teaching the library research process: a step-by-step program for secondary school students. West Nyack, NY: The Center for Applied Research in Education.
93. Kuhlthau, C. C. (1991). Inside the search process: information seeking from the user's perspective. Journal of the American Society for Information Science, 42(5), 361-371.
94. Larose, R., & Mettler, J. (1989). Who uses information technologies in rural America? Journal of Communication, 39(3), 48-60.
95. Lievrouw, L. A. (1988). Four programs of research in scientific communication. Knowledge in Society, 1(2), 6-22.
96. Lucas, H., Jr. (1981). The analysis, design and implementation of information systems. NY: McGraw-Hill.
97. Luria, A. R. (1976). Cognitive development: its cultural and social foundations (M. Lopez-Morillas, & L. Solotaroff, Trans.). Cambridge, MA: Harvard University Press. (Original work published 1974).
98. Markus, M. L. (1984). Systems in organizations: Bugs & features. Boston, MA: Pitman.
99. McCain, R. A. (1988). Information as property and as a public good: perspectives from the economic theory of property rights. Library Quarterly, 58, 265-282.
100. McLuhan, M., & Fiore, Q. (1967). The medium is the message: an inventory of effects. New York: Bantam.
101. Machlup, F., & Mansfield, U. (1983). The study of information: interdisciplinary messages. New York: Wiley.
102. McCreadie, M., & Rice, R.E. (1998). Trends in analyzing access to information, Part II: unique and integrating conceptualizations. Information Processing and Management, 35(1), 77-99.
103. Mulgan, G. J. (1991). Communication and control: networks and the new economies of communication. New York: The Guilford Press.
104. Murdock, G., & Golding, P. (1989). Information poverty and political inequality: citizenship in the age of privatized communications. Journal of Communication, 39(3), 180-195.
105. Nilakanta, S., & Scamell, R. (1990). The effect of information sources and communication channels on the diffusion of innovation in a database development environment. Management Science, 36(1), 24-40.
106. O'Reilly, C. A., III (1978). The intentional distortion of information in organizational communication: a laboratory and field investigation. Human Relations, 31(2), 173-193.
107. O'Reilly, C. A., III (1982). Variations in decision makers' use of information sources: the impact of quality and accessibility of information. Academy of Management Journal, 25, 756-771.
108. Paris, C. L. (1988). Tailoring object descriptions to a user's level of expertise. Computational Linguistics, 14(3), 64-78.
109. Perry, Jr., W. G. (1970). Forms of intellectual and ethical development in the college years: a scheme. New York: Holt, Rinehart and Winston.
110. Pfaffenberger, B. (1990). Democratizing information: online databases and the rise of end-user searching. Boston: G.K. Hall.
111. Pool, I. de S. (1983). Technologies of freedom. Cambridge, MA: Harvard University Press.
112. Protess, D., & McCombs, M. (eds.) (1991). Agenda setting: readings on media, public opinion and policymaking. Hillsdale, NJ: Erlbaum.
113. Radway, J. A. (1984). Reading the romance: women, patriarchy and popular literature. Chapel Hill: University of North Carolina Press.
114. Rafaeli, S., & LaRose, R. (1993) Electronic bulletin boards and "public goods" explanations of collaborative mass media. Communication Research, 20(2), 277-297.
115. Raghuram, S. (1996). Knowledge creation in the telework context. International Journal of Technology Management, 11(7/8), 859-870.
116. Rakow, L. F. (1988). Women and the telephone: the gendering of a communications technology. In C. Kramarae (Ed.), Technology and women's voices: keeping in touch (pp. 207-228). New York: Routledge and Kegan Paul.
117. Rice, R. E. (1988). Issues and concepts in research on computer-mediated communication systems. In J. A. Anderson (Ed.), Communication yearbook (Vol. 12, pp. 436-476). Newbury Park, CA: Sage.
118. Rice, R. E. (1993b) Using network concepts to clarify sources and mechanisms of social influence. In W. Richards, Jr., & G. Barnett (Eds.), Advances in communication network analysis (pp. 43-52). Norwood, NJ: Ablex.
119. Rice, R. E., & Aydin, C. (1991). Attitudes towards new organizational technology: Network proximity as a mechanism for social information processing. Administrative Science Quarterly, 36, 219-244.
120. Rice, R. E., & Borgman, C. L. (1983). The use of computer-monitored data in information science and communication research. Journal of the American Society for Information Science, 34, 247-256.
121. Rice, R. E., & Case, D. (1983). Computer-based messaging in the university: a description of use and utility. Journal of Communication, 33(1), 131-152.
122. Rice, R. E., Hughes, D., & Love, G. (1989). Usage and outcomes of electronic messaging at an R&D organization: Situational constraints, job level, and media awareness. Office: Technology and People, 5(2), 141-161.
123. Rice, R. E., & Love, G. (1987). Electronic emotion! Socioemotional content in a computer-mediated communication network. Communication Research, 14, 85-108.
124. Rice, R. E., & Rogers, E. M. (1980). Reinvention in the innovation process. Knowledge: Creation, Diffusion, Utilization, 1, 499-514.
125. Rice, R. E., & Shook, D. E. (1988). Access to, usage of and outcomes from an electronic messaging system. ACM Transactions on Office Information Systems, 6(3), 255-276.
126. Rogers, E. M. (1983). Diffusion of innovations (3rd ed.). New York: Free Press.
127. Rogers, E. M. (1986). Communication technology: the new media in society. New York: Free Press.
128. Rogers, E. M., Collins - Jarvis, L., & Schmitz, J. (1994). The PEN Project in Santa Monica. Journal of the American Society for Information Science, 45(6), 401-410.
129. Rosegger, G. (1996). Firm's information sources and the technology life cycle. International Journal of Technology Management, 12(5/6), 704-716.
130. Ruben, B. D. (1993). Integrating concepts for the Information Age Communication, information, mediation and institutions. In J. R. Schement & B. D. Ruben (Eds.), Information and behavior (Vol. 4, pp. 219-236). New Brunswick, NJ: Transaction.
131. Safoutin, M. J., & Thurston, D. L. (1993). A communications-based technique for interdisciplinary design team management. IEEE Transactions on Engineering Management, 40(4), 360-372.
132. Salancik, G. R., & Pfeffer, J. (1978). A social information approach to job attitudes and task design. Administrative Science Quarterly, 23, 224-252.
133. Schaefermeyer, M., & Sewell, E. (1988). Communicating by electronic mail. American Behavioral Scientist, 32(2), 112-123.
134. Schement, J. R. (1993). Communication and information. In J. R. Schement, & B. D. Ruben (Eds.), Information and behavior (Vol. 4, pp. 2-33). New Brunswick, NJ: Transaction.
135. Schiller, D. (1989a). Informational bypass: research library access to US telecommunications periodicals. Journal of Communication, 39(3), 104-109.
136. Schiller, H. I. (1981). Who knows? Information in the age of the Fortune 500. Norwood, NJ: Ablex.
137. Schiller, H. I. (1989b). Culture Inc. The corporate takeover of public expression. New York: Oxford University Press.
138. Schiller, H. I., & Schiller, A. R. (1988). Libraries, public access to information and commerce. In V. Mosco, & J. Wasko (Ed.), The political economy of information (pp. 146-166). Madison: University of Wisconsin Press.
139. Singer, B. D. (1980). Crazy systems and Kafka circuits. Social Policy, 11(2), 46-54.
140. Slack, J. D. (1984). Surveying the impacts of communication technologies. In B. Dervin, & M. J. Voigt (Eds.), Progress in communication sciences (Vol. 5, pp. 73-109). Norwood, NJ: Ablex.
141. Solomon, P. (1997a). Discovering information behavior in sense-making. I: Time and timing. Journal of the American Society, 48(12), 1097-1108.
142. Solomon, P. (1997b). Discovering information behavior in sense-making. II: The social. Journal of the American Society, 48(12), 1109-1126.
143. Solomon, P. (1997c). Discovering information behavior in sense-making. III: The person. Journal of the American Society, 48(12), 1127-1138.
144. Sonnenwald, D. H. (1995). Contested collaboration: a descriptive model of intergroup communication in information system design. Information Processing and Management, 31(6), 859-877.
145. Sparck Jones, K. (1988). Fashionable trends and feasible strategies in information management. Information Processing and Management, 24, 703-711.
146. Spender, J-C. (1998). Pluralist epistemology and the knowledge-based theory of the firm. Organization, 5(2), 233-256.
147. Star, S. L., & Ruhleder, K. (1996). Steps toward an ecology of infrastructure: Design and access for large information spaces. Information Systems Research, 7(1), 111 ff.
148. Tague, J., & Schultz, R. (1989). Evaluation of the user interface in an information retrieval system: a model. Information Processing and Management, 25(4), 377-389.
149. Taylor, R. S. (1968). Question negotiation and information seeking in libraries. College and Research Libraries, 29, 178-189.
150. Taylor, R. (1996). Information use environments. In E. Auster, & C. Choo (Eds.), Managing information for the competitive edge. (pp. 93-135). NY: Neal-Schuman.
151. US Congress, Office of Technology Assessment (1987). The electronic supervisor: new technology, new tensions. OTA Publication No. OTA-CIT-333. Washington, DC: US Government Printing Office.
152. Vygotsky, L. S. (1978). In M. Cole, V. John-Steiner, S. Scribner, & E. Souberman (Eds.), Mind in society: the development of higher psychological processes. Cambridge, MA: Harvard University Press.
153. Webster, F., & Robins, K. (1986). Information technology: a Luddite analysis. Norwood, NJ: Ablex.
154. Weinberg, S. (1987). Expanding access to technology: computer equity for women. In B. D. Wright, M. M. Ferree, G. O. Mellow, L. H. Lewis, M.-L. D. Samper, R. Asher, & K. Claspell (Eds.), Women, work and technology: transformations (pp. 281-290). Ann Arbor: University of Michigan Press.
155. Wersig, G. (1979). The problematic situation as a basic concept of information science in the framework of social sciences: a reply to N. Belkin. In Theoretical problems of informatics: new trends in informatics and its terminology (pp. 48-57). Moscow.
156. Wigand, R., Picot, A., & Reichwald, R. (1997). Information, organization and management: Expanding markets and corporate boundaries. NY: Wiley.
157. Williams, F., Rice, R. E., & Rogers, E. M. (1989). Research methods and the new media. New York: Macmillan.
158. Zuboff, S. (1988). In the age of the smart machine: the future of work and power. New York: Basic Books.