Performance: A multi-disciplinary and conceptual model

Journal of Evaluation in Clinical Practice

Volumn 5, Issue 4, 1999, Pages 393-400

  Lied, Terry R ^a,c   Kazandjian, Vané A ^b  

^a Ctr for Performance Sciences Inc ^*  (United States)

^b Center for Performance Sciences   (United States)

^c JOHNS HOPKINS UNIVERSITY   (United States)

Author keywords

Access; Cost; Multidisciplinary quality model; Performance profile

Indexed keywords

ARTICLE; HEALTH CARE; HEALTH CARE ACCESS; HEALTH CARE COST; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; MODEL; PERFORMANCE; PRIORITY JOURNAL; SATISFACTION;

EID: 0032706766     PISSN: 13561294     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1365-2753.1999.00210.x     Document Type: Article

References (18)

1. Davies H.T.O. (1998) Performance management using health outcomes: in search of instrumentality. Journal of Evaluation in Clinical Practice 4, 359-362.
2. Donabedian A. (1980) Explorations in Quality Assessment and Monitoring, Vol. 1, the Definition of Quality and Approaches to its Assessment. Health Administration Press, Ann Arbor, MI, 163 pp.
3. Eddy D. (1998) Performance measurement. Problems and Solutions, Health Affairs 17, 7-26.
4. Festinger L. (1957) A Theory of Cognitive Dissonance. Row, Evanston, Illinois, 291 pp.
5. Green T. (1992) Performance and Motivation Strategies for Today's Workforce: A Guide to Expectancy Theory Applications. Greenwood Publishing Group, Westport, CT, 256 pp.
6. Gunderman R. (1998) The ends of outcomes assessment. Journal of Evaluation in Clinical Practice 4, 351-357.
7. Kazandjian V.A. & Lied T.R. (1998) Cesarean section rates: effects of participation in a performance measurement project, Joint Commission Journal on Quality Improvement 24, 187-196.
8. Lewin K. (1935) Principles of Topological Psychology. McGraw-Hill, New York, London, 231 pp.
9. Lied T. & Pritchard R. (1976) Relationships between personality variables and components of the expectancy-valence model. Journal of Applied Psychology 61, 463-467.
10. Lohr K., ed. (1990) Medicare: a strategy for quality assurance. National Academy Press, Washington, D.C, 476 pp.
11. Messick D.M., ed. (1983) Equity Theory, Praeger Publishers, Westport, CT.
12. Palmer H. (1996) Measuring clinical performance to provide information for quality improvement. Quality Management in Health Care 4, 1-2.
13. Price P.B., Taylor C.W., Nelson D.E., Lewis E.G., Loughmiller G.G., Matiesen R., Murray S.L. & Maxwell J.G. (1971) Measurement and Predictors of Physician Performance: Two Decades of Intermittently Sustained Research. Aaron Press, Salt Lake City, Utah, 164 pp.
14. Roper W. & Cutler C. (1998) Health plan accountability and reporting. Issues and Challenges, Health Affairs 17, 152-155.
15. Rotter J. (1966) Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs 80, 1-28.
16. Stewart A. & Ware J. (1992) Measuring Functioning and Well-Being: the Medical Outcomes Study Approach. Duke University Press, Durham, NC, 456 pp.
17. Vroom V. (1994) Work and Motivation. Jossey-Bass, San Francisco, 350 pp.
18. Wenneberg J. & Gittleson A. (1973) Small area variations in health care delivery. Science 1973 (182), 1102-1108.