메뉴 건너뛰기




Volumn 37, Issue 6, 1999, Pages 1403-1426

An empirical examination of quality tool deployment patterns and their impact on performance

Author keywords

[No Author keywords available]

Indexed keywords

BENCHMARKING; DATA REDUCTION; PRODUCT DESIGN; QUALITY ASSURANCE; QUALITY FUNCTION DEPLOYMENT; STRATEGIC PLANNING;

EID: 0032667749     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/002075499191328     Document Type: Article
Times cited : (36)

References (51)
  • 1
    • 0028529211 scopus 로고
    • Alternative quality improvement practices and organization performance
    • Adam, E. E., Jr, 1994, Alternative quality improvement practices and organization performance. Journal of Operations Management, 12, 27-44.
    • (1994) Journal of Operations Management , vol.12 , pp. 27-44
    • Adam, E.E.1
  • 6
    • 0001328760 scopus 로고
    • The effects of organizational context on quality management: An empirical examination
    • Benson, P. G., Saraph, J. V. and Schroeder, R. G., 1991, The effects of organizational context on quality management: an empirical examination. Management Science, 37, 1107-1124.
    • (1991) Management Science , vol.37 , pp. 1107-1124
    • Benson, P.G.1    Saraph, J.V.2    Schroeder, R.G.3
  • 9
    • 0001878819 scopus 로고
    • A paradigm for developing better measures of marketing constructs
    • Churchill, G. A., 1979, A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16, 64-73.
    • (1979) Journal of Marketing Research , vol.16 , pp. 64-73
    • Churchill, G.A.1
  • 10
    • 0001653012 scopus 로고
    • Strategic factors associated with market and financial performance
    • Summer
    • Craig, C. S. and Douglas, S. P., 1982, Strategic factors associated with market and financial performance. Quarterly Review of Economics and Business, Summer, pp. 101-111.
    • (1982) Quarterly Review of Economics and Business , pp. 101-111
    • Craig, C.S.1    Douglas, S.P.2
  • 11
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests
    • Cronbach, L. J., 1951, Coefficient alpha and the internal structure of tests. Psychometrika, 16, 297-334.
    • (1951) Psychometrika , vol.16 , pp. 297-334
    • Cronbach, L.J.1
  • 12
    • 0025449204 scopus 로고
    • Failure mode and effects analysis in the UK motor industry: A state-of-the-art study
    • Dale, B. G. and Shaw, P., 1990, Failure mode and effects analysis in the UK motor industry: a state-of-the-art study. Quality and Reliability Engineering International, 4, 179-188.
    • (1990) Quality and Reliability Engineering International , vol.4 , pp. 179-188
    • Dale, B.G.1    Shaw, P.2
  • 13
    • 0003051231 scopus 로고
    • Organizing for manufacturing design
    • Dean, J. W. and Susman, G. I., 1989, Organizing for manufacturing design. Harvard Business Review, 67, 28-36.
    • (1989) Harvard Business Review , vol.67 , pp. 28-36
    • Dean, J.W.1    Susman, G.I.2
  • 14
    • 0024131729 scopus 로고
    • Quality management practices of American and Japanese electronic firms in the United States
    • Ebrahimpour, M. and Lee, S. M., 1988, Quality management practices of American and Japanese electronic firms in the United States. Production and Inventory Management Journal, 29, 28-31.
    • (1988) Production and Inventory Management Journal , vol.29 , pp. 28-31
    • Ebrahimpour, M.1    Lee, S.M.2
  • 15
    • 0000878303 scopus 로고
    • The hidden professionals: Product designers and their impact on design quality
    • Fleischer, M. and Liker, J. K., 1992, The hidden professionals: product designers and their impact on design quality. IEEE Transactions on Engineering Management, 39, 254-264.
    • (1992) IEEE Transactions on Engineering Management , vol.39 , pp. 254-264
    • Fleischer, M.1    Liker, J.K.2
  • 18
    • 0001940768 scopus 로고
    • Determinants of quality performance in high- and low-quality plants
    • Winter
    • Flynn, B. B., Schroeder, R. and Sakakibara, S., 1995, Determinants of quality performance in high- and low-quality plants. Quality Management Journal, Winter, 8-25.
    • (1995) Quality Management Journal , pp. 8-25
    • Flynn, B.B.1    Schroeder, R.2    Sakakibara, S.3
  • 19
    • 0002722082 scopus 로고
    • Quality on the line. Harvard Business Review, 61, 64-75; 1984, Japanese quality management
    • Garvin, D. A., 1983, Quality on the line. Harvard Business Review, 61, 64-75; 1984, Japanese quality management. Columbia Journal of World Business, 19, 3-12
    • (1983) Columbia Journal of World Business , vol.19 , pp. 3-12
    • Garvin, D.A.1
  • 20
    • 0002396653 scopus 로고
    • Competing on the eight dimensions of quality
    • Garvin, D. A., 1987, Competing on the eight dimensions of quality. Harvard Business Review, 65, 101-109.
    • (1987) Harvard Business Review , vol.65 , pp. 101-109
    • Garvin, D.A.1
  • 22
    • 0001913429 scopus 로고
    • Ten areas for future research in total quality management
    • Oct
    • Godfrey, B. A., 1993, Ten areas for future research in total quality management. Quality Management Journal, Oct., 47-70.
    • (1993) Quality Management Journal , pp. 47-70
    • Godfrey, B.A.1
  • 24
    • 0024862120 scopus 로고
    • Quality management in Japan versus the United States: An overview
    • Handfield, R. B., 1989, Quality management in Japan versus the United States: an overview. Production and Inventory Management Journal, 30, 79-84
    • (1989) Production and Inventory Management Journal , vol.30 , pp. 79-84
    • Handfield, R.B.1
  • 26
    • 0002264745 scopus 로고
    • Creating a quality culture through organizational change: A case analysis
    • Handfield, R. B. and Ghosh, S., 1994, Creating a quality culture through organizational change: a case analysis. Journal of International Marketing, 2, 7-36.
    • (1994) Journal of International Marketing , vol.2 , pp. 7-36
    • Handfield, R.B.1    Ghosh, S.2
  • 28
    • 0002039146 scopus 로고
    • Why Japanese factories work
    • Hayes, R., 1981, Why Japanese factories work. Harvard Business Review, 59, 56-66.
    • (1981) Harvard Business Review , vol.59 , pp. 56-66
    • Hayes, R.1
  • 30
    • 0026494564 scopus 로고
    • The balanced scorecard: Measures that drive-performance
    • Kaplan, R. S. and Norton, D. P., 1992, The balanced scorecard: measures that drive-performance. Harvard Business Review, 70, 71-79.
    • (1992) Harvard Business Review , vol.70 , pp. 71-79
    • Kaplan, R.S.1    Norton, D.P.2
  • 31
    • 0002904339 scopus 로고
    • The TQM impact: A study of quality managers’ perceptions
    • Spring
    • Larson, P. D. and Sinha, A., 1995, The TQM impact: a study of quality managers’ perceptions. Quality Management Journal, Spring, 53-66.
    • (1995) Quality Management Journal , pp. 53-66
    • Larson, P.D.1    Sinha, A.2
  • 32
    • 0024091750 scopus 로고
    • A study of the quality management methods employed by U.K. Automotive suppliers
    • Lascelles, D. M. and Dale, B. G., 1988, A study of the quality management methods employed by U.K. automotive suppliers. Quality and Reliability Engineering International, 4, 301-309.
    • (1988) Quality and Reliability Engineering International , vol.4 , pp. 301-309
    • Lascelles, D.M.1    Dale, B.G.2
  • 33
    • 0022031334 scopus 로고
    • An analysis of Japanese quality control systems: Implications for American manufacturing firms
    • Spring
    • Lee, S. M. and Ebrahimpour, M., 1985. An analysis of Japanese quality control systems: implications for American manufacturing firms. SAM Advanced Management Journal, Spring, 24-31.
    • (1985) SAM Advanced Management Journal , pp. 24-31
    • Lee, S.M.1    Ebrahimpour, M.2
  • 34
    • 84951548107 scopus 로고
    • An evaluation of the effects of quality improvement activities on business performance
    • Mann, R. and Kehoe, D., 1994, An evaluation of the effects of quality improvement activities on business performance. International Journal of Quality and Reliability Management, 11, 29-44.
    • (1994) International Journal of Quality and Reliability Management , vol.11 , pp. 29-44
    • Mann, R.1    Kehoe, D.2
  • 42
    • 0003114898 scopus 로고
    • Product quality, cost position, and business performance: A test of some key hypotheses
    • Phillips, L. W., Chang, D. R. and Buzzell, R. D., 1983, Product quality, cost position, and business performance: a test of some key hypotheses. Journal of Marketing, 37, 2643.
    • (1983) Journal of Marketing , vol.37 , pp. 2643
    • Phillips, L.W.1    Chang, D.R.2    Buzzell, R.D.3
  • 44
    • 0009420421 scopus 로고
    • Should quality be designed in or inspected in? A cost-of -quality framework
    • Fall
    • Radhakrishnan, S. and Srinidhi, B., 1994, Should quality be designed in or inspected in? a cost-of -quality framework. Quality Management Journal, Fall, 72-85.
    • (1994) Quality Management Journal , pp. 72-85
    • Radhakrishnan, S.1    Srinidhi, B.2
  • 45
    • 0025455873 scopus 로고
    • The tools of quality. Part II: Cause-and-effect diagrams
    • July
    • Sarazen, J.S., 1990, The tools of quality. Part II: Cause-and-effect diagrams. Quality Progress, July, 59-62.
    • (1990) Quality Progress , pp. 59-62
    • Sarazen, J.S.1
  • 46
    • 0027659446 scopus 로고
    • Are acceptance sampling and SPC complementary or incompatible?
    • Sept
    • Sower, V., Motwani, J. and Savoie, M., 1993, Are acceptance sampling and SPC complementary or incompatible? Quality Progress, Sept., 85-90.
    • (1993) Quality Progress , pp. 85-90
    • Sower, V.1    Motwani, J.2    Savoie, M.3
  • 48
    • 0018647239 scopus 로고
    • Managing communication networks in R&D laboratories
    • Tushman, M. L., 1979, Managing communication networks in R&D laboratories. Sloan Management Review, 20, 37-49.
    • (1979) Sloan Management Review , vol.20 , pp. 37-49
    • Tushman, M.L.1
  • 50
    • 0009354858 scopus 로고
    • New patterns of quality management in the United Kingdom
    • Winter
    • Wilkinson, A., Redman, T. and Snape, E., 1995. New patterns of quality management in the United Kingdom. Quality Management Journal, Winter, 37-51.
    • (1995) Quality Management Journal , pp. 37-51
    • Wilkinson, A.1    Redman, T.2    Snape, E.3
  • 51
    • 0642313979 scopus 로고
    • Science, specific knowledge, and total quality management
    • Wruck, K. H. and Jensen, M. C., 1994. Science, specific knowledge, and total quality management. Journal of Accounting and Economics, 18, 247-287.
    • (1994) Journal of Accounting and Economics , vol.18 , pp. 247-287
    • Wruck, K.H.1    Jensen, M.C.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.