Job satisfaction of home care assistants related to managerial practices

Home Health Care Services Quarterly

Volumn 17, Issue 4, 1999, Pages 59-71

  Buelow, Janet R ^a   Winburn, Karma ^b   Hutcherson, John ^c  

^a UNIVERSITY OF SOUTH DAKOTA   (United States)

^b Secure Horizons   (United Kingdom)

^c Tucson Facility   (United Kingdom)

Author keywords

Home care; In services; Job satisfaction; Leadership; Management practices; Mission; Nurse s aide; Nursing assistant

Indexed keywords

ADULT; AGED; ARTICLE; HEALTH CARE PERSONNEL; HEALTH SERVICES RESEARCH; HOME CARE; HUMAN; JOB SATISFACTION; LEADERSHIP; METHODOLOGY; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; UNITED STATES;

ADULT; AGED; HEALTH SERVICES RESEARCH; HOME CARE AGENCIES; HOME HEALTH AIDES; HUMANS; JOB SATISFACTION; LEADERSHIP; MIDDLE AGED; MIDWESTERN UNITED STATES; PERSONNEL MANAGEMENT; QUESTIONNAIRES;

EID: 0032604260     PISSN: 01621424     EISSN: 15450856     Source Type: Journal    
DOI: 10.1300/J027v17n04_05     Document Type: Article

References (19)

1. Atchley, R. (1996). Frontline workers in long-term care: Recruitment, retention, and turnover issues in an era of rapid growth. Scripps Gerontology Center Report.
2. Beck-Friis, B., Strang, P., and Per-Olof, S. (1991). Work stress and job satisfaction in hospital-based home care. Journal of Palliative Care, 7, 3, 15-21.
3. Bowersock-Thiel, C. (1993). Maintaining a focus to increase competitiveness. Caring, 12,10, 25-30.
4. deSavorgnani, A., Haring, R., and Davis, H. (1992). A personal and professional profile. Caring, 11, 4, 28-32.
5. Diamond, T. (1992). Making gray gold: Narratives of nursing home care. Chicago: University of Chicago Press.
6. Donovan, R. (1989). Work stress and job satisfaction: A study of home care workers in New York City. Home Health Care Services Quarterly, 10, 1/2, 97-114.
7. Fairhurst, G., Mongroe-Jordan, J., and Neurwirth, K. (1997). Why are we here? Managing the meaning of an organizational mission statement. Journal of Applied Communication Research, 25, 4, 243-260.
8. Feldman, P.H., Sapienza, A.M., and Kane, N.M. (1990). Who cares for them? Workers in the home care industry. Westport, CT: Greenwood Press.
9. Gibson, C., Newton, D., and Cochran, D. (1990). An empirical investigation of the nature of hospital mission statements. Health Care Management Review, 15, 3, 35-45.
10. Halamandaris, C. (1989). Essentials of Personnel Management. Caring, 8, 9, 4-6.
11. Hartline, M.D., and Ferrell, O.C. (1996). The management of customer-contact service employees: An empirical investigation. Journal of Marketing, 60, 4, 52-71.
12. Hood, J., and Smith, H. (1994). Quality of work life in home care: The contribution of leaders’ personal concern for staff. Journal of Nursing Administration, 24, 1, 40-47.
13. Joint Commission on Accreditation of Health Care Organization (JCAHCO). (1994). The joint commission home care deemed status book. Oakbrook Terrace, IL: JCAHCO.
14. Kotter, J.P. (1995). Leading change: Why transformation efforts fail. Harvard Business Review, March-April, 59-67.
15. Mullins, L., Nelson, C., Busciglio, H. and Weiner, H. (1988). Job satisfaction among nursing home personnel: The impact of organizational structure and supervisory power. Journal of Long-Term Care Administration, 16, 1, 12-18.
16. Quinlan, A. (1988). Chronic care workers: Crisis among paid caregivers of the elderly. Washington, DC: Older Women’s League and American Federation of State, County, and Municipal Employees.
17. Royse, D., Dhooper, S. and Howard, K. (1988). Job satisfaction among home health aides. Home Health Care Services Quarterly, 9, 1, 77-84.
18. Smith, H., Hood, J., and Piland, N. (1994). Supervisors’ concern for staff: Opportunities and outcomes. Health Care Supervisor, 14, 4, 58-74.
19. Weisman, C., and Nathanson, C. (1985). Professional satisfaction and client outcomes: A comparative organizational analysis. Medical Care. 23, 10, 1179-1191.