Constructing and utilizing a model of user preferences in collaborative consultation dialogues

Computational Intelligence

Volumn 15, Issue 3, 1999, Pages 185-217

  Carberry, Sandra ^b   Chu Carroll, Jennifer ^c   Elzer, Stephanie ^a  

^a AMP Inc   (United States)

^b UNIVERSITY OF DELAWARE   (United States)

^c NONE

Author keywords

[No Author keywords available]

Indexed keywords

DATA ACQUISITION; DECISION THEORY; HUMAN COMPUTER INTERACTION; MATHEMATICAL MODELS; SPEECH RECOGNITION;

COLLABORATIVE CONSULTATION DIALOGUE; DYNAMIC USER MODEL ACQUISITION; USER MODEL UTILIZATION;

NATURAL LANGUAGE PROCESSING SYSTEMS;

EID: 0032599452     PISSN: 08247935     EISSN: None     Source Type: Journal    
DOI: 10.1111/0824-7935.00091     Document Type: Article

References (54)

1. ALLEN, JAMES F. and C. RAYMOND PERRAULT. 1980. Analyzing intention in utterances. Artificial Intelligence, 15:143-178.
2. ARDISSONO, LILIANA, and ROBIN COHEN. 1996. Extending the role of user feedback in plan recognition and response generation for advice-giving systems: An initial report. In Proceedings of the Canadian Conference on Artificial Intelligence, pp. 109-119.
3. ARDISSONO, LILIANA, and DARIO SESTERO. 1995. Using dynamic user models in the recognition of the plans of the user. User Modeling and User-Adapted Interaction, 5:157-190.
4. BAUER, MATHIAS. 1994. Quantitative modeling of user preferences for plan recognition. In Proceedings of the Fourth International Conference on User Modeling, pp. 73-78.
5. BAUER, MATHIAS. 1995. A Demster-Shafer approach to modeling agent preferences for plan recognition. User Modeling and User-Adapted Interaction, 5:317-348.
6. BRATMAN, MICHAEL. 1990. What is intention? In Intentions in Communication. Edited by Philip Cohen, Jerry Morgan, and Martha Pollack. MIT Press, Cambridge, MA, pp. 15-21.
7. CARBERRY, SANDRA. 1987. Pragmatic modeling: Toward a robust natural language interface. Computational Intelligence, 3:117-136.
8. CAWSEY, ALISON, JULIA GALLIERS, BRIAN LOGAN, STEVEN REECE, and KAREN SPARCK JONES. 1993. Revising beliefs and intentions: A unified framework for agent interaction. In The Ninth Biennial Conference of the Society for the Study of Artificial Intelligence and Simulation of Behaviour, pp. 130-139.
9. CHIN, DAVID N. 1988. Exploiting user expertise in answer expression. In Proceedings of the Seventh National Conference on Artificial Intelligence, pp. 756-760.
10. CHIN, DAVID N. 1989. KNOME: Modeling what the user knows in UC. In User Models in Dialog Systems. Edited by Alfred Kobsa and Wolfgang Wahlster. Springer-Verlag, pp. 74-107.
11. CHU-CARROLL, JENNIFER, and SANDRA CARBERRY. 1994. A plan-based model for response generation in collaborative task-oriented dialogues. In Proceedings of the Twelfth National Conference on Artificial Intelligence, pp. 799-805.
12. CHU-CARROLL, JENNIFER, and SANDRA CARBERRY. 1998. Collaborative response generation in planning dialogues. Computational Linguistics, 24(3):355-400.
13. COHEN, PAUL R. 1985. Heuristic Reasoning about Uncertainty: An Artificial Intelligence Approach. Pitman Publishing Company.
14. COHEN, ROBIN. 1987. Analyzing the structure of argumentative discourse. Computational Linguistics, 13(1-2):11-24.
15. COHEN, ROBIN, and MARLENE JONES. 1989. Incorporating user models into expert systems for educational diagnosis. In User Models in Dialogue Systems. Edited by Alfred Kobsa and Wolfgang Wahlster. Springer-Verlag, Berlin, pp. 313-333.
16. COHEN, ROBIN, MARLENE JONES, AMAR SANMUGASUNDERAM, BRUCE SPENCER, and LISA DENT. 1989. Providing responses specific to a user's goals and background. International Journal of Expert Systems, 2(2):135-162.
17. DAWES, ROBYN M. 1979. The robust beauty of improper linear models in decision making. American Psychologist, 34:571-582.
18. EINHORN, HILLEL J., and ROBIN M. HOGARTH. 1975. Unit weighting schemes for decision making. Organizational Behavior and Human Performance, 13:171-192.
19. ELZER, STEPHANIE, JENNIFER CHU-CARROLL, and SANDRA CARBERRY. 1994. Recognizing and utilizing user preferences in collaborative consultation dialogues. In Proceedings of the Fourth International Conference on User Modeling, pp. 19-24.
20. GALLIERS, JULIA ROSE. 1992. Autonomous belief revision and communication. In Belief Revision. Edited by E. Gardensfors. Cambridge University Press.
21. HALLER, SUSAN, and SUSAN MCROY. 1998. Preface to special issue on computational models for mixed-initiative interaction. User Modeling and User-Adapted Interaction, 8(3-4): pp. 167-170.
22. JAMESON, ANTHONY, RALPH SCHAFER, JOEP SIMONS, and THOMAS WEIS. 1995. Adaptive provision of evaluation-oriented information: Tasks and techniques. In Proceedings of the Fourteenth International Conference on Artificial Intelligence, pp. 1886-1893.
23. JOSHI, ARAVIND, BONNIE WEBBER, and RALPH M. WEISCHEDEL. 1984. Living up to expectations: Computing expert responses. In Proceedings of the Fourth National Conference on Artificial Intelligence, pp. 169-175.
24. KASS, ROBERT. 1991. Building a user model implicitly from a cooperative advisory dialog. User Modeling and User-Adapted Interaction, 1(3):203-258.
25. KASS, ROBERT, and TIM FININ. 1998. Modelling the user in natural language systems. Computational Linguistics, 14(3), pp. 5-22.
26. KEENEY, RALPH L., and HOWARD RAIFFA. 1993. Decisions with Multiple Objectives: Preferences and Value Tradeoffs. Cambridge University Press.
27. LAMBERT, LYNN, and SANDRA CARBERRY. 1991. A tripartite plan-based model of dialogue. In Proceedings of the 29th Annual Meeting of the Association for Computational Linguistics, pp. 47-54.
28. LITMAN, DIANE, and JAMES ALLEN. 1987. A plan recognition model for subdialogues in conversation. Cognitive Science, 11:163-200.
29. MCKEOWN, KATHLEEN R. 1988. Generating goal-oriented explanations. International Journal of Expert Systems, 1(4):377-395.
30. MITTAL, V., and C. PARIS. 1993. Automatic documentation generation: The interaction of text and examples. In Proceedings of the 13th International Joint Conference on Artificial Intelligence, pp. 1158-1163.
31. MORIK, KATHARINA. 1989. User models and conversational settings: Modeling the user's wants. In User Models in Dialog Systems. Edited by Alfred Kobsa and Wolfgang Wahlster. Springer-Verlag, pp. 364-385.
32. MURRAY, WILLIAM R. 1991. An endorsement-based approach to student modelling for planner-controlled tutors. In Proceedings of the 12th International Joint Conference on Artificial Intelligence, pp. 1100-1106.
33. PARIS, CECILE. 1985. Description strategies for naive and expert users. In Proceedings of the 23rd Annual Meeting of the Association for Computational Linguistics, pp. 238-245.
34. PARIS, CECILE L. 1988. Tailoring object descriptions to a user's level of expertise. Computational Linguistics, 14(3):64-78.
35. PAYNE, JOHN W. 1976. Task complexity and contingent processing in decision making: An information search and protocol analysis. Organizational Behavior and Human Performance, 16:366-387.
36. PAYNE, JOHN W., JAMES R. BETTMAN, and ERIC J. JOHNSON. 1993. The Adaptive Decision Maker. Cambridge University Press.
37. PEARL, JUDEA. 1988. Probabilistic Reasoning in Intelligent Systems. Morgan Kaufman.
38. QUINLAN, J. R. 1993. C4.5: Programs for Machine Learning. Morgan Kaufman.
39. RICH, CHARLES, and CANDACE SIDNER. 1998. COLLAGEN: A collaboration manager for software interface agents. User Modeling and User-Adapted Interaction, 8(3-4), pp. 315-350.
40. RICH, ELAINE. 1979. User modelling via stereotypes. Cognitive Science, 3(4):329-354.
41. SARNER, MARGARET, and SANDRA CARBERRY. 1992. Generating tailored definitions using a multifaceted user model. User Modeling and User-Adapted Interaction, 2(3):181-210.
42. SHAFER, G. 1976. A Mathematical Theory of Evidence. Princeton University Press.
43. SHORTLIFFE, E. 1976. Computer-based Medical Consultations: MYCIN. Elsevier.
44. SIMON, HERBERT A. 1955. A behavioral model of rational choice. Quarterly Journal of Economics, 69:99-118.
45. SLOVIC, PAUL, DALE GRIFFIN, and AMOS TVERSKY. 1990. Compatibility effects in judgment and choice. In Insights in Decision Making: A Tribute to Hillel J. Einhorn. Edited by R. M. Hogarth. University of Chicago Press, pp. 5-27.
46. SRI transcripts. 1992. Transcripts derived from audiotape conversations made at SRI International, Menlo Park, CA. Prepared by Jacqueline Kowtko under the direction of Patti Price.
47. SYCARA, KATIA, and KAZUO MIYASHITA. 1994. Case-based acquisition of user preferences for solution improvement in ill-structured domains. In Proceedings of the Twelfth National Conference on Artificial Intelligence, pp. 44-49.
48. TVERSKY, AMOS. 1969. Intransitivity of preferences. Psychological Review, 76:31-48.
49. TVERSKY, AMOS. 1972. Elimination by aspects: A theory of choice. Psychological Review, 79:281-299.
50. User Modeling and User-Adapted Interaction. 1998. Special issue on Computational Models for Mixed-initiative Interaction, 1998-1999.
51. VAN BEEK, PETER G. 1987. A model for generating better explanations. In Proceedings of the 25th Annual Meeting of the Association for Computational Linguistics, pp. 215-220.
52. VAN BEEK, PETER, and ROBIN COHEN. 1986. Towards user specific explanations from expert systems. In Proceedings of the Sixth Canadian Conference on Artificial Intelligence, pp. 194-198.
53. VAN BEEK, PETER, and ROBIN COHEN. 1991. Resolving plan ambiguity for cooperative response generation. In Proceedings of the 12th International Joint Conference on Artificial Intelligence, pp. 938-944.
54. VAN BEER, PETER, ROBIN COHEN, and KEN SCHMIDT. 1993. From plan critiquing to clarification dialogue for cooperative response generation. Computational Intelligence, 9(2):132-154.