Anticipating market demand: Tracking enrollee satisfaction and health over time

International Journal for Quality in Health Care

Volumn 10, Issue 6, 1998, Pages 521-530

  Allen, Harris ^a  

^a Harris Allen Associates   (United States)

Author keywords

Consumer Assessment of Health Plans Survey (CAHPS); Consumer experience; Health care surveys; Health Plan Employer Data and Information Set (HEDIS); Health plan performance

Indexed keywords

CHRONIC DISEASE; DATA ANALYSIS; EMPLOYEE; EMPLOYER; HEALTH CARE COST; HEALTH CARE DELIVERY; HEALTH CARE PLANNING; HEALTH SERVICE; HEALTH SURVEY; MARKETING; PRIORITY JOURNAL; REVIEW; SATISFACTION; WELLBEING;

ADULT; CONSUMER SATISFACTION; CROSS-SECTIONAL STUDIES; FEMALE; HEALTH BENEFIT PLANS, EMPLOYEE; HEALTH SERVICES NEEDS AND DEMAND; HEALTH STATUS; HUMANS; LONGITUDINAL STUDIES; MALE; MANAGED CARE PROGRAMS; QUESTIONNAIRES; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 0032433255     PISSN: 13534505     EISSN: None     Source Type: Journal    
DOI: 10.1093/intqhc/10.6.521     Document Type: Review

References (19)

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