Using transaction log analysis to improve OPAC retrieval results

College and Research Libraries

Volumn 59, Issue 1, 1998, Pages 39-50

  Blecic, Deborah D ^a   Bangalore, Nirmala S ^a   Dorsch, Josephine L ^a   Henderson, Cynthia L ^a   Koenig, Melissa H ^a   Weller, Ann C ^a  

^a UNIVERSITY OF ILLINOIS AT CHICAGO   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032342937     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl.59.1.39     Document Type: Article

References (17)

1. Thomas A. Peters, "The History and Development of Transaction Log Analysis," Library Hi Tech 11, no. 2 (1993): 41-66.
2. _, "When Smart People Fail: An Analysis of the Transaction Log of an Online Public Access Catalog," Journal of Academic Librarianship 15, no. 5 (1989): 267-73.
3. Rhonda N. Hunter, "Successes and Failures of Patrons Searching the Online Catalog at a Large Academic Library: A Transaction Log Analysis," RQ 30 (spring 1991): 395-402.
4. Martin Kurth, "The Limits and Limitations of Transaction Log Analysis," Library Hi Tech 11, no. 2 (1993): 98-103.
5. Beth Sandore, "Applying the Results of Transaction Log Analysis," Library Hi Tech 11, no. 2 (1993): 87-97.
6. Thomas A. Peters, "Using Transaction Log Analysis for Library Management Information," Library Administration and Management 10 (winter 1996): 20-25.
7. Patricia M. Wallace, "How Do Patrons Search the Online Catalog When No One's Looking? Transaction Log Analysis and Implications for Bibliographic Instruction and Design," RQ 33 (winter 1993): 239-52.
8. Jane Scott, Jeffrey A. Trimble, and L. Fleming Fallen, "@*&#@ This Computer and the Horse It Rode In On: Patron Frustration and Failure at the OPAC," in Continuity and Transformation: The Promise of Confluence: Proceedings of the ACRL 7th National Conference, (Chicago: ACRL, 1995): 247-56.
9. Joy Tillotson, "Is Keyword Searching the Answer?" College & Research Libraries 56 (May 1995): 199-206.
10. Christine L. Borgman, "Why Are Online Catalogs Still Hard to Use?" Journal of the American Society for Information Science 47 (July 1996): 493-503.
11. Wallace, "How Do Patrons Search the Online Catalog When No One's Looking?" 249.
12. Joseph R. Matthews, Gary S. Lawrence, and Douglas K. Ferguson, Using Online Catalogs: A Nationwide Survey (New York: Neal-Schuman, 1983).
13. Ray R. Larson, "The Decline of Subject Searching: Long-Term Trends and Patterns of Index Use in an Online Catalog," Journal of the American Society for Information Science 42 ( Apr. 1991): 197-215.
14. Pauline A. Cochrane and Karen Markey, "Catalog Use Studies Since the Introduction of Online Interactive Catalogs: Impact on Design for Subject Access," in Redesign of Catalogs and Indexes for Improved Online Subject Access: Selected Papers of Pauline A. Cochrane (Phoenix, Ariz.: Oryx Pr., 1985), 159-84.
15. Steven A. Zink, "Monitoring User Success through Transaction Log Analysis: The WolfPAC Example," Reference Services Review 19 (spring 1991): 49-56.
16. Xirong Shi, "Usage of the Online Library Catalogue at the University of Toronto: An Analysis of Computer Monitoring Data" (master's thesis, University of Toronto, 1990), 58.
17. Brendan J. Wyly, "From Access Points to Materials: A Transaction Log Analysis of Access Point Value for Online Catalog Users," Library Resources and Technical Services 40 (July 1996): 211-36.