The University of Iowa Libraries' undergraduate user needs assessment

College and Research Libraries

Volumn 59, Issue 6, 1998, Pages 572-584

  Clougherty, Leo ^a   Forys, John ^a   Lyles, Toby ^a   Persson, Dorothy ^a   Walters, Christine ^a   Washington Hoagland, Carlette ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032329254     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl.59.6.571     Document Type: Article

References (54)

1. Mark Watson, Jody Bales Foote, and Roland C. Person, "Twenty Years of Undergraduate Libraries: Whence and Whither?" College and Undergraduate Libraries 3, no. 2. (1996): 11-25; Carla J. Stoffle, "A New Library for the New Undergraduate," Library Journal 115, no. 16 (Oct. 1990): 47-50.
2. Mark Watson, Jody Bales Foote, and Roland C. Person, "Twenty Years of Undergraduate Libraries: Whence and Whither?" College and Undergraduate Libraries 3, no. 2. (1996): 11-25; Carla J. Stoffle, "A New Library for the New Undergraduate," Library Journal 115, no. 16 (Oct. 1990): 47-50.
3. Major R. Owens, "The Academic Library and Education for Leadership," in Libraries and the Search for Academic Excellence: Proceedings of the Arden House Symposium, New York, March 15-17, 1987 (Denver: Univ. of Colorado, 1987). Available as an ERIC document: ED 284-586.
4. Richard M. Dougherty, "Needed: User-Responsive Research Libraries," Library Journal 116, no. 1 (Jan. 1991): 59-62.
5. Sandra D. Hoffman and Anne-Marie Belanger, "Academic Libraries: The Students' View," Library Software Review 9, no. 4 (July-Aug. 1990): 232-33; N. A. Jacobs, "Students' Perceptions of the Library Service at the University of Sussex: Practical Quantitative and Qualitative Research in an Academic Library," Journal of Documentation 52, no. 2 (June 1996): 139-62; Kenneth W. Berger and Richard W. Hines, "What Does the User Really Want? The Library User Survey Project at Duke University," Journal of Academic Librarianship 20, nos. 5-6 (Nov. 1994): 306-9; Thomas Seay, Sheila Seaman, and David Cohen, "Measuring and Improving the Quality of Public Services: A Hybrid Approach," Library Trends 44, no. 3 (winter 1996): 464-90; Rosemary N. Chacha and Ann Irving, "An Experiment in Academic Library Performance Measurement," British Journal of Academic Librarianship 6, no. 1 (1991): 13-26.
6. Sandra D. Hoffman and Anne-Marie Belanger, "Academic Libraries: The Students' View," Library Software Review 9, no. 4 (July-Aug. 1990): 232-33; N. A. Jacobs, "Students' Perceptions of the Library Service at the University of Sussex: Practical Quantitative and Qualitative Research in an Academic Library," Journal of Documentation 52, no. 2 (June 1996): 139-62; Kenneth W. Berger and Richard W. Hines, "What Does the User Really Want? The Library User Survey Project at Duke University," Journal of Academic Librarianship 20, nos. 5-6 (Nov. 1994): 306-9; Thomas Seay, Sheila Seaman, and David Cohen, "Measuring and Improving the Quality of Public Services: A Hybrid Approach," Library Trends 44, no. 3 (winter 1996): 464-90; Rosemary N. Chacha and Ann Irving, "An Experiment in Academic Library Performance Measurement," British Journal of Academic Librarianship 6, no. 1 (1991): 13-26.
7. Sandra D. Hoffman and Anne-Marie Belanger, "Academic Libraries: The Students' View," Library Software Review 9, no. 4 (July-Aug. 1990): 232-33; N. A. Jacobs, "Students' Perceptions of the Library Service at the University of Sussex: Practical Quantitative and Qualitative Research in an Academic Library," Journal of Documentation 52, no. 2 (June 1996): 139-62; Kenneth W. Berger and Richard W. Hines, "What Does the User Really Want? The Library User Survey Project at Duke University," Journal of Academic Librarianship 20, nos. 5-6 (Nov. 1994): 306-9; Thomas Seay, Sheila Seaman, and David Cohen, "Measuring and Improving the Quality of Public Services: A Hybrid Approach," Library Trends 44, no. 3 (winter 1996): 464-90; Rosemary N. Chacha and Ann Irving, "An Experiment in Academic Library Performance Measurement," British Journal of Academic Librarianship 6, no. 1 (1991): 13-26.
8. Sandra D. Hoffman and Anne-Marie Belanger, "Academic Libraries: The Students' View," Library Software Review 9, no. 4 (July-Aug. 1990): 232-33; N. A. Jacobs, "Students' Perceptions of the Library Service at the University of Sussex: Practical Quantitative and Qualitative Research in an Academic Library," Journal of Documentation 52, no. 2 (June 1996): 139-62; Kenneth W. Berger and Richard W. Hines, "What Does the User Really Want? The Library User Survey Project at Duke University," Journal of Academic Librarianship 20, nos. 5-6 (Nov. 1994): 306-9; Thomas Seay, Sheila Seaman, and David Cohen, "Measuring and Improving the Quality of Public Services: A Hybrid Approach," Library Trends 44, no. 3 (winter 1996): 464-90; Rosemary N. Chacha and Ann Irving, "An Experiment in Academic Library Performance Measurement," British Journal of Academic Librarianship 6, no. 1 (1991): 13-26.
9. Sandra D. Hoffman and Anne-Marie Belanger, "Academic Libraries: The Students' View," Library Software Review 9, no. 4 (July-Aug. 1990): 232-33; N. A. Jacobs, "Students' Perceptions of the Library Service at the University of Sussex: Practical Quantitative and Qualitative Research in an Academic Library," Journal of Documentation 52, no. 2 (June 1996): 139-62; Kenneth W. Berger and Richard W. Hines, "What Does the User Really Want? The Library User Survey Project at Duke University," Journal of Academic Librarianship 20, nos. 5-6 (Nov. 1994): 306-9; Thomas Seay, Sheila Seaman, and David Cohen, "Measuring and Improving the Quality of Public Services: A Hybrid Approach," Library Trends 44, no. 3 (winter 1996): 464-90; Rosemary N. Chacha and Ann Irving, "An Experiment in Academic Library Performance Measurement," British Journal of Academic Librarianship 6, no. 1 (1991): 13-26.
10. Ellen Meltzer, Patricia Davitt Maughan, and Thomas K. Fry, "Undergraduate in Focus: Can Student Input Lead to New Directions in Planning Undergraduate Library Services?" Library Trends 44, no. 2 (fall 1995): 400-422; Margo Crist, Peggy Daub, and Barbara MacAdam, "User Studies: Reality Check and Future Perfect," Wilson Library Bulletin 68, no. 6 (Feb. 1994): 38-41; Berger and Hines, "What Does the User Really Want?": Barbara Valentine, "Undergraduate Research Behavior: Using Focus Groups to Generate Theory," Journal of Academic Librarianship 19, no. 5 (Nov. 1993): 300-304; Mary Tygett, V. Lonnie Lawson, and Kathleen Weessies, "Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation," RQ 36, no. 2 (winter 1996): 270-76.
11. Ellen Meltzer, Patricia Davitt Maughan, and Thomas K. Fry, "Undergraduate in Focus: Can Student Input Lead to New Directions in Planning Undergraduate Library Services?" Library Trends 44, no. 2 (fall 1995): 400-422; Margo Crist, Peggy Daub, and Barbara MacAdam, "User Studies: Reality Check and Future Perfect," Wilson Library Bulletin 68, no. 6 (Feb. 1994): 38-41; Berger and Hines, "What Does the User Really Want?": Barbara Valentine, "Undergraduate Research Behavior: Using Focus Groups to Generate Theory," Journal of Academic Librarianship 19, no. 5 (Nov. 1993): 300-304; Mary Tygett, V. Lonnie Lawson, and Kathleen Weessies, "Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation," RQ 36, no. 2 (winter 1996): 270-76.
12. Ellen Meltzer, Patricia Davitt Maughan, and Thomas K. Fry, "Undergraduate in Focus: Can Student Input Lead to New Directions in Planning Undergraduate Library Services?" Library Trends 44, no. 2 (fall 1995): 400-422; Margo Crist, Peggy Daub, and Barbara MacAdam, "User Studies: Reality Check and Future Perfect," Wilson Library Bulletin 68, no. 6 (Feb. 1994): 38-41; Berger and Hines, "What Does the User Really Want?": Barbara Valentine, "Undergraduate Research Behavior: Using Focus Groups to Generate Theory," Journal of Academic Librarianship 19, no. 5 (Nov. 1993): 300-304; Mary Tygett, V. Lonnie Lawson, and Kathleen Weessies, "Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation," RQ 36, no. 2 (winter 1996): 270-76.
13. Ellen Meltzer, Patricia Davitt Maughan, and Thomas K. Fry, "Undergraduate in Focus: Can Student Input Lead to New Directions in Planning Undergraduate Library Services?" Library Trends 44, no. 2 (fall 1995): 400-422; Margo Crist, Peggy Daub, and Barbara MacAdam, "User Studies: Reality Check and Future Perfect," Wilson Library Bulletin 68, no. 6 (Feb. 1994): 38-41; Berger and Hines, "What Does the User Really Want?": Barbara Valentine, "Undergraduate Research Behavior: Using Focus Groups to Generate Theory," Journal of Academic Librarianship 19, no. 5 (Nov. 1993): 300-304; Mary Tygett, V. Lonnie Lawson, and Kathleen Weessies, "Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation," RQ 36, no. 2 (winter 1996): 270-76.
14. Ellen Meltzer, Patricia Davitt Maughan, and Thomas K. Fry, "Undergraduate in Focus: Can Student Input Lead to New Directions in Planning Undergraduate Library Services?" Library Trends 44, no. 2 (fall 1995): 400-422; Margo Crist, Peggy Daub, and Barbara MacAdam, "User Studies: Reality Check and Future Perfect," Wilson Library Bulletin 68, no. 6 (Feb. 1994): 38-41; Berger and Hines, "What Does the User Really Want?": Barbara Valentine, "Undergraduate Research Behavior: Using Focus Groups to Generate Theory," Journal of Academic Librarianship 19, no. 5 (Nov. 1993): 300-304; Mary Tygett, V. Lonnie Lawson, and Kathleen Weessies, "Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation," RQ 36, no. 2 (winter 1996): 270-76.
15. Michel Dupagne, Frances Wilhoit, and Owen V. Johnson, "Faculty and Student Assessment of a Journalism Library," Journalism Educator 49, no. 3 (autumn 1994): 33-42; Watson, Foote, and Person, "Twenty Years of Undergraduate Libraries"; Keith G. Webster, The Use of IT in Library Evaluation: Electronic Surveying at the University of Newcastle, Available as an ERIC document: ED 405-878.
16. Michel Dupagne, Frances Wilhoit, and Owen V. Johnson, "Faculty and Student Assessment of a Journalism Library," Journalism Educator 49, no. 3 (autumn 1994): 33-42; Watson, Foote, and Person, "Twenty Years of Undergraduate Libraries"; Keith G. Webster, The Use of IT in Library Evaluation: Electronic Surveying at the University of Newcastle, Available as an ERIC document: ED 405-878.
17. Michel Dupagne, Frances Wilhoit, and Owen V. Johnson, "Faculty and Student Assessment of a Journalism Library," Journalism Educator 49, no. 3 (autumn 1994): 33-42; Watson, Foote, and Person, "Twenty Years of Undergraduate Libraries"; Keith G. Webster, The Use of IT in Library Evaluation: Electronic Surveying at the University of Newcastle, Available as an ERIC document: ED 405-878.
18. Crist, Daub, and MacAdam, "User Studies."
19. Kenneth W. Berger and Richard W. Hines, "What Does the User Really Want?"
20. Crist, Daub, and Mac Adam, "User Studies."
21. Ibid.
22. Berger and Hines, "What Does the Library User Really Want?" 306-9.
23. Ibid., 307-8.
24. James E. Prather and Michael L. Clemons, Results of a Survey of Pullen Library Users (Atlanta: Georgia State University Office of Institutional Planning, 1981). Available as an ERIC document: ED 206-318.
25. David C. Taylor, "Undergraduates' Use of Periodicals-Implications for Library Reference Work," Reference Librarian nos. 27-28 (1989): 51-65.
26. Jamshid Beheshti, "Beyond Circulation Statistics: Measuring Patterns of Book Use," Canadian Library Journal 46, no. 6 (Dec. 1989): 397-98.
27. Taylor, "Undergraduates' Use of Periodicals."
28. Joy Tillotson, Joan Cherry, and Marshall Clinton, "Internet Use through the University of Toronto Library: Demographics, Destinations, and Users' Reactions," Information Technology and Libraries 14, no. 3 (Sept. 1995): 190-98.
29. Hoffman and Belanger, "Academic Libraries"; Alice Omaji, "Non-Use of CD-ROM Data-bases in an Academic Environment," Computers in Libraries 14, no. 9 (Oct. 1994): 45-46; Valentine, "Undergraduate Research Behavior";
30. Hoffman and Belanger, "Academic Libraries"; Alice Omaji, "Non-Use of CD-ROM Data-bases in an Academic Environment," Computers in Libraries 14, no. 9 (Oct. 1994): 45-46; Valentine, "Undergraduate Research Behavior";
31. Hoffman and Belanger, "Academic Libraries"; Alice Omaji, "Non-Use of CD-ROM Data-bases in an Academic Environment," Computers in Libraries 14, no. 9 (Oct. 1994): 45-46; Valentine, "Undergraduate Research Behavior";
32. Barbara Fister, "The Research Processes of Undergraduate Students," Journal of Academic Librarianship 18, no. 3 (July 1992): 163-69;
33. Dupagne, Wilhoit, and Johnson, "Faculty and Student Assessment of a Journalism Library";
34. Jacobs, "Students' Perceptions of the Library Service at the University of Sussex";
35. Beheshti, "Beyond Circulation Statistics."
36. Carol C. Kuhlthau, "Inside the Search Process: Information Seeking from the User's Perspective," Journal of the American Society for Information Science 42, no. 5 (June 1991): 361-71;
37. Taylor, "Undergraduates' Use of Periodicals";
38. Dougherty, "Needed";
39. Watson, Foote, and Person, "Twenty Years of Undergraduate Libraries."
40. Kuhlthau, "Inside the Search Process."
41. Fister, "The Research Processes of Undergraduate Students," 167-68.
42. Ronald R. Powell, "Impact Assessment of University Libraries: A Consideration of Issues and Research Methodologies," Library & Information Science Research 14, no. 3 (July-Sept 1992): 245-57.
43. Danuta A. Nitecki, "Changing the Concept and Measure of Service Quality in Academic Libraries," Journal of Academic Librarianslnp 22, no. 3 (May 1996): 181-90.
44. Crist, Daub, and MacAdam, "User Studies"; Berger and Hines, "What Does the User Really Want?"; Dupagne, Wilhoit, and Johnson, "Faculty and Student Assessment of a Journalism Library."
45. Crist, Daub, and MacAdam, "User Studies"; Berger and Hines, "What Does the User Really Want?"; Dupagne, Wilhoit, and Johnson, "Faculty and Student Assessment of a Journalism Library."
46. Crist, Daub, and MacAdam, "User Studies"; Berger and Hines, "What Does the User Really Want?"; Dupagne, Wilhoit, and Johnson, "Faculty and Student Assessment of a Journalism Library."
47. Doris J. Schlichter and J. Michael Pemberton, "The Emperor's New Clothes? Problems of the User Survey as a Planning Tool in Academic Libraries," College and Research Libraries 53, no. 3 (May 1992): 257-65.
48. Fister, "The Research Processes of Undergraduate Students"; Chacha and Irving, "An Experiment in Academic Library Performance Measurement"; Tygett, Lawson, and Weessies, "Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation."
49. Fister, "The Research Processes of Undergraduate Students"; Chacha and Irving, "An Experiment in Academic Library Performance Measurement"; Tygett, Lawson, and Weessies, "Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation."
50. Fister, "The Research Processes of Undergraduate Students"; Chacha and Irving, "An Experiment in Academic Library Performance Measurement"; Tygett, Lawson, and Weessies, "Using Undergraduate Marketing Students in an Unobtrusive Reference Evaluation."
51. Pat Timberlake, Robert Heidlage, Nancy Myers, Paula Roper, and Marsha Stevenson, "Library Services to Undergraduates, Final Report July 18, 1989" (Columbia: Univ. of Missouri, 1989). Available as an ERIC document: ED 322-901.
52. Kuhlthau, "Inside the Search Process."
53. Schlichter and Pemberton, "The Emperor's New Clothes?"
54. A Profile of Students Enrolled at the University of Iowa Fall Semester 1997-98 (Iowa City: Univ. of Iowa, Office of the Registrar, 1997).