Performance improvement: Was W. Edwards Deming wrong?

TQM Magazine

Volumn 10, Issue 4, 1998, Pages 230-237

  Harrington, H James ^a  

^a Ernst and Young LLP   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

JOB ANALYSIS; MANAGERS; PERFORMANCE; PERSONNEL; SOCIETIES AND INSTITUTIONS; TEACHING; PERSONNEL TESTING;

COUNSELING SESSIONS; PERFORMANCE EVALUATIONS; REWARDS; RULES; PERSONNEL DEMORALIZATION;

TOTAL QUALITY MANAGEMENT; PERSONNEL RATING;

EID: 0032309473     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789810222595     Document Type: Review

References (2)

1. Deming, W.E. (1982), Out of Crisis, Massachusetts Institute of Technology, Cambridge.
2. Harrington, H.J (1995), Total Improvement Management, McGraw-Hill.