The establishment of an integrated management system - A paradigm for railway engineering management

TQM Magazine

Volumn 10, Issue 6, 1998, Pages 420-424

  Chan, Y K ^a   Gaffney, P ^a   Neailey, K ^b   Ip, W H ^c  

^a MTR Corporation   (Hong Kong)

^b UNIVERSITY OF WARWICK   (United Kingdom)

^c HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

LOCOMOTIVE CRANES; MATHEMATICAL MODELS; PERFORMANCE; PRIVATIZATION; RELIABILITY; SOCIETIES AND INSTITUTIONS; COMPETITION; RAILROAD TRANSPORTATION; STANDARDS; VALUE ENGINEERING;

INTEGRATED MANAGEMENT SYSTEM; PUBLIC TRANSPORT; RAILWAY CORPORATIONS; RAILWAY ENGINEERING; INTEGRATED MANAGEMENT SYSTEMS;

TOTAL QUALITY MANAGEMENT;

EID: 0032301665     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789810239146     Document Type: Article

References (10)

1. Chan, Y.K. and Ip, W.H. (1997), "A methodology for integrated management system", Proceedings of the 2nd International Conference on Quality & Reliability.
2. Drucker, P. (1995), Managing in a Time of Great Change, Truman Talley Books, New York, NY.
3. Gaffney, R and Chan, Y.K.(1998), "Theapplication of ISO 9000 standards in a Metro engineering department", (to be published in the 3rd International Conference on Quality & Reliability).
4. HKMA Quality Award - Award Criteria and Scoring Guidelines (1997), Hong Kong Quality Management Association.
5. Kanter, R.M. (1995), World Class: Thriving Locally in the Global Economy, Simon & Schuster, New York, NY.
6. McCusker, A. and Chan, Y.K. (1997), "International benchmarking", Engineering Insight, Issue 12, Mass Transit Railway Corporation, Hong Kong.
7. Micklethwait, J. and Wooldridge (1997), The Witch Doctors, Mandarin Paperback.
8. Osborne, D. and Gaebler, T. (1992), Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector, Addison-Wesley Publishing, Reading, MA.
9. Porter, M. (1989), The Competitive Advantage of Nations, Macmillan, London.
10. Reich, R. (1991), The Work of Nation: Preparing Ourselves for 21st-Century Capitalism, Vintage Book, New York, NY.