Improving the quality of ISO 9001 audits in the field of software

Information and Software Technology

Volumn 40, Issue 14, 1998, Pages 865-869

  Walker, A J ^a  

^a UNIVERSITY OF THE WITWATERSRAND   (South Africa)

Author keywords

Assessments; Audits; Checklists; ISO 9001: Quality management; Software engineering standards

Indexed keywords

COMPUTER SOFTWARE SELECTION AND EVALUATION; STANDARDS;

QUALITY MANAGEMENT;

SOFTWARE ENGINEERING;

EID: 0032295348     PISSN: 09505849     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0950-5849(98)00104-9     Document Type: Article

References (12)

1. ISO 9001 Quality Systems - Model for Quality Assurance in Design/ Development, Production, Installation and Servicing, International Organisation for Standardisation, 1994.
2. ISO 10011-1: Guidelines for auditing quality systems. Part 1: Auditing, Internation Organisation for Standardisation, 1990.
3. The TickIT Guide, Appendix 1 European IT Quality System Auditor Guide, Issue 3.0, 1995.
4. SABS ARP 013: 1990 Drafting and presentation of standards, South African Bureau of Standards.
5. F. Fabbrini, N. Format, M. Fusani, S. Gnesi, Evaluating evaluation instruments, in: Proceedings Software Quality Management 95, South African Society for Quality and Software Engineering Applications Laboratory, Software Engineering Applications Laboratory, University of the Witwatersrand, Johannesburg, South Africa, 1995.
6. Procedures for the Technical Work in the preparation of South African Standards, ARP 017, 1993, GR 14.
7. ISO 9000 (DIS) Quality Management and Quality Assurance Standards, Part 3 - Guidelines for the Application of ISO 9001 to the Development, Supply and Maintenance of Software, 1996.
8. ISO 10006 (DIS) Quality Management - Guidelines to quality in project management, Internation Organisation for Standardisation, 1996.
9. ISO\IEC 12207 Software Life-Cycle Processes, Internation Organisation for Standardisation, 1995.
10. ISO 9127 Information Processing Systems - User Documentation and Cover Information for Consumer Software Packages, Internation Organisation for Standardisation, 1988.
11. ISO\IEC 9126 Information Technology - Software Product Evaluation - Quality Characteristics and Guidelines for their Use, Internation Organisation for Standardisation, 1991.
12. SABS ARP 042: 1997 ISO 9001 Audit Checklist for Software, 1st ed., South African Bureau of Standards, ISBN 0-626-11216-8, 1997.