New quality cost model used as a top management tool

TQM Magazine

Volumn 10, Issue 5, 1998, Pages 334-341

  Moen, Rune M ^a  

^a Treteknisk   (Norway)

Author keywords

[No Author keywords available]

Indexed keywords

COSTS; CUSTOMER SATISFACTION; MATHEMATICAL MODELS; PARAMETER ESTIMATION; PROCESS CONTROL; PRODUCT DEVELOPMENT; SOCIETIES AND INSTITUTIONS; COST EFFECTIVENESS; DECISION SUPPORT SYSTEMS; PROCESS ENGINEERING; QUALITY CONTROL; QUALITY FUNCTION DEPLOYMENT; VALUE ENGINEERING;

ENGINEERING GROUPS; PROCESS PARAMETERS; QUALITY COST; QUALITY FUNCTIONS;

QUALITY CONTROL; TOTAL QUALITY MANAGEMENT;

QUALITY COST MODEL;

EID: 0032292767     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789810231216     Document Type: Article

References (14)

1. Albright, T.L. and Roth, H.P. (1992), "The measurement of quality costs: an alternative paradigm", Accounting Horizon, Vol. 6 No. 2, pp. 15-27.
2. ASQC Quality Cost Committee (1990), Principles of Quality Cost, 2nd edition, Principles, Implementation, and Use, ASQC Quality Press, USA.
3. Deming, E.W. (1986), Out of the Crisis, Massachusetts Institute of Technology, USA.
4. Diallo, A., Khan, Z.U., CMA and Vail, C.F. (1995), "Cost of quality in the new manufacturing environment", Management Accounting, Vol. 77 No. 2, pp. 21-5.
5. Feigenbaum, A.V. (1956), "Total quality control", Harvard Business Review, Vol. 34, November-December, pp. 93-101.
6. Harrington, H.J. (1987), Poor-Quality Costs, ASQC Quality Press, USA.
7. International Academy for Quality (1995), The Best on Quality Volume 6, Chapter 10: Considerations Concerning Quality-Related Cost, ASQC Quality Press, USA.
8. Kim, M.W. and Liao, W.M. (1994), "Estimating hidden quality costs with quality loss functions", Accounting Horizon, Vol. 8 No. 1, pp. 8-17.
9. Margavio, G.W., Fink, R.L. and Margavio, T.M. (1994), "Quality improvement using capital budgeting and Taguchi's function", International Journal of Quality & Reliability Management, Vol. 11 No. 6, pp. 10-20.
10. Moen, R.M. (1995), "Quality improvement based on poor quality cost measurement", Report from the Norwegian Institute of Wood Technology, Norway.
11. Moen, R.M. (1997), "Customer and process focused poor quality cost model used as a strategic decision-making tool", PhD dissertation, Norwegian University of Science and Technology, Trondheim, Norway.
12. Plunkett, J.J. and Dale, B.G. (1987), "A review of the literature on quality-related costs", International Journal of Quality & Reliability Management, Vol. 4 No. 1, pp. 40-52.
13. Porter, L.J. and Rayner, P. (1992), "Quality costing for total quality management", International Journal of Production Economics, Vol. 27 No. 1, pp. 69-81.
14. Taguchi, G., Elsayed, E. and Hsiang, T. (1989), Quality Engineering in Production Systems, McGraw-Hill, USA.