Physician choice directories: The impact on hmo members’ perceptions

Health Marketing Quarterly

Volumn 16, Issue 1, 1999, Pages 1-9

  McBride, Jim ^a  

^a NONE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CONSUMER; DECISION MAKING; DIRECTORY; DOCTOR PATIENT RELATION; EPIDEMIOLOGY; FINANCIAL MANAGEMENT; GROUP PRACTICE; HEALTH MAINTENANCE ORGANIZATION; MANPOWER; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; PHYSICIAN; PUBLIC RELATIONS; STANDARD; STATISTICS; UNITED STATES; UTILIZATION REVIEW;

CALIFORNIA; CONSUMER PARTICIPATION; DECISION MAKING; DIRECTORIES; GROUP PRACTICE, PREPAID; HEALTH CARE SURVEYS; HEALTH MAINTENANCE ORGANIZATIONS; MARKETING OF HEALTH SERVICES; PATIENT SATISFACTION; PHYSICIAN-PATIENT RELATIONS; PHYSICIANS; PUBLIC RELATIONS;

EID: 0032248438     PISSN: 07359683     EISSN: 15450864     Source Type: Journal    
DOI: 10.1300/J026v16n01_01     Document Type: Article

References (10)

1. Barry, S., (1996) Special Report: CibaGeneva Report on Member Satisfaction Within Managed Care. Larchmont, New York: Vericom Custom Publishing Inc.
2. Crane, F. G., and J.E. Lynch, (1988) “Consumer Selection of Physicians and Dentists: An Examination of Choice Criteria and Cue Usage,” Journal of Health Care Marketing 8 (September), 16-19.
3. Hanna, N; Schoenbachler, D.D; and G.L. Gordon, (1994) “Physician Choice Criteria: Factors Influencing Patient Selection of Generalists versus Specialists,” Health Marketing Quarterly 12 (2), 29-42.
4. Heischmidt, K.A., Hekmat, F, and P. Gordon, (1993) “A Multivariate Analysis of Choice Criteria for Hospitals,” Journal of Hospital Marketing 8 (1) 41-54.
5. Hill, C.J., and S.J. Garner, (1993) “Factors Influencing Physician Choice,” Hospital Health Services Administration 11(1), 1-3.
6. McBride, J., (1987) “Choosing a Health Care Plan: Factors Influencing Employee Decision making,” Group Health Proceedings (June), 520-524.
7. Nitse, P.S., and V. Rushing (1996) “Patient Satisfaction: The New Area of Focus for the Physician’s Office,” Health Marketing Quarterly 14 (2), 73-84.
8. Scotti, D.J., and P.G. Bonner, (1985) “On the Use of Attitudinal Data to Predict Re-enrollment Behavior: How Good Are Your Subscribers’ Intentions?” Group Health Proceedings (June), 393-402.
9. Thompson, J. M., and R. E. Hurley, (1996) “Employer Purchasing of Health Care Benefits and Marketing Implications of an Organizational Buying Perspective,” Health Marketing Quarterly 13 (3), 59-69.
10. Tucker, F.G., and J.B. Tucker, (1985) “An Evaluation of Patient Satisfaction and Level of Physician Training,” Journal of Health Care Marketing 5 (Summer), 31-38.