Praising versus blaming the messenger: Moral issues in deliveries of good and bad news

Research on Language and Social Interaction

Volumn 31, Issue 3-4, 1998, Pages 359-395

  Maynard, Douglas W ^a  

^a INDIANA UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032217027     PISSN: 08351813     EISSN: None     Source Type: Journal    
DOI: 10.1080/08351813.1998.9683597     Document Type: Review

References (30)

1. Atkinson, J. M., & Drew, P. (1979). Order in Court: The organisation of verbal interaction in judicial settings. London: Macmillan.
2. Austin, J. L. (1970). Philosophical papers. London: Oxford University Press.
3. Bergmann, J. R. (1992). Veiled morality: Notes on discretion in psychiatry. In P. Drew & J. Heritage (Eds.), Talk at work: Interaction in institutional settings (pp. 137-162). Cambridge, England: Cambridge University Press.
4. Bergmann, J. R. (1998/this issue). Research on Language and Social Interaction, 31, 279-294.
5. Clark, R. E., & LaBeff, E. E. (1982). Death telling: Managing the delivery of bad news. Journal of Health and Social Behavior, 23, 366-380.
6. Drew, P. (1984). Speakers' reportings in invitation sequences. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action (pp. 129-151). Cambridge, England: Cambridge University Press.
7. Drew, P. (1992). Contested evidence in a courtroom cross-examination: The case of a trial for rape. In P. Drew & J. Heritage (Eds.), Talk at work: Social interaction in institutional settings (pp. 470-520). Cambridge, England: Cambridge University Press.
8. Freese, J., & Maynard, D. W. (1998). Prosodic features of bad news and good news in conversation. Language in Society, 27, 195-219.
9. Garfinkel, H. (1963). A conception of, and experiments with, 'trust,' as a condition of stable concerted actions. In O. J. Harvey (Ed.), Motivation and social interaction (pp. 187-238). New York: Ronald Press.
10. Garfinkel, H. (1967). Studies in ethnomethodology. Englewood Cliffs, NJ: Prentice Hall.
11. Gill, V. T. (1998). Doing attributions in medical interaction: Patients' explanations for illness and doctors' responses. Social Psychology Quarterly, 61, 342-360.
12. Gill, V. T., & Maynard, D. W. (1995). On 'labeling' in actual interaction: Delivering and receiving diagnoses of developmental disabilities. Social Problems, 42, 11-37.
13. Goffman, E. (1979). Footing. Semiotica, 25, 1-29.
14. Heritage J. (1984a). A change-of-state token and aspects of its sequential placement. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action (pp. 299-345). Cambridge, England: Cambridge University Press.
15. Heritage, J. (1984b). Garfinkel and ethnomethodology. Cambridge, England: Polity.
16. Jefferson, G. (1988). On the sequential organization of troubles-talk in ordinary conversation. Social Problems, 35, 418-441.
17. Linnell, P., & Rommetveit, R. (1998/this issue). Research on Language and Social Interaction, 31, 465-473.
18. Mandelbaum, J. (1993). Assigning responsibility in conversational storytelling: The interactional construction of reality. Text, 3, 247-66.
19. Maynard D. W. (1991, July). Deliveries of diagnosis and problems of meaning. Paper presented at the International Conference on Current Work in Ethnomethodology and Conversation Analysis, University of Amsterdam, The Netherlands.
20. Maynard, D. W. (1996). On "realization" in everyday life: The forecasting of bad news as a social relation. American Sociological Review, 61, 109-131.
21. Maynard, D. W. (1997). The news delivery sequence: Bad news and good news in conversational interaction. Research on Language and Social Interaction, 30, 93-130.
22. Pomerantz, A. M. (1978a). Attributions of responsibility: Blamings. Sociology, 12, 115-121.
23. Pomerantz, A. (1978b). Compliment responses: Notes on the co-operation of multiple constraints. In J. Schenkein (Ed.), Studies in the organization of conversational interaction (pp. 79-112). New York: Academic.
24. Pomerantz, A. M. (1980). Telling my side: "Limited access" as a "fishing" device. Sociological Inquiry, 50, 186-198.
25. Pomerantz, A. (1984). Agreeing and disagreeing with assessments: Some features of preferred/dispreferred turn shapes. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action: Studies in conversation analysis (pp. 57-101). Cambridge, England: Cambridge University Press.
26. Schegloff, E. A. (1988). On an actual virtual servo-mechanism for guessing bad news: A single case conjecture. Social Problems, 35, 442-457.
27. Schutz, A. (1962). Collected papers I: The problem of social reality. The Hague, Netherlands: Martinus Nijhoff.
28. Sudnow, D. (1967). Passing on: The social organization of dying. Englewood Cliffs, NJ: Prentice Hall.
29. Watson, D. R. (1978). Categorization, authorization and blame negotiation in conversation. Sociology, 12, 105-113.
30. Zimmerman, D. H., & Pollner, M. (1970). The everyday world as a phenomenon. In J. D. Douglas (Ed.). Understanding everyday life: Toward the reconstruction of sociological knowledge (pp. 80-103). Chicago: Aldine.