Competitiveness and TQM: The synergy should be no surprise

International Journal of Industrial Engineering : Theory Applications and Practice

Volumn 5, Issue 3, 1998, Pages 182-187

  Jain, Vijay K ^a   Bagchi, Tapan P ^a  

^a INDIAN INSTITUTE OF TECHNOLOGY KANPUR   (India)

Author keywords

Competition; External customers; Internal customers; TQM

Indexed keywords

COMPETITION; INDUSTRIAL MANAGEMENT; MARKETING; PERSONNEL; PRODUCTIVITY; SOCIETIES AND INSTITUTIONS; STANDARDS; STRATEGIC PLANNING;

EXTERNAL CUSTOMERS; INTERNAL CUSTOMERS;

TOTAL QUALITY MANAGEMENT;

EID: 0032164482     PISSN: 10724761     EISSN: 1943670X     Source Type: Journal    
DOI: None     Document Type: Article

References (11)

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