Evaluating the Cost of Software Quality

Communications of the ACM

Volumn 41, Issue 8, 1998, Pages 67-73

  Slaughter, Sandra A ^a   Harter, Donald E ^a   Krishnan, Mayuram S ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

COSTS; DECISION MAKING; INDUSTRIAL ECONOMICS; INFORMATION TECHNOLOGY;

COST OF SOFTWARE QUALITY (COSQ); RETURN ON SOFTWARE QUALITY (ROSQ); SOFTWARE ENGINEERING ECONOMICS (SEE); SOFTWARE QUALITY PROFITABILITY INDEX (SQPI);

SOFTWARE ENGINEERING;

EID: 0032131311     PISSN: 00010782     EISSN: None     Source Type: Journal    
DOI: 10.1145/280324.280335     Document Type: Article

References (12)

1. Banker, R., Chang, H., and Kemerer, C. Evidence on economies of scale in software development. Info. and Softw. Technology 36, 5 (1994), 275-282.
2. Banker, R., Kauffman, R., Wright, C. and Zweig, D. Automating output size and reuse metrics in a repository-based computer-aided software engineering (CASE) environment. IEEE Trans. Softw. Eng. 20, 3 (1994), 169-187.
3. Banker, R. and Slaughter, S. A field study of scale economies in software maintenance. Manage. Sci. 43, 12 (Dec. 1997), 1709-1725.
4. Benaroch, M. and Kauffman, R. A case for using option pricing analysis to evaluate information technology project investments. Info. Syst. Research, Forthcoming.
5. Campanella, J. Principles of Quality Costs, 2nd ed., ASQC Press, Milwaukee, 1990.
6. Chidamber, S. and Kemerer, C. A metrics suite for object-oriented design. IEEE Trans. Softw. Eng. 20, 6 (1994), 476-493.
7. Crosby, P. Quality Is Free: The Art of Making Quality Certain. McGraw-Hill, New York, 1979.
8. Juran, J. and Gryna, F. Quality Control Handbook, 4th ed., McGraw-Hill, New York, 1988.
9. Krishnan, M.S. Cost and Quality Considerations in Software Product Management. Ph.D. dissertation, Graduate School of Industrial Administration, Carnegie Mellon University, 1996.
10. Mukhopadhyay, T. and Kekre, S. Software Effort Models for Early Estimation of Process Control Applications. IEEE Trans. Softw. Eng. 18, 10 (Oct. 1992), 915-924.
11. Paulk, M., Weber, C., Curtis, W., and Chrissis, M. The Capability Maturity Model: Guidelines for Improving the Software Process. Carnegie Mellon University Software Engineering Institute, 1994.
12. Wiesendanger, B. Deming's luster dims at Florida Power & Light. J. Business Strategy 14 (Sept.-Oct. 1993), 60-61