Diverse self-directed work teams: Developing strategic initiatives for 21st Century organizations

Public Personnel Management

Volumn 27, Issue 2, 1998, Pages 187-200

  Hickman, Gill Robinson ^b   Creighton Zollar, Ann ^a  

^a VIRGINIA COMMONWEALTH UNIVERSITY   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032089283     PISSN: 00910260     EISSN: None     Source Type: Journal    
DOI: 10.1177/009102609802700206     Document Type: Article

References (43)

1. 1. See William Beaver "Let's Stop Diversity Training and Start Managing for Diversity," Industrial Management 37 (July/August 1995): 9; and Gregory B. Northcraft, Jeffrey T. Polzer, Margaret A. Neale, and Roderick M. Kramer, "Diversity, Social Identity, and Performance: Emergent Social Dynamics in Cross-Functional Teams," in Diversity in Work Teams: Research Paradigms for a Changing Workplace, eds., Susan E. Jackson and Marian N. Ruderman (Washington, D.C.: American Psychological Association, 1995): 73.
2. 1. See William Beaver "Let's Stop Diversity Training and Start Managing for Diversity," Industrial Management 37 (July/August 1995): 9; and Gregory B. Northcraft, Jeffrey T. Polzer, Margaret A. Neale, and Roderick M. Kramer, "Diversity, Social Identity, and Performance: Emergent Social Dynamics in Cross-Functional Teams," in Diversity in Work Teams: Research Paradigms for a Changing Workplace, eds., Susan E. Jackson and Marian N. Ruderman (Washington, D.C.: American Psychological Association, 1995): 73.
3. 2. Kimball Fisher, Leading Self-Directed Work Teams: A Guide to Developing New Team Leadership Skills (New York: McGraw-Hill, Inc., 1993), 15.
4. 3. Tony Kulishch and David K. Banner, "Self-Managed Work Teams: An Update," Leadership & Organization Development Journal 14, (1993): 27.
5. 4. IDS Financial Corporation, Diversity: 1993 Report to Benchmark Partners (Minneapolis: Author, 1993), 18.
6. 5. Ibid.
7. 6. Stella M. Nkomo, "Identities and the Complexity of Diversity," in Diversity in Work Teams: Research Paradigms for a Changing Workplace, eds., Susan E. Jackson and Marian N. Ruderman (Washington, D.C.: American Psychological Association, 1995): 249.
8. 7. R. Roosevelt Thomas, Jr., "A Diversity Framework," in Diversity in Organizations: New Perspetives for a Changing Workplace, eds., Martin M. Chemers, Stuart Oskamp and Mark A. Costanzo (Thousand Oaks: Sage Publications, 1995): 246.
9. 8. Nkomo, 248.
10. 9. Susan E. Jackson and Marian N. Ruderman, eds., Diversity in Work Teams: Research Paradigms for a Changing Workplace, eds., Susan E. Jackson and Marian N. Ruderman (Washington, D.C.: American Psychological Association, 1995): 2.
11. 10. This project was developed and implemented at the Jepson School of Leadership Studies at the University of Richmond with the support of a grant from the Dwight D. Eisenhower Leadership Development Program.
12. 11. Luis F. Sfeir-Younis, "Reflections on the Teaching of Multicultural Courses," in Multicultural Teaching in the University, ed. David Schoem, Linda Frankel, Ximena Zuniga and Edith A. Lewis, (Westport: Praeger Publishers, 1993), 61.
13. 12. Warren E. Watson, Kamalesh Kumar and Larry K. Michaelsen, "Cultural Diversity's Impact on Interaction Process and Performance: Comparing Homogeneous and Diverse Task Groups," Academy of Management Journal 36 (June 1993): 599.
14. 13. Martha L. Mazenvski, Process and Performance in Multicultural Teams, Working Paper Series (University of Western Ontario, School of Business, Research and Publication Division), 95-06.
15. 14. Anne G. Perkins, "Diversity," Harvard Business Review 71 (September-October 1993): 14.
16. 15. Ibid.
17. 16. Maznevski, 95-06.
18. 17 Taylor Cox, Jr., "The Complexity of Diversity: Challenges and Directions for Future Research," in Diversity in Work Teams: Research Paradigms for a Changing Workplace, eds., Susan E. Jackson and Marian N. Ruderman (Washington, D.C.: American Psychological Association, 1995): 235.
19. 18. See Northcraft and others, 77;
20. C. Marlene Fiol, "Consensus, Diversity and Learning in Organizations," Organization Science 5 (August 1994): 417;
21. Allen C. Amason, "Distinguishing the Effects of Functional and Dysfunctional Conflict on Strategic Decision Making: Resolving a Paradox for Top Management Teams," Academy of Management Journal 39 (February 1996): 141-142;
22. Deborah Gladstein Ancona and David F. Caldwell, "Demography and Design: Predictors of New Product Team Performance," Organization Science 3 (August 1992): 338-339;
23. Lewis Brown Griggs and Lente-Louise Louw, "Diverse Teams: Breakdown of Breakthrough? Training & Development 49 (October 1995): 24;
24. Glenn Parker, "Cross-Functional Collaboration," Training & Development 48 (October 1994), 49-50;
25. and Shari Caudron, "Diversity Ignites Effective Work Teams," Personal Journal 73 (September 1994): 54-55.
26. 19. Ancona and Caldwell, 338.
27. 20. Northcraft and others, 77.
28. 21. Ancona and Caldwell, 337.
29. 22. Griggs and Louw, 27.
30. 23. Beaver, 7-9.
31. 24. Ibid., 9.
32. 25. Ancona and Caldwell, 338.
33. 26. Parker, 53.
34. 27. Northcraft and others, 84.
35. 28. Ibid., 85.
36. 29. Parker, 53.
37. 30. Ibid., 50
38. 31. Anne S. Tsui, Katherine R. Xin, and Terri D. Egan, "Relational Demography: The Missing Link in Vertical Dyad Linkage," in Diversity in Work Teams: Research Paradigms for a Changing Workplace, eds., Susan E. Jackson and Marian N. Ruderman (Washington, D.C.: American Psychological Association, 1995): 122.
39. 32. Watson, Kumar, and Michaelsen, 599.
40. 33. Ancona and Caldwell, 338.
41. 34. Parker, 49.
42. 35. Northcraft and others, 86.
43. 36. Robert E. Kelley, "In Praise of Followers," in The Leader's Companion: Insights on Leadership Through the Ages, ed., J. Thomas Wren (New York: The Free Pres, 1995), 202-204.