Improving team effectiveness

Quality Progress

Volumn 31, Issue 5, 1998, Pages 43-48

  Snee, Ronald D ^a,b,c   Kelleher, Kevin H ^a,c,d,e   Myers, J Gordon ^a,c,d,f   Reynard, Sue ^a,c,d,f  

^a Bell Atlantic   (United States)

^b RUTGERS UNIVERSITY   (United States)

^c American Society for Quality   (India)

^d Oriel Inc   (United States)

^e UNIVERSITY OF MASSACHUSETTS   (United States)

^f UNIVERSITY OF WISCONSIN MADISON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMMUNICATION; INDUSTRIAL RELATIONS; PERFORMANCE; PERSONNEL; PLANNING; PRODUCT DESIGN; SUPERVISORY PERSONNEL;

PERIODIC MANAGEMENT REVIEWS; PRODUCT DEVELOPMENT; TEAM EFFECTIVENESS;

TOTAL QUALITY MANAGEMENT;

EID: 0032073788     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (5)

1. Peter R. Scholtes, The Team Handbook: How to Use Teams to Improve Quality (Madison, WI: Joiner Associates, 1988).
2. The identities of these organizations and their products have been changed to protect their confidentiality.
3. Marilyn D. Zuckerman and Lewis J. Hatala, Incredibly American: Releasing the Heart of Quality (Milwaukee, WI: ASQ Quality Press, 1992).
4. David T. Kearns and David A. Nadler, Profits in the Dark: How Xerox Reinvented Itself and Beat Back the Japanese (New York, NY: Harper Business, 1992).
5. Snee, Ronald D., "Listening to the Voice of the Employee," Quality Progress, January 1995.