The human factor in CIM systems: Worker empowerment and control within a high-volume production environment

Computers in Industry

Volumn 36, Issue 1-2, 1998, Pages 39-47

  McEwan, Anne Marie ^a   Sackett, Peter ^a,b  

^a CRANFIELD UNIVERSITY   (United Kingdom)

^b School of Industrial and Manufacturing Science   (United Kingdom)

Author keywords

Centralised control; Empowerment; Innovation; Local process control

Indexed keywords

COMPETITION; DECISION MAKING; HUMAN ENGINEERING; INTEGRATED CONTROL; PROCESS CONTROL;

PRODUCT INNOVATIONS;

COMPUTER INTEGRATED MANUFACTURING;

EID: 0032047497     PISSN: 01663615     EISSN: None     Source Type: Journal    
DOI: 10.1016/s0166-3615(97)00096-1     Document Type: Article

References (30)

1. M. Kenney, R. Florida, Beyond Mass Production: The Japanese Lean System and its Transfer to the U.S., Oxford Univ. Press, Oxford, 1993.
2. L. Bainbridge, The ironies of automation, Automatica, 19, 6, 775-779.
3. T. Martin, Considering social effects in control systems design - a summary, Proceedings of IFAC 12th Triennial World Congress, Sydney, Australia, Vol. 2, 1993, pp. 503-508.
4. A. Bonhoff et al., The dual design approach as a tool for the interdisciplinary design of human-centered systems, Int. J. Hum. Factors Manuf. 2 (3) (1992) 289-301.
5. M.J. Corbett, Strategic options for CIM, Comput. Integrated Manuf. Syst. 1 (2) (1988) 75-81.
6. J. Puttick, Factory for the Future - Final Report Synopsis, Department of Trade and Industry, January 1995.
7. J.A. Klein, A re-examination of autonomy in light of new manufacturing practices, Hum. Relations 44 (1) (1991) 21-38.
8. R. Bertodo, Continuous progressive improvement: new industrial strategy and culture, Int. J. Vehicle Design, 14, 4, 291-307.
9. P. Willmott, TPM: The Western Way, Butterworth Heinemann, Oxford, 1994.
10. J. Storey (Ed.), New Wave Manufacturing Strategies: Organisational and Human Resource Management Dimensions, Paul Chapman Publishing, London, 1994.
11. Department of Trade and Industry/Confederation of British Industry, Competitiveness - How the Best UK Companies are Winning, London, 1994.
12. J. Towers, Driving quality - The rover group factor, Quality World 21 (8) (1996) 548-552.
13. KPMG Management Consultants/The Economist Intelligence Unit, The New Look of Corporate Performance Measurement, 1994.
14. M. Marchington, Fairy tales and magic wands: new employment practices in perspective, Employee Relations 17 (1995) 51-66.
15. D. Clutterbuck, Clarify your purposes, Managing Service Quality, 1993.
16. T. Eccles, The deceptive allure of empowerment, Long Range Planning 26 (6) (1993) 13-21.
17. G. Kruse, Business process innovation: a primer - organisational aspects of business innovation, BPICS Control 21 (3) (1995) 36-39.
18. C.R. McConnell, Delegation versus empowerment: what, how, and is there a difference?, Health Care Supervisor 14 (1) (1995) 69-79.
19. J.A. Conger, R.N. Kanungo, The empowerment process: integrating theory and practice, Acad. Manage. Rev. 13 (3) (1988) 471-482.
20. F. Rauner et al., The social shaping of technology and work: human-centred CIM systems, AI Soc. 2 (1988) 47-61.
21. P. Adler, Time and motion regained, Harvard Business Rev., Jan-Feb 1993.
22. P. Adler, R.E. Cole, Designed for learning: a tale of two auto plants, Sloan Manage. Rev. 34 (3) (1993).
23. R.R. Rehder, J.K. Thompson, The Japanese transplant beachhead in Europe, Columbia J. World Business, (1994) 92-106.
24. P. Garrahan, P. Stewart, The Nissan Enigma, Mansell Publishing, 1992.
25. L. Graham, Inside a Japanese transplant: a critical perspective, Work and Occupations, (1993) 147-173.
26. W.E. Baker, The paradox of empowerment, Chief Executive 93 (1994) 62-65.
27. Andersen Consulting, The Second Lean Enterprise Report, Arthur Andersen SC, London, 1994.
28. J.A. Brandon, From the islands of automation to the knowledge archipelago: the challenge for manufacturing strategy in the 1990s, Proc. Inst. Mech. Engr. Part B: J. Eng. Manufacture 207 (1993) 141-164.
29. L.E. Parker, R.H. Price, Empowered managers and empowered workers: the effects of managerial support and managerial perceived control on workers' sense of control over decision-making, Hum. Relations 47 (8) (1994) 911-928.
30. A. Dench et al., Devising a model for information support for empowered teams, MSc Group Project, The CIM Institue, Cranfield University, 1995.