The Joint Commission Has Provided a Tool to Change Your Work Force

Health Care Manager

Volumn 16, Issue 3, 1998, Pages 54-62

  Decker, Phillip J ^a   Strader, Marlene K ^b  

^a UNIVERSITY OF HOUSTON CLEAR LAKE   (United States)

^b UNIVERSITY OF TAMPA   (United States)

Author keywords

Attitude; Competency; Comprehensive assessment system; Joint Commission; Standards

Indexed keywords

ACCREDITATION; ARTICLE; EMPLOYMENT; HEALTH CARE QUALITY; HEALTH PERSONNEL ATTITUDE; HOSPITAL SUBDIVISIONS AND COMPONENTS; HUMAN; OUTCOME ASSESSMENT; PATIENT SATISFACTION; PERSONNEL MANAGEMENT; PROFESSIONAL COMPETENCE; PSYCHOLOGICAL ASPECT; STANDARD; UNITED STATES;

ATTITUDE OF HEALTH PERSONNEL; EMPLOYEE PERFORMANCE APPRAISAL; EMPLOYMENT; HUMANS; JOINT COMMISSION ON ACCREDITATION OF HEALTHCARE ORGANIZATIONS; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PERSONNEL ADMINISTRATION, HOSPITAL; PROFESSIONAL COMPETENCE; QUALITY OF HEALTH CARE; UNITED STATES;

EID: 0032011229     PISSN: 15255794     EISSN: 1550512X     Source Type: Journal    
DOI: 10.1097/00126450-199803000-00009     Document Type: Article

References (3)

1. Spencer, L.M., and Spencer, S.M. Competence at Work. New York: Wiley, 1993.
2. Decker, P.J., Strader, M.K., and Wise, B. “Beyond JCAHO: Using Competency Models to Improve Healthcare Organizations, Part I. Hospital Topics 75, no. 1 (1997): 23-28. (Part II: In press, Spring, 1998.)
3. Decker, P.J., and Strader, M.K. Competency-Driven Change in Healthcare Organizations: A Comprehensive Alignment. 4 vols. 2d ed. Houston, Tex.: Limitless Consulting Group, 1997. Also available in software with assessment forms.