Total quality management implementations and results: Progress update

Practice Periodical on Structural Design and Construction

Volumn 3, Issue 1, 1998, Pages 34-39

  Kuprenas, John A ^a,b,c   Kenney, Michael D ^d  

^a ASCE   (United States)

^b Univ of Southern California ^*  (United States)

^c Vanir Construction Management   (United States)

^d Naval Weapons Station Seal Beach   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DATA ACQUISITION; TOTAL QUALITY MANAGEMENT;

INTERNATIONAL STANDARDS ORGANIZATION (ISO);

CONSTRUCTION INDUSTRY;

EID: 0032003741     PISSN: 10840680     EISSN: None     Source Type: Journal    
DOI: 10.1061/(ASCE)1084-0680(1998)3:1(34)     Document Type: Article

References (6)

1. Burati, J. L., and Oswald, T. H. (1993). "Implementing TQM in engineering and construction." J. Mgmt. in Engrg., ASCE, 9(4), 456-470.
2. Chase, G. W., and Federle, M. O. (1992). "Implementation of TQM in building design and construction." J. Mgmt. in Engrg., ASCE, 8(4), 329-339.
3. Kenney, M. J. (1997). "Total quality management-three year follow up," MS directed study, California State University, Long Beach, Calif.
4. Kuprenas, J. A., Soriano, C., and Ramhorst, S. (1996). "Total quality management implementations and results." Pract. Periodic on Struct. Des. and Constr., ASCE, 1(2), 74-78.
5. Mahoney, F. X., and Thor, C. G. (1994). The TQM trilogy: using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management. American Management Association, New York, N.Y.
6. Senge, P. (1991). The fifth discipline. McGraw-Hill Book Co. Inc., New York, N.Y.