Developing a TOM implementation model

Quality Progress

Volumn 31, Issue 2, 1998, Pages 55-59

  Naveh, Eitan ^a,b,c   Erez, Miriam ^b   Zonnenshain, Avigdor ^c,d,e  

^a HEBREW UNIVERSITY OF JERUSALEM   (Israel)

^b TECHNION ISRAEL INSTITUTE OF TECHNOLOGY   (Israel)

^c American Society for Quality   (India)

^d Standardization Division   (Israel)

^e UNIVERSITY OF ARIZONA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INDUSTRIAL MANAGEMENT; THEORY;

QUALITY IMPROVEMENT PROGRAMS;

TOTAL QUALITY MANAGEMENT;

EID: 0031999607     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (8)

1. J.W. Dean Jr. and D.A. Bowen, "Management Theory and Total Quality: Improving Research and Practice Through Theory Development," Academy of Management Review, 1994, pp. 392-418.
2. W. Edwards Deming, Out of the Crisis (Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study, 1986).
3. P.M. Senge, The Fifth Discipline (New York, NY: Currency Doubleday, 1994).
4. K. Lewin, "Forces Behind Food Habits and Methods of Change," Bulletin of the National Resource Council, 1943, pp. 36-35.
5. C.H. O'Reilly, J. Chatman, and D.F. Caldwell, "People and Organizational Culture: A Profile Comparison Approach to Assessing Person-Organization Fit," Academy of Management Journal, 1991, pp. 487-516.
6. G. Rommel, R.D. Kempis, and H.W. Kaas, "Does Quality Pay?" The McKinsey Quarterly, 1994, No. 1, pp. 51-63.
7. The European Quality Award Application Brochure (Brussels, Belgium: European Foundation for Quality Management, 1995).
8. Oakland, J.S., Total Quality Management: The Route To Improving Performance (Oxford, England: Butterworth-Heinemann, 1993).