Why managers oppose TQM

TQM Magazine

Volumn 10, Issue 1, 1998, Pages 16-19

  Feinberg, Samuel ^a  

^a Plessey Semiconductors   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ECONOMIC AND SOCIAL EFFECTS; PHILOSOPHICAL ASPECTS; SUPERVISORY PERSONNEL; CUSTOMER SATISFACTION; INDUSTRIAL MANAGEMENT; MARKETING; PERSONNEL; PURCHASING; SALES; STRATEGIC PLANNING;

CUSTOMER; FIRST PRINCIPLE; MANAGERIAL RESISTANCE;

TOTAL QUALITY MANAGEMENT;

EID: 0031680463     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789810197756     Document Type: Article

References (1)

1. Feinberg, S.(1996), "How managers defeat TQM", The TQM Magazine, Vol. 8 No. 2, pp. 7-10.