The case for government involvement in human resource development: a study of the Thai hotel industry

Tourism Management

Volumn 19, Issue 4, 1998, Pages 359-370

  Esichaikul, Ranee ^a   Baum, Tom ^b  

^a SUKHOTHAI THAMMATHIRAT OPEN UNIVERSITY   (Thailand)

^b UNIVERSITY OF STRATHCLYDE   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EDUCATION AND TRAINING; HOTEL INDUSTRY; HUMAN RESOURCES; STATE ROLE;

THAILAND;

EID: 0031663483     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/S0261-5177(98)00031-4     Document Type: Article

References (48)

1. 1. International Hotel Association Hotels of the Future: Strategies and Action Plan. Horwath and Horwath, London, 1988.
2. 2. Baum, T., Human resources in tourism: an introduction, in T. Baum (Ed.) Human Resource Issues in International Tourism. Butterworth-Heinemann, Oxford, 1993, pp. 3-21.
3. 3. Hall, C.M., Tourism and Public Policy. Routledge, London, 1994.
4. 4. Inskeep, E., Training for tourism in developing countries, in: Seaton, A. V., Jenkins, C. L., Wood, R. C., Dieke, P. U. C., Bennett, M. M., MacLellan, L. R., Smith, R. (Eds.) Tourism: The State of the Art. John Wiley, Chichester, 1994, pp. 563-570.
5. 5. Baum, T., National tourism policies: implementing the human resource dimension. Tourism Management 1994, 15, 259-266.
6. 6. Amoah, V. and Baum, T., Tourism education: policy versus practice. International Journal of Contemporary Hospitality Management 1997, 9, 5-12.
7. 7. Baum, T., Amoah V., Spivack, S., Policy dimensions of human resource management in the tourism and hospitality sector, International Journal of Contemporary Hospitality Management, 1997 (forthcoming).
8. 8. Li, L., Zhang, W., Thailand, in: Jenkins, C. L., Go, F. (Eds) Tourism and Economic Development in Asia and Australasia. Cassell, London, 1996.
9. 9. Elliott, J., Government management of tourism - a Thai case study. Tourism Management 1987, 8, 223-232.
10. 10. Muqbil, I., Too much of a good thing?, Economic Review Year-End 1992, The Bangkok Post, Bangkok, 1992, pp. 48-50.
11. 11. Chon, K. S., Singh, A. and Mikula, J. R., Thailand's tourism and hotel industry. Cornell Hotel and Restaurant Administration Quarterly 1993, 34, 43-49.
12. 12. Economic and Social Commission for Asia and The Pacific Tourism development in the Asian Region, Report of the Symposium on Tourism Promotion in the Asian Region, 12-15 November 1990, Hangzhou, China. ESCAP Tourism Review No. 7, United Nations, New York, 1991.
13. 13. Muqbil, I., Little room to manoeuvre, Economic Review Mid-Year 1995, The Bangkok Post, Bangkok, 1995, pp. 32-34.
14. 14. Meyer, R. and Geary, T., Thailand: challenges and opportunities. Cornell Hotel and Restaurant Administration Quarterly 1993, 34, 50-55.
15. 15. Lockwood, A. and Guerrier, Y., Labour shortages in the international hotel industry. EIU Travel and Tourism Analyst 1990, 6, 17-35.
16. 16. Prasirtsuk, W., Education, training, manpower planning and the persistence of manpower shortages: the case of Thailand's tourism industry, Ed.D. Dissertation, University of British Columbia, Canada, 1993.
17. 17. Panmunin, W, The tourism industry in Thailand and the welfare of employees in Bangkok's deluxe hotels, DBA Dissertation, United States International University, USA, 1991.
18. 18. Ruddy, J., Current developments in hospitality and tourism management education in SE Asia. Hospitality Research Journal 1990, 14, 631
19. 19. Economic and Social Commission for Asia and The Pacific Human Resource Development in the Tourism sector, ESCAP Tourism Review No. 3, United Nations, New York, 1988, 60 pp.
20. 20. Economic and Social Commission for Asia and The Pacific Review of Tourism Development in the ESCAP Region, ESCAP Tourism Review No. 15, United Nations, New York, 1994, 59 pp.
21. 21. Economic And Social Commission For Asia And The Pacific Tourism Training in the Asian Region, ESCAP Tourism Review No. 14, United Nations, New York, 1995, 11 pp.
22. 22. Tourism Authority of Thailand Seminar on Personnel Development in Tourism, Asia Hotel, Bangkok, 30-31 August, 1990.
23. 23. Tourism Authority of Thailand Seminar on Production and Development of Personnel in the Tourism Industry, Ambassador City Jomthien Hotel, Chonburi, 25-26 November, 1993.
24. 24. Gregan, A., ASEAN-SCOT integrated tourism manpower training project, Seminar on Personnel Development in Tourism, Asia Hotel, Bangkok, 30-31 August, 1990.
25. 25. Pongnooruk, P. M., Noypayak, W., Thailand: A Country Report. Tourism Training in the Asian Region, ESCAP, United Nations, New York, 1995, pp. 116-127.
26. 26. Sykora, O. R., Berthet, P., Hotel school project Bangkok, Unpublished report, The Ecole Hoteliere Lausanne, Lausanne, 1991.
27. 27. Mill, R. C., Morrison, A. M., The Tourism System: An Introductory Text, 2nd ed., Prentice-Hall, Englewood Cliffs, 1992, p. 308.
28. 28. Wanhill, S. R. C., UK - politics and tourism. Tourism Management 1987, 8, 54-58.
29. 29. Inskeep, E., Tourism Planning: An Integrated and Sustainable Development Approach, Van Nostrand Reinhold, New York, 1991, p. 411.
30. 30. Pearce, D., Tourism Organisations, Longman, London, 1992.
31. 31. Akehurst, G., Bland, N. and Nevin, M., Tourism policies in the European Community member states. International Journal of Hospitality Management 1993, 12, 33-66.
32. 32. Hall, C. M., Tourism and Politics: Policy, Power and Place, John Wiley, Chichester, 1994, p. 31.
33. 33. Joppe, M., Government controls on and support for tourism, in: Witt, S., Moutinho, L., (Eds.), Tourism Marketing and Management Handbook, Prentice Hall, Herts, 1989, pp. 183-187.
34. 34. Jenkins, C. L. and Henry, B. M., Government involvement in tourism in developing countries. Annals of Tourism Research 1982, 9, 499-521.
35. 35. Choy, D. J. L., Tourism planning: the case for 'market failure'. Tourism Management 1991, 12, 313-330.
36. 36. Choy, D. J. L., Alternative roles of national tourism organizations. Tourism Management 1993, 14, 357-365.
37. 37. Jenkins, C. L., Tourism in developing countries: the privatisation issue, in: Seaton, A. V., Jenkins, C. L., Wood, R. C., Dieke, P. U. C., Bennett, M. M., MacLellan, L. R., Smith, R. (Eds.), Tourism: The State of the Art, John Wiley, Chichester, 1994, pp. 3-9.
38. 38. Mill, R. C., Morrison, A. M., The Tourism System: An Introductory Text, 2nd ed., Prentice-Hall, Englewood Cliffs, 1992, p. 311.
39. 39. Grandone, V., Enhancing productivity through training, in: Ritchie, J. R. B., Hawkins, D. (Eds.) World Travel and Tourism Review, Vol. 2, Commonwealth Agricultural Bureau, Oxford, 1992, pp. 225-229.
40. 40. Inskeep, E., Training for tourism in developing countries, in: Seaton, A. V., Jenkins, C. L., Wood, R. C., Dieke, P. U. C., Bennett, M. M., MacLellan, L. R., Smith, R. (Eds.) Tourism: The State of the Art, John Wiley, Chichester, 1994, pp. 563-570.
41. 41. Guerrier, Y., Bali, in: Baum, T. (Ed.) Human Resource Issues in International Tourism, Butterworth-Heinemann, Oxford, 1993, pp. 108-115.
42. 42. Andrews, S., India, in: Baum, T. (Ed.), Human Resource Issues in International Tourism, Butterworth-Heinemann, Oxford, 1993, pp. 177-191.
43. 43. Heung, V., Hong Kong, in: Baum, T. (Ed.), Human Resource Issues in International Tourism, Butterworth-Heinemann, Oxford, 1993, pp. 161-176.
44. 44. Sio, M. K., Kenya, in: Baum, T. (Ed.), Human Resource Issues in International Tourism, Butterworth-Heinemann, Oxford, 1993, pp. 192-200.
45. 45. Conlin, M., The Caribbean, in: Baum, T. (Ed.), Human Resource Issues in International Tourism, Butterworth-Heinemann, Oxford, 1993, pp. 147-160.
46. 46. Conlin, M. V., Titcombe, J. A., Human resources: a strategic imperative for Caribbean tourism, in: Conlin, M. V., Baum, T. (Eds.), Island Tourism: Management Principles and Practice, John Wiley, Chichester, 1995, pp. 65-78.
47. 47. Esichaikul, R., Human Resource Development in the Tourism Sector in Thailand, Unpublished DBA Thesis, University of Strathclyde, UK, 1996.
48. 48. National Institute of Development Administration Survey of Labor Force in the Tourism Industry, NIDA, Bangkok, 1992.