Avoiding the performance trap: measuring your achievements, not your activity

Annual Quality Congress Transactions

Volumn , Issue , 1998, Pages 407-412

  Ross, Michael J ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

MEASUREMENTS; PERFORMANCE; PERSONNEL; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING;

EFFECTIVENESS; OUTCOMES; PERFORMANCE MEASUREMENT; PERFORMANCE TRAP;

TOTAL QUALITY MANAGEMENT;

EID: 0031632809     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (7)