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Volumn 16, Issue 4-6, 1998, Pages 556-569

An examination of organization and suborganization readiness for total quality management

Author keywords

Organizational groups; Performance improvement; TQM applications

Indexed keywords

PERFORMANCE; PROFESSIONAL ASPECTS; RELIABILITY; RESEARCH; SOCIETIES AND INSTITUTIONS;

EID: 0031621725     PISSN: 02675730     EISSN: None     Source Type: Journal    
DOI: 10.1504/ijtm.1998.002672     Document Type: Article
Times cited : (6)

References (13)
  • 1
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    • No strange bedfellows: Marketing and total quality management
    • Fram, Eugene H. (1995) 'No strange bedfellows: Marketing and total quality management'. Managing Service Quality, 5(1): pp.50-56.
    • (1995) Managing Service Quality , vol.5 , Issue.1 , pp. 50-56
    • Fram, E.H.1
  • 2
    • 0005409651 scopus 로고
    • The implementation of total quality management in hospitals: How good is the fit?
    • Arndt, Margarete and Bigelow, Barbara (1995) The implementation of total quality management in hospitals: How good is the fit?' Health Care Management Review, 20(4): pp.7-14.
    • (1995) Health Care Management Review , vol.20 , Issue.4 , pp. 7-14
    • Arndt, M.1    Bigelow, B.2
  • 4
    • 0029396773 scopus 로고
    • ¢physical examination of health care's readiness for a total quality management program: A case study
    • Weeks, Brenda, Helms, Marilyn M. and Ettkin, Lawrence P. (1995) ¢physical examination of health care's readiness for a total quality management program: A case study'. Hospital Material Management Quarterly, 17(2): pp.68-74.b.
    • (1995) Hospital Material Management Quarterly , vol.17 , Issue.2
    • Weeks, B.1    Helms, M.M.2    Ettkin, L.P.3
  • 5
    • 11544345570 scopus 로고    scopus 로고
    • The road to quality travelled by the TVA's environmental research centre
    • Summer
    • Radel, Robert, J., Hunter, Suzanne, R. and Mitchell, Robert, D. 'The road to quality travelled by the TVA's environmental research centre'. National Productivity Review, Summer, pp.399-415.
    • National Productivity Review , pp. 399-415
    • Radel, R.J.1    Hunter, S.R.2    Mitchell, R.D.3
  • 6
    • 11544352445 scopus 로고
    • Does HRM walk the TQM talk?
    • July
    • Blackburn, Richard and Rosen, Benson (1995) 'Does HRM walk the TQM talk?' HRM Magazine, July: pp.69-71.
    • (1995) HRM Magazine , pp. 69-71
    • Blackburn, R.1    Rosen, B.2
  • 7
    • 84968157980 scopus 로고
    • Human resource management lessons from a decade of total quality management and reengineering
    • Summer
    • Schonberger, Richard J. (1994) 'Human resource management lessons from a decade of total quality management and reengineering'. California Management Review, Summer: pp.109-123.
    • (1994) California Management Review , pp. 109-123
    • Schonberger, R.J.1
  • 8
    • 0004882238 scopus 로고
    • Going beyond pollution control
    • Statton, B. (1991) 'Going beyond pollution control'. Quality Progress, 24: pp.18-20.
    • (1991) Quality Progress , vol.24 , pp. 18-20
    • Statton, B.1
  • 9
    • 0026138229 scopus 로고
    • GEMI: The superhero of environmental management
    • Kelly, T. (1991) 'GEMI: The superhero of environmental management'. Quality Progress. 24: pp.26-28.
    • (1991) Quality Progress , vol.24 , pp. 26-28
    • Kelly, T.1
  • 11
    • 0039061097 scopus 로고
    • Why TQM fails to change behaviors or attitudes
    • July/August
    • Holoviak, Stephen, J. (1995) 'Why TQM fails to change behaviors or attitudes'. Journal for Quality and Participation, July/August: pp.86-89.
    • (1995) Journal for Quality and Participation , pp. 86-89
    • Holoviak, S.J.1
  • 12
    • 0030094598 scopus 로고    scopus 로고
    • Improving the accuracy of total quality management instruments
    • Bechtel, Gregory A. and Wood, Danette (1996) 'Improving the accuracy of total quality management instruments'. Health Care Superv. 14(3): pp.21-26.
    • (1996) Health Care Superv. , vol.14 , Issue.3 , pp. 21-26
    • Bechtel, G.A.1    Wood, D.2
  • 13
    • 1542413651 scopus 로고
    • TQM measures: Reliability and validity issues'
    • July/August
    • Shephard, C. David and Helms, Marilyn M. (1995) TQM measures: Reliability and validity issues'. IM, July/August: pp.16-21.
    • (1995) IM , pp. 16-21
    • Shephard, C.D.1    Helms, M.M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.