A stakeholder approach to MCDA

Systems Research and Behavioral Science

Volumn 15, Issue 1, 1998, Pages 15-32

  Banville, Claude ^a   Landry, Maurice ^a   Martel, Jean Marc ^a   Boulaire, Christèle ^a  

^a UNIVERSITÉ LAVAL   (Canada)

Author keywords

Decision making; Intervention strategies; Multiple criteria decision aid; Problems; Socio political aspects of problems; Stakeholder; Systems approach

Indexed keywords

EID: 0031617194     PISSN: 10927026     EISSN: None     Source Type: Journal    
DOI: 10.1002/(sici)1099-1743(199801/02)15:1<15::aid-sres179>3.0.co;2-b     Document Type: Article

References (36)

1. Blair, J. D., Slaton, C. R., and Savage, G. T. (1990). Hospital-physician joint ventures: a strategic approach for both dimensions of success. Hospital and Health Services Administration 35, 3-26.
2. Bogetoft, P., and Pruzan, P. (1991). Planning with Multiple Criteria, North-Holland, Amsterdam.
3. Bouyssou, D. (1990). Building criteria: a prerequisite for MCDA. In Bana e Costa, C. A. (ed.), Readings in Multiple Criteria Decision Aid, Springer-Verlag, Berlin, pp. 58-80.
4. Brunsson, N. (1985). The Irrational Organization, Wiley, Chichester.
5. Clarkson, M. B. E. (1995). A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review 20(1), 92-117.
6. Donaldson, T., and Preston, L. E. (1995). The stakeholder theory of the corporation: concepts, evidence, and implications. Academy of Management Review 20(1), 65-91.
7. Donnellon, A., Gray, B., and Bougon, M. (1986). Communication, meaning and organized action. Administrative Science Quarterly 31(1), 43-55.
8. Eden, C., Jones, S., and Sims, D. (1983). Messing about in Problems, Pergamon Press, Oxford.
9. Flood, R. L., and Jackson, M. C. (1991). Creative Problem Solving: Total Systems Intervention, Wiley, Chichester.
10. Fottler, M. D., Blair, J. D., Whitehead, C. J., Laus, M. D., and Savage, G. T. (1989). Assessing key stakeholders: who matters to hospitals and why? Hospital and Health Services Administration 34, 525-546.
11. Freeman, R. E. (1984). Strategic Management: A Stakeholder Approach, Pitman, Boston, MA.
12. Gregory, R., and Keeney, R. L. (1994). Creating policy alternatives using stakeholder values. Management Science 40, 1035-1048.
13. Ho, J. K. K., and Sculli, D. (1995). Systems complexity and the design of decision support systems. Systems Practice 8(5), 505-516.
14. Hwang, C. L., and Yoon, K. (1981). Multiple Attribute Decision Making: Methods and Applications, Springer-Verlag, Berlin.
15. Keeney, R. L. (1992). Value-focused Thinking: a Path to Creative Decision Making, Harvard University Press, Boston, MA.
16. Keeney, R. L., and Raiffa, H. (1976). Decisions with Multiple Objectives: Preferences and Value Tradeoffs, Wiley, New York.
17. Keeney, R. L., Von Winterfeldt, D., and Eppel, T. (1990). Eliciting public values for complex policy decisions. Management Science 36, 1011-1030.
18. Landry, M. (1988). Les problèmes organisationnels complexes et le défi de leur formulation. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration 5, 34-48.
19. Landry, M. (1995). A note of the concept of 'problem'. Organization Studies 16(2), 315-343.
20. Landry, M., and Malouin, J.-L. (1983). Pour une meilleure utilisation des experts-conseils en administration. Gestion 8(2), 4-11.
21. Landry, M., Banville, C., and Oral, M. (1996). Model legitimisation in operational research. European Journal of Operational Research 92, 443-457.
22. Martin, A. P. (1985). The First Order of Business: Testing the Validity of the Objectives, Professional Development Institute, Ottawa.
23. Mason, R. O., and Mitroff, I. I. (1981). Challenging Strategic Planning Assumptions: Theory, Cases and Techniques, Wiley, New York.
24. Nunamaker, J., Dennis, A. R., Valacich, J. S., Vogel, D. R., and George, J. F. (1991). Electronic meeting systems to support group work, Communications of the ACM 34(7), 40-61.
25. Payne, S. L., and Giacalone, R. A. (1991). Social psychological approaches to the perception of ethical dilemmas. Human Relations 43, 649-665.
26. Preston, L. E., and Sapienza, H. J. (1990). Stakeholder management and corporate performance. Journal of Behavioral Economics 19, 361-375.
27. Roy, B. (1968). Classement et choix en présence de points de vue multiples. Revue Française d'Informatique et de Recherche Opérationnelle 8, 57-75.
28. Roy, B. (1978). ELECTRE III: algorithme de classement basé sur une représentation floue des préférences en présence de critères multiples. Cahiers du CERO 20, 3-24.
29. Roy, B. (1985). Méthodologie Multicritère d'Aide à la Décision, Economica, Paris.
30. Saaty, T. L. (1980). The Analytic Hierarchy Process, McGraw-Hill, New York.
31. Saaty T. L. (1984). Décider face à la complexité. Entreprise Moderne d'Édition, Paris.
32. Savage, G. T., Nix, T. W., Whitehead, C. J., and Blair, J. D. (1991). Strategies for assessing and managing organizational stakeholders. Academy of Management Executive 5, 61-75.
33. Schärlig, A. (1985). Décider sur plusieurs critères: Panorama de l'aide à la décision multicrière, Presses Polytechniques Romandes, Lausanne.
34. Vroom, V. (1974). A new look at managerial decision-making. In Kolb, D. A. (ed.), Organizational Psychology: A Book of Readings, Prentice-Hall, Englewood Cliffs, NJ, pp. 63-80.
35. Weiner, E., and Brown, A. (1986). Stakeholder analysis for effective issues management. Planning Review May, 27-31.
36. Whitehead, C. J., Blair, J. D., Smith, R. R., Nix, T. W., and Savage, G. T. (1989). Stakeholder supportiveness and strategic vulnerability: implications for competitive strategy in the HMO industry. Health Care Management Review 14, 65-76.