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Volumn 27, Issue 15, 1997, Pages
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A Mickey Mouse operation. Louisiana hospital learns customer service lessons from Disney.
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NONE
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Author keywords
[No Author keywords available]
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Indexed keywords
ARTICLE;
AWARDS AND PRIZES;
DOCTOR PATIENT RELATION;
EDUCATION;
GENERAL HOSPITAL;
HEALTH CARE FACILITY;
HOSPITAL ADMINISTRATOR;
ORGANIZATION;
PATIENT SATISFACTION;
PERSONNEL MANAGEMENT;
STANDARD;
TOTAL QUALITY MANAGEMENT;
UNITED STATES;
AWARDS AND PRIZES;
HEALTH FACILITY ENVIRONMENT;
HOSPITAL ADMINISTRATORS;
HOSPITAL-PATIENT RELATIONS;
HOSPITALS, GENERAL;
LOUISIANA;
ORGANIZATIONAL CULTURE;
PATIENT SATISFACTION;
STAFF DEVELOPMENT;
TOTAL QUALITY MANAGEMENT;
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EID: 0031567221
PISSN: 01607480
EISSN: None
Source Type: Journal
DOI: None Document Type: Article |
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Times cited : (3)
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References (0)
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