Using public library reference collections and staff

Library Quarterly

Volumn 67, Issue 2, 1997, Pages 155-173

  Childers, Thomas A ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0031536178     PISSN: 00242519     EISSN: None     Source Type: Journal    
DOI: 10.1086/629930     Document Type: Article

References (13)

1. Childers, Thomas A. "California's Reference Crisis." Library Journal 119 (April 15, 1994): 32-35.
2. Whitlatch, Jo Bell. "Research Topics from the Program - Unanswered Questions: Gaps in Research on Reference Effectiveness." RQ 31 (Spring 1992): 333-37.
3. White, Ruth, ed. A Study of Reference Services and Reference Users in the Metropolitan Atlanta Area. Athens: University of Georgia, 1971.
4. Arrigona, Daniel R., and Mathews, Eleanor. "A Use Study of an Academic Library Reference Collection." KQ 27 (Fall 1988): 71-81.
5. Rubin, Richard. "Measuring the In-House Use of Materials in Public Libraries." Public Libraries 25 (Winter 1986): 137-38.
6. Sandstrom, Alan R., and Sandstrom, Pamela Effrein. "The Use and Misuse of Anthropological Methods in Library and Information Science Research." Library Quarterly 65 (April 1995): 161-99.
7. Su, Louise. "An Investigation to Find Appropriate Measures for Evaluating Interactive Information Retrieval." In Managing Information and Technology: Proceedings of the 52nd Annual Meeting of the American Society for Information Science, 1989. Medford, N.J.: Learned Information, 1990.
8. Wyer, James I. Reference Work. Chicago: American Library Association, 1930.
9. Lancaster, F. W.; Elzy, Cheryl; and Nourie, Alan. "The Diagnostic Evaluation of Reference Service in an Academic Library." In Evaluation of Public Services and Public Services Personnel, edited by Bryce Allen, pp. 43-57. Urbana-Champaign, 111.: Graduate School of Library and Information Science, 1991.
10. Bostick, Sharon L. "The Development and Validation of the Library Anxiety Scale." Research in Reference Effectiveness, pp. 1-7. RASD Occasional Papers, no. 16. Chicago: American Library Association, Reference and Adult Services Division, 1993.
11. Swope, Mary Jane, and Katzer, Jeffrey. "Why Don't They Ask Questions?" RQ 12 (Winter 1972): 161-66.
12. Kirby, Martha, and Miller, Naomi. "Medline Searching on BRS Colleague: Search Success of Untrained End Users in a Medical School and Hospital." National Online Meeting Proceedings. Medford, N.J.: Learned Information, 1995.
13. Hawley, George S. The Referral Process in Libraries: A Characterization and Exploration of Related Factors. Metuchen, N.J.: Scarecrow Press, 1987.