메뉴 건너뛰기




Volumn 16, Issue 4, 1997, Pages 375-392

An exploratory analysis of turnover culture in the hotel industry in Australia

Author keywords

Cluster analysis; Employee turnover; Hotel industry; Organisational culture

Indexed keywords


EID: 0031521255     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/s0278-4319(97)00031-5     Document Type: Article
Times cited : (54)

References (49)
  • 3
    • 0010858395 scopus 로고
    • A tool for tapping the organizational unconscious
    • Allen, R. F. and Dyer, F. J. (1980) A tool for tapping the organizational unconscious. Personnel Journal, 192-199.
    • (1980) Personnel Journal , pp. 192-199
    • Allen, R.F.1    Dyer, F.J.2
  • 4
    • 0002184833 scopus 로고
    • Firms, occupations, and the structure of labor markets: A conceptual analysis
    • Berg. Academy Press, New York
    • Althauser, R. P. and Kalleberg, A. L. (1981) Firms, occupations, and the structure of labor markets: a conceptual analysis. In Sociological Perspectives on Labor Markets, ed. I. Berg. Academy Press, New York.
    • (1981) Sociological Perspectives on Labor Markets, Ed. I
    • Althauser, R.P.1    Kalleberg, A.L.2
  • 5
    • 0002147108 scopus 로고
    • How an organization's rites reveal its culture
    • Spring
    • Beyer J. M. and Trice H. M. (1987) How an organization's rites reveal its culture. Organizational Dynamics, Spring, 5-24.
    • (1987) Organizational Dynamics , pp. 5-24
    • Beyer, J.M.1    Trice, H.M.2
  • 7
    • 84986729740 scopus 로고
    • The determinants of employee absenteeism: An empirical test of causal model
    • Brooke, P. P. and Price, J. L. (1989) The determinants of employee absenteeism: An empirical test of causal model. Journal of Occupational Psychology 62, 1-19.
    • (1989) Journal of Occupational Psychology , vol.62 , pp. 1-19
    • Brooke, P.P.1    Price, J.L.2
  • 10
    • 0001878819 scopus 로고
    • A paradigm for developing better measures of marketing constructs
    • February
    • Churchill, G. A. (1979) A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, February, 64-73.
    • (1979) Journal of Marketing Research , pp. 64-73
    • Churchill, G.A.1
  • 12
    • 84965855743 scopus 로고
    • Behavioural norms and expectations: A quantitative approach to the assessment of organizational culture
    • Cooke R. and Rousseau D. (1988) Behavioural norms and expectations: a quantitative approach to the assessment of organizational culture. Group and Organizational Studies 13, 245-273.
    • (1988) Group and Organizational Studies , vol.13 , pp. 245-273
    • Cooke, R.1    Rousseau, D.2
  • 13
    • 0002409749 scopus 로고
    • Employee turnover: A meta-analysis and review with implications for research
    • Cotton J. L. and Tuttle J. M. (1986) Employee turnover: a meta-analysis and review with implications for research. Academy of Management Review 11, 55-70.
    • (1986) Academy of Management Review , vol.11 , pp. 55-70
    • Cotton, J.L.1    Tuttle, J.M.2
  • 15
    • 0002327042 scopus 로고    scopus 로고
    • Enhancing productivity: Intervention strategies for employee turnover
    • ed. N. Johns, Cassell, London
    • Deery, M. A. and Iverson, R. D. (1996) Enhancing productivity: intervention strategies for employee turnover. In Productivity Management in Hospitality and Tourism, ed. N. Johns, pp. 68-95. Cassell, London.
    • (1996) Productivity Management in Hospitality and Tourism , pp. 68-95
    • Deery, M.A.1    Iverson, R.D.2
  • 17
    • 0004264166 scopus 로고
    • Organizational Design and Development, Bryn Mawr, PA
    • Glasser, R. (1983) The Corporate Culture Survey. Organizational Design and Development, Bryn Mawr, PA.
    • (1983) The Corporate Culture Survey
    • Glasser, R.1
  • 20
    • 0001467294 scopus 로고
    • The meanings of absence: New strategies for theory and research
    • eds B. M. Straw and L. L. Cummings. JAI Press, Greenwich, CT
    • Johns, G. and Nicholson, N. (1982) The meanings of absence: new strategies for theory and research. In Research in organizational behaviour, eds B. M. Straw and L. L. Cummings, Vol. 4, pp. 127-172. JAI Press, Greenwich, CT.
    • (1982) Research in Organizational Behaviour , vol.4 , pp. 127-172
    • Johns, G.1    Nicholson, N.2
  • 21
    • 0010912895 scopus 로고
    • Toward an understanding of labour turnover
    • Johnson K. (1981) Toward an understanding of labour turnover. Service Industries Review 1, 4-17.
    • (1981) Service Industries Review , vol.1 , pp. 4-17
    • Johnson, K.1
  • 22
    • 21144463396 scopus 로고
    • Does affective disposition moderate the relationship between job satisfaction and voluntary turnover?
    • Judge T. A. (1993) Does affective disposition moderate the relationship between job satisfaction and voluntary turnover? Journal of Applied Psychology 78, 395-401.
    • (1993) Journal of Applied Psychology , vol.78 , pp. 395-401
    • Judge, T.A.1
  • 25
    • 0010920741 scopus 로고
    • Newcomer socialisation: Orientated to facts or feelings?
    • Kennedy, D. J. and Berger, F. (1994) Newcomer socialisation: Orientated to facts or feelings? Cornell H.R.A. Quarterly 35(6), 58-71.
    • (1994) Cornell H.R.A. Quarterly , vol.35 , Issue.6 , pp. 58-71
    • Kennedy, D.J.1    Berger, F.2
  • 27
    • 33947270583 scopus 로고
    • The snowball effect: Turnover embedded in communication networks
    • Krackhardt D. and Porter L. (1986) The snowball effect: turnover embedded in communication networks. Journal of Applied Psychology 71, 51-55.
    • (1986) Journal of Applied Psychology , vol.71 , pp. 51-55
    • Krackhardt, D.1    Porter, L.2
  • 28
    • 0010858396 scopus 로고    scopus 로고
    • Hospitality head hunting
    • April
    • Manley, H. (1996) Hospitality head hunting, Australian Hotelier, April, 8-11.
    • (1996) Australian Hotelier , pp. 8-11
    • Manley, H.1
  • 29
    • 84973795192 scopus 로고
    • The effects of absence culture on individual absence
    • Martocchio J. J. (1994) The effects of absence culture on individual absence. Human Relations 47(3), 243-262.
    • (1994) Human Relations , vol.47 , Issue.3 , pp. 243-262
    • Martocchio, J.J.1
  • 31
    • 0001528466 scopus 로고
    • The absence culture and the psychological contract - Who's in control of absence?
    • Nicholson N. and Johns G. (1985) The absence culture and the psychological contract - who's in control of absence? Academy of Management Review 10, 397-407.
    • (1985) Academy of Management Review , vol.10 , pp. 397-407
    • Nicholson, N.1    Johns, G.2
  • 33
    • 0000250672 scopus 로고
    • People and organizational culture: A profile comparison approach to assessing person-fit
    • O'Reilly C. A., Chatman J. and Caldwell D. F. (1991) People and organizational culture: a profile comparison approach to assessing person-fit. Academy of Management Journal 34(3), 487-516.
    • (1991) Academy of Management Journal , vol.34 , Issue.3 , pp. 487-516
    • O'Reilly, C.A.1    Chatman, J.2    Caldwell, D.F.3
  • 34
    • 84968157997 scopus 로고
    • The paradox of 'corporate culture': Reconciling ourselves to socialization
    • Pascale R. (1985) The paradox of 'corporate culture': reconciling ourselves to socialization. California Management Review 27, 26-41.
    • (1985) California Management Review , vol.27 , pp. 26-41
    • Pascale, R.1
  • 37
    • 0015747494 scopus 로고
    • Organizational, work, and personal factors in employee turnover and absenteeism
    • Porter L. W. and Steers R. M. (1973) Organizational, work, and personal factors in employee turnover and absenteeism. Psychological Bulletin 80, 151-176.
    • (1973) Psychological Bulletin , vol.80 , pp. 151-176
    • Porter, L.W.1    Steers, R.M.2
  • 40
    • 0003089847 scopus 로고
    • The role of mobility in the development of skills for the hotel and catering industry
    • March
    • Riley, M. (1980) The role of mobility in the development of skills for the hotel and catering industry, Hospitality, March, 52-53.
    • (1980) Hospitality , pp. 52-53
    • Riley, M.1
  • 42
    • 0001097547 scopus 로고
    • Assessing organisational culture: The case for multiple methods
    • ed. B. Schneider. Jossey-Bass, San Francisco
    • Rousseau, D. M. (1990) Assessing organisational culture: the case for multiple methods. In Organizational Climate and Culture, ed. B. Schneider. Jossey-Bass, San Francisco.
    • (1990) Organizational Climate and Culture
    • Rousseau, D.M.1
  • 44
    • 11944251837 scopus 로고
    • Organizational culture
    • Schein E. H. (1990) Organizational culture. American Psychologist 45(2), 109-119.
    • (1990) American Psychologist , vol.45 , Issue.2 , pp. 109-119
    • Schein, E.H.1
  • 45
    • 0000472274 scopus 로고
    • Concepts of culture and organizational analysis
    • Smircich L. (1983) Concepts of culture and organizational analysis. Administrative Science Quarterly 28, 339-358.
    • (1983) Administrative Science Quarterly , vol.28 , pp. 339-358
    • Smircich, L.1
  • 46
    • 0000099268 scopus 로고
    • A review and meta-analysis of research on the relationship between behavioural intentions and employee turnover
    • Steele R. P. and Ovalle N. K. (1984) A review and meta-analysis of research on the relationship between behavioural intentions and employee turnover. Journal of Applied Psychology 69, 673-686.
    • (1984) Journal of Applied Psychology , vol.69 , pp. 673-686
    • Steele, R.P.1    Ovalle, N.K.2
  • 47
    • 0000189486 scopus 로고
    • Antecedents and consequences of satisfaction and commitment in turnover models: A re-analysis using latent variable structural equation methods
    • Williams L. R. and Hazer J. T. (1986) Antecedents and consequences of satisfaction and commitment in turnover models: a re-analysis using latent variable structural equation methods. Journal of Applied Psychology 71, 329-336.
    • (1986) Journal of Applied Psychology , vol.71 , pp. 329-336
    • Williams, L.R.1    Hazer, J.T.2
  • 49
    • 0002204645 scopus 로고
    • Analysis of job stress profile in the hotel industry
    • Zohar D. (1994) Analysis of job stress profile in the hotel industry. International Journal of Hospitality Management 13(3), 219-231.
    • (1994) International Journal of Hospitality Management , vol.13 , Issue.3 , pp. 219-231
    • Zohar, D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.