Developing International Management Communication Competence

Journal of Business and Technical Communication

Volumn 11, Issue 3, 1997, Pages 281-296

  Chapel, William B ^a,b  

^a MICHIGAN TECHNOLOGICAL UNIVERSITY   (United States)

^b UNIVERSITY OF MICHIGAN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0031493173     PISSN: 10506519     EISSN: None     Source Type: Journal    
DOI: 10.1177/1050651997011003003     Document Type: Article

References (43)

1. Banks, Stephen P., Gao Ge, and Joyce Baker. "Intercultural Encounters and Miscommunication." "Miscommunication" and Problematic Talk. Ed. Nikolas Coupland, Howard Giles, and John M. Wiemann. Newbury Park, CA: Sage, 1991. 103-20.
2. Bastien, David T. "Change in Organizational Culture: The Use of Linguistic Methods in a Corporate Acquisition." Management Communication Quarterly 5 (1992): 403-42.
3. Beamer, Linda L. "Toasts: Rhetoric and Ritual in Business Negotiation in Confucian Cultures." Annual Convention of the Association for Business Communication. New Orleans, 6 Nov. 1992.
4. Berger, Charles R. "Social Power and Interpersonal Communication." Handbook of Interpersonal Communication. Ed. Mark L. Knapp and Gerald R. Miller. Beverly Hills, CA: Sage, 1985. 439-99.
5. Birdwhistell, Ray L. Kinesics and Context: Essays on Body Motion Communication. Philadelphia: University of Pennsylvania Press, 1970.
6. Bodenhausen, Glenn V. "Stereotypic Biases in Social Decision Making and Memory: Testing Process Models of Stereotype Use." Journal of Personality and Social Psychology 55 (1988): 726-37.
7. Brewer, Marilynn B., and Roderick M. Kramer. "The Psychology of Intergroup Attitudes and Behavior." Annual Review of Psychology 36 (1985): 219-43.
8. Burgoon, Judee K. "Nonverbal Signals." Handbook of Interpersonal Communication. Ed. Mark L. Knapp and Gerald R. Miller. Beverly Hills, CA: Sage, 1985. 344-90.
9. Chapel, William B. "Integrating Verbal and Nonverbal Messages for International Business Communication Competence." Midwest Conference of the Association for Business Communication. Milwaukee, 15 Apr. 1994.
10. _. "The Intercultural Dimension of Discourse Comprehension for International Business Communication." Annual Convention of the Association for Business Communication. New Orleans, 6 Nov. 1992.
11. Cronshaw, Steven F., and Robert G. Lord. "Effects of Categorization, Attribution, and Encoding Processes on Leadership Perceptions." Journal of Applied Psychology 72 (1987): 97-106.
12. Cushman, Donald P., and Sarah Sanderson King. "Communication in Multinational Organizations in the United States and Western Europe." Communicating in Multinational Organizations. Ed. Richard L. Wiseman and Robert Shuter. Thousand Oaks, CA: Sage, 1994. 94-114.
13. Dijk van, Teun A., and Walter Kintsch. Strategies of Discourse Comprehension. Orlando, FL: Academic Press, 1983.
14. Fasold, Ralph. The Sociolinguistics of Language. Cambridge, MA: Basil Blackwell, 1990.
15. _. The Sociolinguistics of Society. Cambridge, MA: Blackwell, 1984.
16. Ferraro, Gary P. The Cultural Dimension of International Business. Englewood Cliffs, NJ: Prentice Hall, 1990.
17. Frank, Jane. "Miscommunication across Cultures: The Case of Marketing in Indian English." World Englishes 7 (1988): 25-36.
18. Giles, Howard, et al. "Speech Accommodation Theory: The First Decade and Beyond." Communication Yearbook. Vol. 10. Ed. Margaret L. McLaughlin. Newbury Park, CA: Sage, 1987. 13-48.
19. Gumperz, John J. Discourse Strategies. Cambridge, UK.: Cambridge University Press, 1982.
20. Hailey, John. "The Expatriate Myth: Cross-Cultural Perceptions of Expatriate Managers." The International Executive 38 (1996): 1-17.
21. Hall, Edward T. Beyond Culture. New York: Doubleday, 1976.
22. Hamilton, David L. "Illusory Correlation as a Basis for Stereotyping." Cognitive Processing in Stereotyping and Intergroup Behavior. Ed. David L. Hamilton. Hillside, NJ: Lawrence Erlbaum, 1981. 115-44.
23. Hamilton, David L., Patricia M. Dugan, and Tina K.Trolier. "The Formation of Stereotypic Beliefs: Further Evidence for Distinctiveness-Based Illusory Correlations." Journal of Personality and Social Psychology 48 (1985): 5-17.
24. Hamilton, David L., and Terrence L. Rose. "Illusory Correlation and the Maintenance of Stereotypic Beliefs." Journal of Personality and Social Psychology 39 (1980): 832-45.
25. Hannon, Kerry. "The Fast Track Now Leads Overseas: Global Companies Now Want Top Managers Who've Been Around." U.S. News & World Report 31 Oct. 1994: 94-98.
26. Harris, Philip R., and Robert T. Moran. Managing Cultural Differences: High-Performance Strategies for Today's Global Manager. Houston: Gulf, 1987.
27. Holland, John H., et al. Induction: Processes of Inference, Learning, and Discovery. Cambridge, MA: MIT Press, 1986.
28. Krueger, Joachim, and Myron Rothbart. "Use of Categorical and Individuating Information in Making Inferences about Personality." Journal of Personality and Social Psychology 55 (1988): 187-95.
29. Labov, William. Language in the Inner City. Philadelphia: University of Pennsylvania Press, 1972.
30. Lévi-Strauss, Claude. The Savage Mind. Chicago: University of Chicago Press, 1962.
31. Markus, Hazel Rose, and Shinobu Kitayama. "Culture and the Self: Implications for Cognition, Emotion, and Motivation." Psychological Review 98 (1991): 224-53.
32. Ochs, Elinor. "Transcription as Theory." Developmental Pragmatics. Ed. Elinor Ochs. Orlando, FL: Academic Press, 1979. 341-55.
33. Ronen, Simca. Comparative and Multinational Management. New York: John Wiley, 1986.
34. Schaller, Mark, and Anne Maass. "Illusory Correlation and Social Categorization: Toward an Integration of Motivational and Cognitive Factors in Stereotype Formation." Journal of Personality and Social Psychology 56 (1989): 709-21.
35. Scherer, Klaus R, and Harold G. Wallbott. "Analysis of Nonverbal Behavior." Handbook of Discourse Analysis. Ed. Teun A. van Dijk. Vol. 2. London: Academic Press, 1985. 199-230.
36. Seville-Troika, Muriel. The Ethnography of Communication: An Introduction. 2nd ed. Oxford: Basil Blackwell, 1982.
37. Sweeting, George. More than 2,000 Great Quotes & Illustrations. Waco, TX: Word, 1985.
38. Tannen, Deborah. Conversational Style: Analyzing Talk among Friends. Norwood, NJ: Ablex, 1984.
39. _. "Cross-Cultural Communication." Handbook of Discourse Analysis. Ed. Teun A. van Dijk. London: Academic Press, 1985. 203-15.
40. Triandis, Harry C. "The Self and Social Behavior in Differing Cultural Contexts." Psychological Review 96 (1989): 506-20.
41. Tung, Rosalie L. "Corporate Executives and Their Families in China: The Need for Cross-Cultural Understanding in Business." The Colombia Journal of World Business 21 (1986): 21-25.
42. Victor, David A. International Business Communication. New York: HarperCollins, 1992.
43. Weber, Renée, and Jennifer Crocker. "Cognitive Processes in the Revision of Stereotypic Beliefs." Journal of Personality and Social Psychology 45 (1983): 961-77.