Revising Safety Instructions with Focus Groups

Journal of Business and Technical Communication

Volumn 11, Issue 4, 1997, Pages 451-468

  Elling, Rien ^a  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0031492916     PISSN: 10506519     EISSN: None     Source Type: Journal    
DOI: 10.1177/1050651997011004005     Document Type: Article

References (15)

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2. Albrecht, Terrance L., et al. "Understanding Communication Processes in Focus Groups." Successful Focus Groups. Advancing the State of the Art. Ed. David L. Morgan. Newbury Park, CA: Sage, 1993. 51-64.
3. Basiskennis Veiligheid [Basic Safety Knowledge]. Internal publication DSM Special Products. Geleen, Neth., 1996.
4. Dumas, Joseph S., and Janice C. Redish. A Practical Guide to Usability Testing. Norwood, NJ: Ablex, 1993.
5. Greenbaum, Thomas L. The Practical Handbook and Guide to Focus Group Research. Lexington, MA: Lexington Books, 1988.
6. Hoeken, Hans. The Design of Persuasive Texts: Effects of Content, Structure, and Style on Attitude Formation. Diss. Tilburg University, Neth., 1995.
7. Jong, Menno de, and Peter Jan Schellens. "Interviews of groepsgesprekken? Een vergelijkend onderzoek naar twee varianten van de plus-en-minmethode" [Interviews or Focus Groups? A Comparative Study into Two Variants of the Plus-Minus Method]. Taalbeheersing 18 (1996): 339-50.
8. _. "Reader-Focused Text Evaluation: An Overview of Goals and Methods." JBTC 11 (1997): 402-432.
9. Linstone, Harold A., and Murray Turoff, eds. The Delphi Method: Techniques and Applications. Reading, MA: Addison-Wesley, 1975.
10. Lundgren, Regina E. Risk Communication. A Handbook for Communicating Environmental, Safety and Health Risks. Columbus, OH: Battelle, 1994.
11. Morgan, David L., ed. Successful Focus Groups. Advancing the State of the Art. Newbury Park, CA: Sage, 1993.
12. Morgan, David L., and Richard A. Krueger. "When to Use Focus Groups and Why." Successful Focus Groups. Advancing the State of the Art. Ed. David L. Morgan. Newbury Park, CA: Sage, 1993. 3-20.
13. National Research Council. Improving Risk Communication. Washington, DC: National Academy Press, 1989.
14. Ringseis, E. L., and J. K. Caird. "The Comprehensibility and Legibility of Twenty Pharmaceutical Warning Pictograms." Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting in San Diego, CA, 9-13 Oct. 1995. Santa Monica, CA: Human Factors and Ergonomics Society, 1995. 974-78.
15. Schriver, Karen A. "Evaluating Text Quality: The Continuum from Text-Focused to Reader-Focused Methods." IEEE Transactions on Professional Communication 32 (1989): 238-55.