Coping and Social Support among Emergency Dispatchers: Hurricane Andrew

Journal of Social Behavior and Personality

Volumn 12, Issue 1, 1997, Pages 201-216

  Jenkins, Sharon Rae ^a  

^a UNIVERSITY OF NORTH TEXAS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0031482055     PISSN: 08861641     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (35)

1. Aneshensel, C.S., (1992). Social stress: Theory and research. Annual Review of Sociology, 18, 15-38.
2. Berkman, L.F., & Syme, S.L. (1979). Social networks, host resistance, and mortality: A nine-year follow-up of Alameda County residents. American Journal of Epidemiology, 109, 186-204.
3. Bisson, J.I., & Deahl, M.P. (1994). Psychological debriefing and prevention of posttraumatic stress: More research is needed. British Journal of Psychiatry, 165, 717-720.
4. Creamer, M., Burgess, P., & Pattison, P. (1990). Cognitive processing in posttrauma reactions: Some preliminary findings. Psychological Medicine, 20, 597-604.
5. Creamer, M., Burgess, P. & Pattison P. (1992). Reaction to trauma: A cognitive processing model. Journal of Abnormal Psychology, 101, 452-459.
6. David, D., Mellman, T.A., Mendoza, L.M., Kulick-Bell, R., Ironson, G., & Schneiderman, N. (1996). Psychiatric morbidity following Hurricane Andrew. Journal of Traumatic Stress, 9, 607-612.
7. Derogatis, L.R. (1992). The Symptom Check List-90-Revised: Administration, scoring, and procedures manual - II (2nd ed.). Towson, MD: Clinical Psychometric Research.
8. Doerner, W.G. (1987). Police dispatcher stress. Journal of Police Science and Administration, 15, 257-261.
9. Folkman, S. (1984). Personal control and stress and coping processes: A theoretical analysis. Journal of Personality and Social Psychology, 46(4), 839-852.
10. Folkman, S., Lazarus, R.S., Dunkel-Schetter, C., DeLongis, A., & Gruen, R.J. (1986). Dynamics of a stressful encounter: Cognitive appraisal, coping, and encounter outcomes. Journal of Personality and Social Psychology, 50, 992-1003.
11. Gibbs, M.S. (1989). Factors in the victim that mediate between disaster and psychopathology: A review. Journal of Traumatic Stress, 2, 489-514.
12. Gibbs, M.S., Drummond, J., & Lachenmeyer, J.R. (1993). Effects of disasters on emergency workers: A review, with implications for training and postdisaster interventions. In R. Allen (Ed.), Handbook of Post Disaster Interventions. [Special Issue] Journal of Social Behavior and Personality, 8, 189-212.
13. Gibbs, M., Lachenmeyer, J.R., Broska, A., & Deucher, R. (1996). Effects of the AVIANCA aircrash on disaster workers. International Journal of Mass Emergencies and Disasters, 14, 23-32.
14. Green, B.L. (1991). Evaluating the effects of disasters. Psychological Assessment, 3, 538-546.
15. Horowitz, M.J. (1987). Stress response syndromes. Jason Aronson, New York.
16. Horowitz, M., Wilner, N., & Alvarez, W. (1979). Impact of Event Scale: a measure of subjective stress. Psychosomatic Medicine, 41, 209-218.
17. Jenkins, S.R. (1994). Coping and social support over time among firefighters. Presented to the American Psychological Association annual meeting, Los Angeles, CA.
18. Jenkins, S.R. (1996). Social support and debriefing efficacy among emergency medical workers after a mass shooting incident. Journal of Social Behavior and Personality, 11, 477-492.
19. Jenkins, S.R. (in press). Emergency workers' responses to death. Omega.
20. Kenardy, J.A., Webster, R.A., Lewin, T.J., Carr, V.J., Hazell, P.L., & Carter, G.L. (1996). Stress debriefing and patterns of recovery following a natural disaster. Journal of Traumatic Stress, 9, 37-49.
21. Ksionzky, S., & Mehrabian, A. (1986). Temperament characteristics of successful police dispatchers: Work settings requiring continuous rapid judgements and responses to complex information. Journal of Police Science and Administration, 14, 45-48.
22. Lazarus, R.S., & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer.
23. McCammon, S., & Schmuckler, E. (1993, October). A descriptive study of stress-related symptoms of public safety dispatchers. Presented at the International Society for Traumatic Stress Studies, San Antonio, TX.
24. Mitchell, J. (1983a). Stress: The history, status and future of critical incident stress debriefings. Journal of Emergency Medical Services, 13, 47-51.
25. Mitchell, J. (1983b). Stress: Development and functions of acritical incident stress debriefing team. Journal of Emergency Medical Services, 13, 43-46.
26. Mitchell, J.T. (1996, November). Critical Incident Stress Management: Current status and future directions. Presented at the 12th annual meeting of the International Society for Traumatic Stress Studies, San Francisco, CA.
27. Norris, F.H., & Uhl, G.A. (1993). Chronic stress as a mediator of acute stress: The case of Hurricane Hugo. Journal of Applied Social Psychology, 23, 1263-1284.
28. Raphael, B. (1986). Victims and helpers. In B. Raphael (Ed.), When disaster strikes: How individuals and communities cope with catastrophe. New York: Basic Books.
29. Rubonis, A.V., & Bickman, L. (1991). Psychological impairment in the wake of disaster: The disaster-psychopathology relationship. Psychological Bulletin, 109, 384-399.
30. Shepherd, M., & Hodgkinson, P.E. (1990). The hidden victims of disaster: Helper stress. Stress Medicine, 6, 29-35.
31. Steinglass, P., & Gerrity, E. (1990). Natural disasters and posttraumatic stress disorder: Short-term versus long-term recovery in two disaster-affected communities. Journal of Applied Social Psychology, 20, 1746-1765.
32. Taylor, A.J.W. & Frazer, A.C. (1981). Psychological sequelae of Operation Overdue following the DC10 aircrash in Antarctica. Victoria University of Wellington Publications in Psychology, No. 27. Wellington, NZ: Victoria University. Cited in Shepherd, M., & Hodgkinson, P.E. (1990). The hidden victims of disaster: Helper stress. Stress Medicine, 6, 29-35.
33. Taylor, A.J.W. & Frazer, A.C. (1981). Psychological sequelae of Operation Overdue following the DC10 aircrash in Antarctica. Victoria University of Wellington Publications in Psychology, No. 27. Wellington, NZ: Victoria University. Cited in Shepherd, M., & Hodgkinson, P.E. (1990). The hidden victims of disaster: Helper stress. Stress Medicine, 6, 29-35.
34. Thoits, P.A. (1991). Patterns in coping with controllable and uncontrollable events. In E.M. Cummings, A.L. Greene, & K.H. Karraker (Eds.), Life-span developmental psychology: Perspectives on stress and coping. Hillsdale, NJ: Lawrence Erlbaum.
35. Weaver, W.C., Jr. (1987). Stress and the EMS dispatcher. Emergency Medical Services, 16, 18-26.