Organizational relations analysis and information systems design: A proposal and an application

Failure and Lessons Learned in Information Technology Management

Volumn 1, Issue 2, 1997, Pages 99-111

  Migliarese, Piero ^a,b,c   Ferioli, Claudio ^b  

^a UNIVERSITY OF CALABRIA   (Italy)

^b POLITECNICO DI MILANO   (Italy)

^c ISIS L Da Vinci   (Italy)

Author keywords

Decision support systems; Information systems design; Organizational impact

Indexed keywords

DECISION MAKING; DECISION SUPPORT SYSTEMS; DESIGN; PERFORMANCE; SYSTEMS ANALYSIS;

ORGANIZATIONAL IMPACTS;

INFORMATION RETRIEVAL SYSTEMS;

EID: 0031361264     PISSN: 1088128X     EISSN: None     Source Type: Journal    
DOI: 10.3727/108812897792458344     Document Type: Article

References (79)

1. Alter, S. L. (1990). Decision support systems: Current practice and continuing challenges. Reading, MA: Addison-Wesley.
2. Argyris, C. (1982). Reasonong, learning and action. San Francisco: Jossey-Bass.
3. Baker, W. E. (1992). The network organization in theory and practice. In N. Nohria & R. G. Eccles (Eds.), Networks and organizations. Cambridge: Harvard Business School Press.
4. Bariff, M. L., & Galbraith, J. R. (1978). Intraorganisational power considerations for designing information systems. Accounting, Organizations and Society, 3, 25-27.
5. Beckhard, R. (1969). Organization development: Strategies and models. Reading, MA: Addison-Wesley.
6. Briefs, E. H., Ciborra, C., & Schneider, L. (Eds.). (1984). System design for, with and by the users. Amsterdam: North Holland.
7. Cherns, A. B. (1980, September). Speculations on social effects of new microelectronics technology. PC/Computing, 21.
8. Ciborra, C. (1993). Teams, markets and systems. Cambridge: Cambridge University Press.
9. Ciborra, C., Migliarese, P., & Romano P. (1984). A methodological inquiry of organizational noise in socio-technical systems. Human Relations, 37(8), 565-88.
10. Davenport, T. H. (1993). Process innovation. Boston: Harvard Business School Press.
11. Davies, W. S. (1992). Operating systems, a systematic view. New York: Benjamin Cummings.
12. DeMarco, T. (1979). Structured analysis and system specification. New York: Yourdon Press.
13. De Sanctis, G., Dickson, G. W., Jackson, B. M., & Poole, S. M. (1991). Using computing in the face-to-face meeting: Some initial observations from the Texaco-Minnesota project. 51st meeting of the Academy of Management, Miami.
14. DeSanctis, G., Snyder, J. R., & Poole, M. S. (1994). The meaning of the interface. Decision Support Systems, 11, 319-335.
15. Donati, P. P. (1991). Teoria relazionale della società. Milano: Franco Angeli.
16. Donovan, J. J. (1988, September-October). Beyond chief information officer to network managers. Harvard Business Review.
17. Ehrlich, S. F. (1987). Strategies for encouraging successful adoption of office communication systems. ACM Transactions on Office Information Systems, 5, 340-357.
18. Ferioli, C., & Migliarese, P. (1994). The role of IT and GDSS in internal network organizations. In B. Mayon-White, S. Ayestaràn, & P. Humphreys (Eds.), Proceedings of IFIP WG 8.3 Working Conference Decision Support in Organisational Transformation. San Sebastian.
19. Ferioli, C., & Migliarese, P. (1995). Opportunities and drawbacks of information technology in the emerging forms of organization. In G. Doukidis, R. Galliers, T. Jelassi, H. Krcmar, & F. Land (Eds.), Proceedings of the Third European Conference on Information Systems. Athens.
20. Ferioli, C., & Migliarese, P. (1996a). A DSS design method based on organizational change. In P. Humphreys, L. Bannon, A. McCosh, P. Migliarese, & J. C. Pommerol (Eds.), Implementing systems for supporting management decisions. London: Chapman and Hall.
21. Ferioli, C., & Migliarese, P. (1996b). Supporting organizational relations through information technology in innovative organizational forms. European Journal of Information Systems, 3(5).
22. French, W. L., & Bell, C. H., Jr. (1978). Organizational development: Behavioral science interventions for organization improvement. Englewood Cliffs, NJ: Prenctice-Hall.
23. Gabarro, J. J. (1990). The development of working relationships. In J. Galegher, R. E. Kraut, & C. Egido (Eds.), Intellectual teamwork. Hillsdale, NJ: Lawrence Erlbaum Associates.
24. Galbraith, J. R. (1977). Organization design. Reading, MA: Addison-Wesley.
25. Gallupe, R. B., Bastianutti, L. M., & Cooper, W. H. (1991). Unblocking brainstorms. Journal of Applied Psychology, 76.
26. Gardner, A. L., Paul, R., & Patel, N. V. (1995). Moving beyond the fixed point theorem with tailorable information systems. In G. Doukidis, R. Galliers, T. Jelassi, H. Krcmar, & F. Land (Eds.), Proceedings of the Third European Conference on Information Systems. Athens.
27. Granovetter, M. (1992). Problems of explanation in economic sociology. In N. Nohria & R. G. Eccles (Eds.), Networks and organizations. Cambridge: Harvard Business School Press.
28. Grover, V., Lederer, A. L., & Sabherwal, R. (1988). Recognising the politics of MIS. Information and Management, 14(3), 145-156.
29. Grudin, J. (1989). Why groupware applications fail: Problems in design and evaluation. Office: Technology and People, 4(3), 245-264.
30. Heiner, R. (1983). The origin of predictable behavior. American Economic Review, 73, 560-595.
31. Hewitt, C., & De Jong, P. (1984). Open systems. In M. L. Brodie, J. Mylopulos, & J. W. Schmidt (Eds.), On conceptual modeling. New York: Springer.
32. Hirschheim, R., & Klein, H. K. (1989). Four paradigms of information systems development. Communications of the ACM, 32(10), 1199-1216.
33. Hammer, M., & Champy, J. (1990, July-August). Reengineering work: Don't automate, obliterate. Harvard Business Review.
34. Humphreys, P., Bannon, L., McCosh, A., Migliarese, P., & Pommerol, J. C. (1996). Implementing systems for supporting management decisions. London: Chapman and Hall.
35. Ives, B., & Olson, M. H. (1984). User involvment and MIS succes: A review of research. Management Science, 30(5), 586-603.
36. Keen, P. G. W. (1980). Adaptive design for decision support systems. Data Base, 12(1-2), 15-25.
37. Keen, P. G. W. (1981). Information systems and organizational change. Communications of the ACM, 24, 24-33.
38. Keen, P. G. W., & Scott-Morton, M. S. (1978). Decision support systems: An organizational perspective. Reading, MA: Addison-Wesley.
39. Land, F. (1995). The new alchemist: Or how to transmute base organizations into corporations of gleaming gold. In G. Doukidis, R. Galliers, T. Jelassi, H. Krcmar, & F. Land (Eds.), Proceedings of the Third European Conference on Information Systems. Athens.
40. Leavitt, H. (1964). New perspective in organization research. New York: John Wiley.
41. Lee, R. M., McCosh, A. M., & Migliarese, P. (Eds.). (1988). Organizational decision support systems. Amsterdam: North-Holland.
42. Madsen, M. (1989). Breakthrough by breakdown. In H. Klein & K. Kumar (Eds.), Information systems development for human progress in organizations. Amsterdam: North-Holland.
43. Malone, T. W., Yates, J., & Benjamin, R. I. (1987). Electronic markets and electronic hierarchies. Communications of ACM, 30(6).
44. March, J. (1991). How decisions happen in Organizations. Human-Computer Interaction.
45. Markus, M. L. (1983). Power, politics and MIS implementation. Communications of the ACM, 26(6), 430-444.
46. McMenamin, S., & Palmer, J. (1984). Essential systems analysis. New York: Yourdon Press.
47. Migliarese, P. (1992). Sistemi di supporto per i processi decisionali. In R. Filippini, G. Pagliarani, & G. Petroni (Eds.), Progettare e gestire l'impresa innovativa. Milano: ETAS Libri.
48. Migliarese, P., & Ferioli, C. (1995). Strumenti organizzativi ed informatici di collaborazione nell'impresa innovativa. In Proceedings of the workshop AiIG: Organizzazione, risorse umane e processi innovativi nello sviluppo del sistema delle imprese, Torino, Italy.
49. Migliarese, P., & Paolucci, E. (1995). Improved communications and collaborations among tasks induced by Groupware. Decision Support System Journal, 14, 237-250.
50. Mumford, E. (1979). Computer systems in work design: The ETHICS method. Associated Business Press.
51. Mumford, E. (1991). Decision making and the organisational environment: Today's problems and tomorrow's needs. In H. G. Sol & J. Vecsenji (Eds.), Environment for supporting decision processes. Amsterdam: North-Holland.
52. Newman, M., & Noble, F. (1990). User involvment as an interaction process: A Case study. Information Systems Research, 1, 89-113.
53. Nohria, N., & Eccles, R. G. (Eds.). (1982). Networks and organizations. Cambridge: Harvard Business School Press.
54. Norman, D. A. (1983). Some observations on mental models. In D. Centner & A. L. Stevens (Eds.), Mental models. Hillsdale, NJ: Lawrence Erlbaum.
55. Ouchi, W. G. (1980). Markets, bureaucracies, and clans. Administrative Science Quarterly, 25.
56. Perrow, C. (1967, April). A framework for the comparative analysis of organizations. American Sociological Review.
57. Pfeffer, J. (1981). Power in organizations. Cambridge, MA: Ballinger.
58. Phillips, L. (1992). Gaining corporate commitment to change. In C. Holtman (Ed.), Executive information systems and decision support. London: Chapman & Hall.
59. Piaget, J. (1974). Understanding causality. New York: Norton.
60. Polany, M. (1966). The tacit dimension. Garden City, NY: Doubleday.
61. Poole, M. S., & DeSanctis G., (1990). Understanding the use of group decision support systems: The theory of adaptive structuration. In J. Fulk & C. Steinfield (Eds.), Organizations and communication technology. Newbury Park, CA: Sage.
62. Poole, M. S., & DeSanctis, G. (1992). Microlevel structuraction in computer supported group decision making, Human Communication Research, 19.
63. Reynolds, G. W. (1988). Information systems for managers St Paul, MN: West.
64. Rockard, J. F. (1979). Chief executives define their own data needs. Harvard Business Review, 57(2), 81-93.
65. Rockard, J. F., & DeLong, D. W. (1988). Executive support systems. Homewood, IL: Dow-Jones-Irwin.
66. Rosenberg, N. (1982). Inside the black box: Technology and economics. Cambridge: Cambridge University Press.
67. Rowe, C. J. (1985). Identifying causes of failure: A case study in computerized stock control. Behaviour and Information Technology, 4, 63-72.
68. Scarbrough, H., & Corbett, J. M. (1992). Technology and organisation. Power, meaning and design. London: Routledge.
69. Schein, E. H. (1985). Organization culture and leadership. San Francisco: Jossey-Bass.
70. Seiler, J. A. (1967). System analysis in organizational behavior. Homewood, IL: Irwin-Dorsey.
71. Simon, H. A. (1976). Administrative behavior. New York: The Free Press.
72. Simon, H. A. (1977). The new science of management decision. Englewood Cliffs, NJ: Prentice-Hall.
73. Sternberg, R. J., & Wagner, R. K. (Eds.). (1986). Practical intelligence. Cambridge: Cambridge University Press.
74. Tichy, H. M. (1984). Agents of planned social change: Congruence of values, cognitions and actions. Administrative Science Quarterly, June.
75. Weick, K. E. (1979). The social psychology of organizing. New York: Random House.
76. Whitaker, R. (1994). GDSS' formative fundaments: An interpretive analysis. CSCW: An International Journal, 2(4), 241-262.
77. Williamson, O. E. (1975). Markets and hierarchies: Analysis and antitrust implications. New York: Free Press.
78. Williamson, O. E. (1979). Transaction-cost economics: The governance of contractual relations. Journal of Law and Economics, 22.
79. Woodward, J. (1969). Industrial organization. Theory and practice. New York: Oxford University Press.