An employee reward and recognition process

TQM Magazine

Volumn 9, Issue 5, 1997, Pages 328-335

  London, Calvin ^a   Higgot, Kim ^b  

^a Operations Delta West Pty Ld   (Australia)

^b Delta West Pty Ltd   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

DECISION MAKING; INDUSTRIAL MANAGEMENT; MOTIVATION; STANDARDS; STRATEGIC PLANNING; TOTAL QUALITY MANAGEMENT; PERSONNEL;

EMPLOYEE REWARDS; INCENTIVE SCHEMES; CONTINUOUS IMPROVEMENTS; EMPLOYEE REWARD AND RECOGNITION PROCESS;

PERSONNEL; TOTAL QUALITY MANAGEMENT;

EID: 0031347517     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789710178587     Document Type: Article

References (5)

1. Deming, W.E. (1986), Out of the Crisis, MIT Centre for Advanced Engineering Study, Cambridge, MA.
2. Knouse, S. B. (1995), The Reward and Recognition Process in Total Quality Management, ASQC Quality Press, Milwaukee, WI.
3. Pelletier, B.P. and Rahim, M.A. (1993), "Total quality management and drawbacks of incentive systems", Industrial Management, Vol. 35, pp. 4-6.
4. Scholtes, P. R. (1995), "Do reward and recognition systems work?", Quality Magazine, December, pp. 27-9.
5. Sweatman, J. (1996), "Reward your people and reap the returns", Other Side Up - Business Ideas from a New Perspective, May, pp. 1-2.