Quality as a source of empowerment

TQM Magazine

Volumn 9, Issue 5, 1997, Pages 357-363

  Kondo, Yoshio ^a  

^a KYOTO UNIVERSITY   (Japan)

Author keywords

[No Author keywords available]

Indexed keywords

COSTS; CUSTOMER SATISFACTION; EMPOWERMENT OF PERSONNEL; MANAGERS; MARKETING; MOTIVATION; PRODUCT DEVELOPMENT; PRODUCTIVITY; COST EFFECTIVENESS; PERSONNEL; QUALITY ASSURANCE; QUALITY CONTROL;

HUMAN HISTORY; MANUFACTURERS; PRODUCTS; SHAREHOLDERS; BUSINESS MANAGEMENT PERSPECTIVE; EMPLOYEES' EMPOWERMENT;

QUALITY CONTROL; TOTAL QUALITY MANAGEMENT;

EID: 0031346646     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789710178640     Document Type: Article

References (6)

1. Deming, W.E. (1980), " Some obstacles to improvement in quality and efficiency", Erfaringer fra Kvalitetsstyring i Japan, Danish Society for Quality Control, p. 87.
2. Feigenbaum, A.V. (1990), "Total quality-an international imperative", Keynote address at 44th Annual Quality Congress of ASQC, San Francisco, CA.
3. Kondo, Y. (1977), "Creativity in daily work", 1977 ASQC Technical Conference Transactions, Philadelphia, PA, p. 430.
4. Kondo, Y. (1988), "Quality through the millenia", Quality Progress, Vol. 21 No. 12, p. 83.
5. Kondo, Y. (1996), " Are creative ability and work standardization in contradictory relationship?", Training for Quality, Vol. 4 No. 3, p. 35.
6. Okusa, F. (1985), " TQC for what purpose?" Hinshitsu Kann, Vol. 36 No. I, p. 66.