Human-computer interaction - Whence and whither?

Journal of the American Society for Information Science

Volumn 48, Issue 11, 1997, Pages 970-986

  Shackel, Brian ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

HISTORY; HUMAN ENGINEERING; TECHNOLOGICAL FORECASTING;

FORMATIVE INFLUENCES;

HUMAN COMPUTER INTERACTION;

EID: 0031274327     PISSN: 00028231     EISSN: None     Source Type: Journal    
DOI: 10.1002/(SICI)1097-4571(199711)48:11<970::AID-ASI2>3.0.CO;2-Z     Document Type: Article

References (143)

1. Alvey (1982). A programme for advanced information technology: The report of the Alvey Committee. London: HMSO.
2. Baecker, R. M., Grudin, J., Buxton, W. A. S., & Greenberg, S. (1995). Readings in human-computer interaction: Toward the year 2000. San Francisco: Morgan Kaufman.
3. Barmack, J. E., & Sinaiko, H. W. (1966). Human factors in computer-generated graphic displays. Arlington, VA: Institute for Defense Analyses: Study 234, AD 636170.
4. Beishon, J., & Peters, G. (Eds.). (1976). Systems behaviour. London: Harper & Row (for the Open University).
5. Bennett, J. L. (1979). The commercial impact of usability in interactive systems. In B. Shackel (Ed.), Man-computer communication, Infotech State-of-the-Art, Vol. 2. Maidenhead, UK: Pergamon-Infotech.
6. Bennett, J. L. (1984). Managing to meet usability requirements: Establishing and meeting software development goals. In J. L. Bennett, D. Case, J. Sandelin, & M. Smith (Eds.), Visual display terminals: Usability issues and health concerns (pp. 161-184). Englewood Cliffs, NJ: Prentice-Hall.
7. Bennett, J. L., Case, D., Sandelin, J., & Smith, M. (Eds.). (1984). Visual display terminals: Usability issues and health concerns. Englewood Cliffs, NJ: Prentice-Hall.
8. Berners-Lee, T., Cailliau, R., Luotonen, A., Nielsen, H. F., & Secret, A. (1994). The World Wide Web. Communications of the ACM, 37(8), 76-82 (also in Baecker et al., 1995, pp. 907-912).
9. BEV (1995). (The Blacksburg Electronic Village) http://www.bev.net/ index.html
10. BioMOO (1995). http: //bioinformatics.weizmann.ac.il:70/ls/biomoo
11. Bradley, G. E., & Hendrick, H. W. (Eds.). (1994). Human factors in organisational design and management IV. Amsterdam: Elsevier.
12. Brown, O., Jr., & Hendrick, H. W. (Eds.). (1986). Human factors in organisational design and management II. Amsterdam: Elsevier.
13. Burch, J. L. (1984). Computers: The non-technological (human) factors. Lawrence, KS: The Report Store.
14. Bush, V. (1945). As we may think. The Atlantic Monthly, 176, 101-108.
15. Cakir, A., Hart, D. J., & Stewart, T. F. M. (1980). Visual display terminals. Chichester, UK: Wiley.
16. Campbell, R. M., & Stern, B. (1987). ADONIS - A new approach to document delivery. Microcomputers for Information Management, 4(2), 87-107.
17. Card, S. K., Moran, T. P., & Newell, A. (1983). The psychology of human-computer interaction. Hillsdale, NJ: Erlbaum.
18. Card, S. K., Robertson, G. G., & York, W. (1996). The Webbook and the Web forager. Human factors in computing systems: CHI'96 Conference Proceedings (pp. 111-117). New York: ACM Press and Addison Wesley.
19. Carroll, J. M., Laughton, S., & Rosson, M. B. (1996). Network communities. CHI'96 Conference Companion (pp. 357-358). New York: ACM Press.
20. CEC (1990). Directive on the minimum safety and health requirements for work with display screen equipment. Council of the European Communities, Directive 90/270/EEC; from the Official Journal of the European Communities No. L156/14, 21.6.90. Brussels: the European Commission.
21. Conklin, J. (1987). Hypertext: An introduction and survey. IEEE Computer, 2(9), 17-41.
22. Crane, D. (1972). Invisible colleges: Diffusion of knowledge in scientific communities. Chicago: Chicago University Press.
23. Crocca, W. T., & Anderson, W. L. (1995). Delivering technology for digital libraries: Experience as vendors. In F. M. Shipman, R. Furuta, & D.M. Levy (Eds.), Digital libraries '95 (pp. 1-8). Austin, TX: Department of Computer Science, Texas A&M University.
24. Croft, W. B., Cook, R., & Wilder, D. (1995). Providing government information on the Internet: Experiences with THOMAS. In F. M. Shipman, R. Furuta, & D. M. Levy (Eds.), Digital libraries '95 (pp. 19-24). Austin, TX: Department of Computer Science, Texas A& M University.
25. Damodaran, L. (1991). Towards a human factors strategy for information technology systems. In B. Shackel & S. J. Richardson (Eds.), Human factors for informatics usability (pp. 291-324). Cambridge, UK: Cambridge University Press.
26. Damodaran, L., Simpson, A., & Wilson, P. (1980). Designing systems for people. Manchester, UK: NCC Publications, National Computing Centre.
27. Dillon, A. (1994). Designing usable electronic text. London: Taylor and Francis.
28. Earnshaw, R. A. (1996). Virtual libraries. In R. A. Earnshaw, H. Jones, & J. A. Vince (Eds.), Digital Media and Electronic Publishing (pp. 143-173). London: Academic Press.
29. Eason, K. D. (1988). Information technology and organisational change. London: Taylor & Francis.
30. Eason, K. D. (1996). Division of labour and the design of systems for computer support for cooperative work. Journal of Information Technology, 11, 39-50.
31. Eason, K. D., & Harker, S. D. P. (1988). The supplier's role in the design of products for organisations. The Computer Journal, 31(5), 426-430.
32. Elrod, S., Bruce, R., Gold, R., Goldberg, D., Halasz, F., Janssen, W., Lee, D., McCall, K., Pedersen, E., Pier, K., Tang, J., & Welch B. (1992). LiveBoard: A large interactive display supporting group meetings, presentations and remote collaboration. Human factors in computing systems: CHI'92 conference proceedings (pp. 599-607). New York: ACM Press and Addison Wesley.
33. Engelbart, D. C. (1963). A conceptual framework for the augmentation of man's intellect. In P. Howerton, & D. Weeks (Eds.), Vistas in information handling (Vol. 1, pp. 1-29). Washington, DC: Spartan Books.
34. Engelbart, D., & English, W. K. (1968). A research center for augmenting human intellect. AFIPS Conference Proceedings, 33, 395-410.
35. Evans, C. R. (1979). The mighty micro. London: Gollancz.
36. Evans, C. R. (1981). The Making of the Micro. London: Gollancz.
37. Fano, R. M. (1965). The MAC system: A progress report. In M. A. Sass, & W. D. Wilkinson (Eds.), Computer augmentation of human reasoning (pp. 131-150). Washington, DC: Spartan Books.
38. Follett, B. (1993). Joint Funding Councils' Libraries Review Group report. Bristol, UK: Higher Education Funding Council for England.
39. Forester, T. (1985). The information technology revolution. Oxford, UK: Blackwell.
40. Forester, T. (1987). High-tech society. Oxford, UK: Blackwell.
41. Fox, A. A. (Ed.). (1994). Source book on digital libraries (Tech. Rep. No. TR 93-95, pp. 400). Blacksburg, VA: Department of Computer Science, Virginia Polytechnic Institute & State University.
42. Francik, E., Rudman, S. E., Cooper, D., & Levine, S. (1991). Putting innovation to work: Adoption strategies for multimedia communication systems. Communication of the ACM, 34(12), 53-63 (also in Baecker et al., 1995 (qv), pp. 886-896).
43. Gaines, B. R. (1985). From ergonomics to the fifth generation: 30 years of human-computer interaction studies. In B. Shackel (Ed.), Human-computer interaction - INTERACT'84 (pp. 3-7). Amsterdam: North Holland.
44. Gaines, B. R., & Shaw, M. L. G. (1986a). From time-sharing to the sixth generation: The development of human-computer interaction part I. International Journal of Man-Machine Studies, 24, 1-27.
45. Gaines, B. R., & Shaw, M. L. G. (1986b). Foundations of dialog engineering: The development of human-computer interaction part II. International Journal of Man-Machine Studies, 24, 101-123.
46. Glushko, R. (1992). Seven ways to make a hypertext project fail. Technical Communications, 2, 226-230 (also in Baecker et al., 1995, pp. 849-853).
47. Goldberg, A. (Ed.). (1988). History of personal computer workstations (conference proceedings). Reading, MA: Addison-Wesley.
48. Grandjean, E., & Vigliani, A. (1980). Ergonomics aspects of visual display terminals. London: Taylor & Francis.
49. De Greene, K. B. (Ed.). (1970). Systems psychology. New York: McGraw-Hill.
50. Grudin, J. (1988). Why groupware applications fail: Problems in design and evaluation. Office: Technology and People, 4(3), 245-264.
51. Grudin, J. (1994). Groupware and social dynamics: Eight challenges for developers. Communications of the ACM, 37(1), 92-105 (also in Baecker et al., 1995, pp. 762-774).
52. Harker, S. D. P. (1995). The development of ergonomics standards for software. Applied Ergonomics, 26(4), 275-280.
53. Harker, S. D. P., Olphert, C. W., & Eason, K. D. (1990). The development of tools to assist in organisational requirements definition for information technology systems. In D. Diaper, D. Gilmore, G. Cockton & B. Shackel (Eds.), Human-computer interaction - INTER-ACT'90 (pp. 295-300). Amsterdam: North-Holland.
54. Harnad, S. (1995). Implementing peer review on the net. In R. Peek, & G. Newby (Eds.), Academia and electronic publishing: Confronting the year 2000. ASIS Monograph. Cambridge, MA: MIT Press. (ftp:/ /princeton.edu/pub/harnad/Harnad/harnad95.peer.review)
55. Helander, M. (Ed.). (1988). Handbook of human-computer interaction. Amsterdam: North-Holland.
56. Hendrick, H. W., & Brown, O., Jr. (Eds.). (1984). Human factors in organisational design and management. Amsterdam: Elsevier.
57. Hiltz, S. R. (1993). Correlates of learning in a virtual classroom. International Journal of Man-Machine Studies, 39, 71-98.
58. Hiltz, S. R., & Turoff, M. (1978). The network nation: Human communication via computer. Reading. MA: Addison-Wesley. (Rev. ed., 1993, Cambridge, MA: The MIT Press.)
59. Hirscheim, R. (1985). Office automation: A social and organisational perspective. Chichester, UK: Wiley.
60. Hirscheim, R., & Newman, M. (1988). Information systems and user resistance: Theory and practice. The Computer Journal, 31(5), 398-408.
61. Johansen, R., Vallee, J., & Spangler, K. (1979). Electronic meetings: Technical alternatives and social choices. Reading, MA: Addison-Wesley.
62. Johanson, E. H., & Cochrane, P. A. (1995). A hypertextual interface for a searcher's thesaurus. In F. M. Shipman, R. Furuta, & D. M. Levy (Eds.), Digital libraries '95 (pp. 77-86). Austin, TX: Department of Computer Science, Texas A&M University.
63. Jones, J. C. (1970). Design methods. Chichester: Wiley.
64. Katzen, M. (1988). A national information network. Scholarly Publishing, 19, 210-216.
65. Kay, A., & Goldberg, A. (1977). Personal dynamic media. IEEE Computer, 10(3), 31-42.
66. Kidd, A. (1994). The marks are on the knowledge worker. Human factors in computing systems: CHI'94 conference proceedings (pp. 186-191). New York: ACM Press and Addison Wesley.
67. Kiesler, S., & Finholt, T. (1988). The mystery of RSI. American Psychologist, 43(12), 1004-1015.
68. Klein, L., & Eason, K. D. (1991). Putting social science to work. Cambridge, UK: Cambridge University Press.
69. Lamb, R. (1995). Using online resources: Reaching for the *.*s. In F. M. Shipman, R. Furuta, & D. M. Levy (Eds.), Digital libraries '95 (pp. 137-146). Austin, TX: Department of Computer Science, Texas A&M University.
70. Landauer, T., Egan, D., Remde, J., Lesk, M., Lochbaum, C., & Ketchum, D. (1993). Enhancing the usability of text through computer delivery and formative evaluation: The SuperBook Project. In C. McKnight, A. Dillon, & J. Richardson (Eds.), Hypertext - A psychological perspective (pp. 71-136). Chicester, UK: Horwood.
71. Licklider, J. C. R. (1960). Man-computer symbiosis. IRE Transactions on Human Factors in Electronics, HFE-1, 4-11.
72. Licklider, J. C. R., & Clark, W. (1962). On-line man-computer communication. AFIPS Conference Proceedings, 21, 113-128.
73. Licklider, J. C. R., Taylor, R. W., & Herbert, W. (1968). The computer as a communication device. International Science and Technology, 76, 21-23.
74. Martin, J. (1973). Design of man-computer dialogues. Englewood Cliffs, NJ: Prentice-Hall.
75. McKnight, C. (1995a). The human factors of electronic journals. In F. Rowlan, C. McKnight, & J. Meadows (Eds.), Project ELVYN (chap. 3, pp. 37-47). London: Bowker-Saur.
76. McKnight, C. (1995b). Digital library research at Loughborough: The last 15 years. In F. M. Shipman, R. Furuta, & D. M. Levy (Eds.), Digital libraries '95 (pp. 65-70). Austin, TX: Department of Computer Science, Texas A&M University.
77. McKnight, C., Dillon, A., & Richardson, J. (1991). Hypertext in context. Cambridge, UK: Cambridge University Press.
78. McKnight, C., Dillon, A., & Richardson, J. (Eds.). (1993). Hypertext - A psychological perspective. Chichester, UK: Horwood.
79. Meyrowitz, N., & Van Dam, A. (1982). Interactive editing systems: Part 1. ACM Computing Surveys, 14(3), 321-352.
80. Moran, T. P., Chiu, P., van Melle, W., & Kurtenbach, G. (1995). Implicit structures for pen-based systems within a freeform interaction paradigm. Human factors in computing systems: CHI'95 conference proceedings (pp. 487-494). New York: ACM Press and Addison Wesley.
81. Moto-Oka, T. (Ed.). (1982). Fifth generation computer systems. Amsterdam: North-Holland.
82. Mumford, E. (1983). Designing human systems for new technology: The ETHICS method. Manchester, UK: Manchester Business School.
83. Myers, B. A. (1996) A brief history of human-computer interaction technology. Carnegie Mellon University School of Computer Science Technical Report CMU-CS-96-163. December 1996. http:// www.cs.cmu.edu/∼amulet/papers/uihistory.ps
84. Nelson, T. (1965). A file structure for the complex, the changing and the indeterminate. Proceedings of the ACM National Conference (pp. 84-100). New York: ACM Press.
85. Newman, W., & Wellner, P. (1992). A desk supporting computer-based interaction with paper documents. Human factors in computing systems: CHI'92 conference proceedings (pp. 587-592). New York: ACM Press and Addison Wesley.
86. Nickerson, R. S. (1969). Man-computer interaction: A challenge for human factors research. Ergonomics, 12(4), 501-517.
87. Nielsen, J. (1990). Hypertext and hypermedia. New York: Academic Press.
88. Nielsen, J. (1993). Usability engineering. New York: Academic Press.
89. Norman, D. A., & Draper, S. W. (1986). User centered system design. Hillsdale, NJ: Erlbaum.
90. Noro, K., & Brown, O., Jr. (Eds.). (1990). Human factors in organisational design and management III. Amsterdam: Elsevier.
91. Nunamaker, J. F., Dennis, A. R., Valacich, J. S., Vogel, D. R., & George, J. F. (1991). Electronic meeting systems to support group work. Communications of the ACM, 34(7), 40-61.
92. Okerson, A. (1995). Directory of electronic publications (5th ed.). Washington, DC: Association of Research Libraries.
93. Olphert, C. W., & Harker, S. D. P. (1994). The ORDIT method for organisational requirements definition. In G. E. Bradley & H. W. Hendrick (Eds.), Human factors in organisational design and management IV (pp. 421-426). Amsterdam: Elsevier.
94. Pearce, B. G. (Ed.). (1984). Health hazards of VDUs? Chichester, UK: Wiley.
95. Pedersen, E., McCall, K., Moran, T. P., & Halasz, F. G. (1993). Tivoli: An electronic whiteboard for informal workgroup meetings. Proceedings INTERCHI'93 (pp. 391-398). New York: ACM Press and Amsterdam IOS Press.
96. Price, D. J. de Solla (1963). Little science, big science. New York: Columbia University Press.
97. Psycholoquy (1996). A refereed journal of peer commentary in psychology, neuroscience and cognitive science. See: http://www.princeton.edu/∼harnad or http://cogsci.ecs.soton.ac.uk/∼harnad/psyc.html
98. Pullinger, D. J. (1990). BLEND-6: The references, abstracts & annotations journal (British Library Research Paper 80). London: British Library.
99. Pullinger, D. J., & Howey, K. (1984). The development of the References, Abstracts & Annotations Journal (RAAJ) on the BLEND system. Journal of Librarianship, 16(1), 19-33.
100. Roberts, L. (1986). The ARPAnet and computer networks. In A. Goldberg (Ed.). (1988), History of personal computer workstations (conference proceedings), pp. 51-58. Reading, MA: Addison-Wesley.
101. Rowland, F., McKnight, C., & Meadows, J. (Eds.). (1995). Project ELVYN. London: Bowker-Saur.
102. Sackman, H. (1967). Computers, system science, and evolving society: The challenge of man-machine digital systems. New York: Wiley.
103. Sackman, H. (1970). Man-computer problem solving. Princeton, NJ: Auerbach.
104. Senders, J. W. (1984). Design criteria for the electronic journal. In B. Shackel (Ed.), Human-computer interaction - INTERACT'84 (pp. 971-973). Amsterdam: North Holland, 1985.
105. Shackel, B. (1959a). Ergonomics for a computer. Design, 120, 36-39.
106. Shackel, B. (1959b). A note on panel layout for numbers of identical items. Ergonomics, 2, 247-253.
107. Shackel, B. (1962). Ergonomics in the design of a large digital computer console. Ergonomics, 5, 229-241.
108. Shackel, B. (1969). Man-computer interaction: The contribution of the human sciences. Ergonomics, 12, 485-499.
109. Shackel, B. (Ed.). (1981). Man-computer interaction: Human factors aspects of computers and people. Dordrecht, The Netherlands: Martinus Nijhoff.
110. Shackel, B. (1981/1984). The concept of usability. Proceedings of the IBM Software and Information Usability Symposium, Poughkeepsie, NY, IBM Corporation, September 15-18, 1981 (pp. 1-30) (also in Bennett et al., 1984 (qv), pp. 45-88).
111. Shackel, B. (1982). The BLEND system - Programme for the study of some electronic journals. The Computer Journal, 25(2), 161-168; Ergonomics, 25(4), 269-284; Journal of the American Society for Information Science, 24(1), 22-30.
112. Shackel, B. (1982). The BLEND system - Programme for the study of some electronic journals. The Computer Journal, 25(2), 161-168; Ergonomics, 25(4), 269-284; Journal of the American Society for Information Science, 24(1), 22-30.
113. Shackel, B. (1982). The BLEND system - Programme for the study of some electronic journals. The Computer Journal, 25(2), 161-168; Ergonomics, 25(4), 269-284; Journal of the American Society for Information Science, 24(1), 22-30.
114. Shackel, B. (1985a). Ergonomics in information technology in Europe. Behaviour & Information Technology, 4(4), 263-287.
115. Shackel, B. (1985b). Using RAAJ for real. Journal of Librarianship, 17(3), 200-204.
116. Shackel, B. (Ed.). (1986). BLEND-5: The computer human factors journal (library and information research Rep. No. 47). London; British Library.
117. Shackel, B. (1987). Human Factors for Usability Engineering. In C. E. C. Directorate General of T.I.I.I. (Ed.), ESPRIT'87 - Achievements & impact (Pt. 2, pp. 1019-1040). Amsterdam: Elsevier.
118. Shackel, B. (1989). Information exchange within the research community. In M. Feeney & K. Merry (Eds.), Information technology and the research process (pp. 147-162). London: Bowker-Saur.
119. Shackel, B. (1991). BLEND-9: Overview and appraisal (British Library Research Paper 82). London: British Library.
120. Shackel, B., Alty, J., & Reid, P. (1992). HILITES - The information service for the world HCI community. ACM SIGCHI Bulletin, 24(3), 40-49.
121. Shackel, B., Pullinger, D. J., Maude, T. I., & Dodd, W. P. (1985, October). BLEND: The need for effective HCI in the design of electronic journal systems. ALPSP Bulletin, pp. 10-20.
122. Shaw, J. C. (1968). JOSS: Experience with an experimental computing service for users at remote consoles. In W. D. Orr (Ed.), Conversational computers (pp. 15-22). New York: Wiley.
123. Sheridan, T., Senders, J., Moray, N., Stoklosa, J., Guillaume, J., & Makepeace, D. (1981). Experimentation with a multi-disciplinary tele-conference and electronic journal on mental workload. Unpublished report to the National Science Foundation, 320 pp., from M.I.T., Cambridge, MA.
124. Shipman, F. M., Furuta, R., & Levy, D. M. (Eds.). (1995). Digital libraries '95. Austin, TX: Department of Computer Science, Texas A&M University (also at http://csdl.tamu.edu/DL95).
125. Shneiderman, B. (1980). Software psychology: Human factors in computer and information systems. Cambridge, MA: Winthrop.
126. Shneiderman, B. (1987). Designing the user interface. Reading, MA: Addison-Wesley.
127. Sinaiko, H. W. (Ed.). (1961). Selected papers on human factors in the design and use of control systems. New York: Dover Publications.
128. Smith, H. T., & Green, T. R. (Eds.). (1980). Human interaction with computers. London: Academic Press.
129. Smith, P., Brailsford, D., Evans, D., Harrison, L., Probets, S., & Sutton, P. (1993). Journal publication with Acrobat: The CAJUN project. Electronic Publishing : Origination, Dissemination and Design, 6(4), 482-493.
130. Stafford-Fraser, Q., & Robinson, P. (1996). BrightBoard: A video-augmented environment. Human factors in computing systems: CHI'96 conference proceedings (pp. 135-141). New York: ACM Press and Addison Wesley.
131. Stewart, T. F. M. (1995). Ergonomics standards concerning human-system interaction. Applied Ergonomics, 26, 271-274.
132. Sutherland, I. (1963). Sketchpad: A man-machine graphical communication system. AFIPS Conference Proceedings, 23, 329-346.
133. Sweeney, M., Maguire, M. C., & Shackel, B. (1993). Evaluating user-computer interaction: A framework. International Journal of Man-Machine Studies, 38, 689-711.
134. Thacker, C. P. (1986). Personal distributed computing: The Alto and Ethernet hardware. In A. Goldberg (Ed.), History of personal computer workstations (conference proceedings). Reading, MA: Addison-Wesley.
135. Tuck, W., McKnight, C., Hayet, M., & Archer, D. (1990). Project quartet (Library and Information Research Report 76). London: British Library.
136. Vallee, J. (1972). The FORUM Project: Network conferencing and its future applications. Proceedings of the 1st International Conference on Computer Communications (Institute for the Future, Rep. No. P-41). Computer Networks, 1, 39-52.
137. Weinberg, G. M. (1971). The psychology of computer programming. New York: Van Nostrand Reinhold.
138. Weiser, M. (1991). The computer for the 21st century. Scientific American, 265.3, 94-104 (also in Baecker, 1995, pp. 933-940).
139. Whitefield, A., Wilson, F., & Dowell, J. (1991). A framework for human factors evaluation. Behaviour & Information Technology, 10(1), 65-79.
140. Whiteside, J., Bennett, J. L., & Holtzblatt, K. (1988). Usability engineering: Our experience and evolution. In M. Helander (Ed.), Handbook of human-computer interaction (pp. 791-817). Amsterdam: North-Holland.
141. Winograd, T. (1972). Understanding natural language. Edinburgh: The University Press.
142. WIT (1995). (Web interactive talk) http://www.w3.org/hypertext/ WWW/Discussion
143. Zijlstra, J. (1994). The university licensing program (TULIP): A large scale experiment in bringing electronic journals to the desktop. Serials, 7(2), 169-172.