Total quality management at work: Development of an effective competitive analysis process

Industrial Marketing Management

Volumn 26, Issue 5, 1997, Pages 459-466

  Bigwood, Michael P ^a  

^a International Technology Information   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0031232110     PISSN: 00198501     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0019-8501(96)00157-5     Document Type: Article

References (8)

1. 1. Berry, Thomas H., Managing the Total Quality Transformation, McGraw-Hill, New York, 1991.
2. 2. Scholtes, Peter R., The Team Handbook: How to Use Teams to Improve Quality. Joiner, Madison, Wisconsin, 1988.
3. 3. Brassard, Michael, Memory Jogger Plus. GOAL/QPC, Methuen, Massachusetts, 1989.
4. 4. Schuler, Randall S., and Harris, Drew L., Managing Quality: The Primer for Middle Managers. Addison-Wesley, Reading, Massachusetts, 1992.
5. 5. Porter, Michael E., Competitive Strategy: Techniques for Analyzing Industries and Competitors. The Free Press, New York, 1980.
6. 6. Thompson, Jr., Arthur A., and Strickland, A. J., III, Strategic Management, Concepts and Cases. Irwin, Boston, Massachusetts, 1978.
7. 7. Harkleroad, David, Making Intelligence Analysis Actionable. Competitive Intelligence Review 5(2), 13-17 (1994).
8. 8. Prescott, John E., and Grant, J. H., A Manager's Guide for Evaluating Competitive Analysis Techniques. Interfaces 183, 10-22 (1988).