A QFD based performance measurement tool

Computers in Industry

Volumn 33, Issue 2-3, 1997, Pages 357-366

  Jagdev, H ^a   Bradley, P ^b   Molloy, O ^b  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b NATIONAL UNIVERSITY OF IRELAND   (Ireland)

Author keywords

Business process re engineering; Customer requirements; Performance measurement; Quality function deployment

Indexed keywords

PERFORMANCE; PROCESS ENGINEERING; VALUE ENGINEERING;

BUSINESS PROCESS RE ENGINEERING; QUALITY FUNCTION DEPLOYMENT (QFD);

QUALITY CONTROL;

EID: 0031221489     PISSN: 01663615     EISSN: None     Source Type: Journal    
DOI: 10.1016/s0166-3615(97)00041-9     Document Type: Article

References (11)

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