Determinants of computer user expectations and their relationships with user satisfaction: An empirical study

Information Processing and Management

Volumn 33, Issue 4, 1997, Pages 529-537

  Ryker, Randy ^a   Nath, Ravinder ^b   Henson, James ^c  

^a NICHOLLS STATE UNIVERSITY   (United States)

^b UNIVERSITY OF MEMPHIS   (United States)

^c AUSTIN PEAY STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER SYSTEMS; INFORMATION RETRIEVAL SYSTEMS;

COMPUTER USER EXPECTATION; COMPUTER USER SATISFACTION;

USER INTERFACES;

EID: 0031186135     PISSN: 03064573     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0306-4573(97)00016-2     Document Type: Article

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