A generic model for simulating office process flows

European Journal of Operational Research

Volumn 99, Issue 2, 1997, Pages 267-277

  Davies, M N ^a  

^a Eagle Star Life Assurance Company   (United Kingdom)

Author keywords

Human resources; Modelling; Office processes; Simulation

Indexed keywords

COMPUTER SIMULATION; COMPUTER SOFTWARE; DATA ACQUISITION; MATHEMATICAL MODELS; PERSONNEL; PROCESS CONTROL; ROBUSTNESS (CONTROL SYSTEMS); USER INTERFACES;

SOFTWARE PACKAGE HOCUS; SOFTWARE PACKAGE SCOPE;

OFFICE AUTOMATION;

EID: 0031170483     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0377-2217(95)00380-0     Document Type: Article

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