Why queuing never vanishes

European Journal of Operational Research

Volumn 99, Issue 2, 1997, Pages 463-476

  Van Dijk, Nico M ^a  

^a UNIVERSITY OF AMSTERDAM   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

AIR TRAFFIC CONTROL; RAILROAD TRAFFIC CONTROL; TELECOMMUNICATION NETWORKS; TELECOMMUNICATION TRAFFIC;

ADMINISTRATIVE LOGISTICS;

QUEUEING THEORY;

EID: 0031169902     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0377-2217(97)00015-5     Document Type: Article

References (10)

1. Altiok, T. and Perros, H.G., Queueing Networks with blocking, North-Holland, 1989.
2. Boucherie, R.J. and Van Dijk, N.M., Punctuality for airports as success factor: A queueing analysis (In Dutch: Dutch Air Traffic Control Research Report), 1995.
3. Larson, R.C., "Perspectives on Queues: Social Justice and Psychology of Queueing", Oper. Res. 35 (1987) 985-905.
4. Cooper, R.J., An Introduction to Queueing, Wiley and Sons, 1987.
5. Rothkopf, M.H. and Rech, P., "Perspectives on Queues: Combining Queues is Not Always Beneficial", Oper. Res. 35 (1987) 906-909.
6. Van Dijk, N.M., Product forms for Queueing Networks: A system's Approach, Wiley, 1993.
7. Van Dijk, N.M., Why waiting always takes too long (in Dutch), Dutch national newspaper 'Volkskrant', 21 april 1992.
8. Van Dijk, N.M., "No more waiting", HELPWARE Mag. (1994).
9. Van Dijk, N.M., "Where would we be without Trains? A Queueing Modelling to Determine Train Delays", Oper. Res. (1996), to appear.
10. Van Dijk, N.M., "Service Performance Measured and Queueing Analysis; A casestudy for TNT", in: R. Teare and C. Armistead (eds.), Services management, Cassell, 1995.