A tutorial on business process improvement

Journal of Operations Management

Volumn 15, Issue 2, 1997, Pages 139-154

  Rohleder, Thomas R ^a   Silver, Edward A ^a  

^a UNIVERSITY OF CALGARY   (Canada)

Author keywords

Implementation; Innovation; Process design; Process improvement; Productivity

Indexed keywords

ECONOMICS; ENGINEERING EDUCATION; PRODUCTIVITY; RESEARCH AND DEVELOPMENT MANAGEMENT; STRATEGIC PLANNING;

BUSINESS PROCESS IMPROVEMENT; IMPLEMENTATION; INNOVATION; PROCESS DESIGN; TUTORIAL;

PROCESS ENGINEERING;

EID: 0031144925     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0272-6963(96)00100-3     Document Type: Article

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