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Volumn 16, Issue 3, 1997, Pages 161-183

A design-oriented framework for modelling the planning and control of multiple task work in secretarial office administration

Author keywords

[No Author keywords available]

Indexed keywords

COGNITIVE SYSTEMS; COMPUTER SIMULATION; CONCURRENCY CONTROL; HEURISTIC PROGRAMMING; INTERACTIVE COMPUTER SYSTEMS; KNOWLEDGE ENGINEERING; PROBLEM SOLVING; STRATEGIC PLANNING;

EID: 0031142439     PISSN: 0144929X     EISSN: 13623001     Source Type: Journal    
DOI: 10.1080/014492997119897     Document Type: Article
Times cited : (11)

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