Customer feedback from the classroom

Quality Progress

Volumn 30, Issue 3, 1997, Pages 99-102

  Walker, Sharron ^a,b,c  

^a Queen Creek High School   (United States)

^b UNIVERSITY OF ARIZONA   (United States)

^c ASQC ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMMUNICATION; EVALUATION; PERFORMANCE; SURVEYS; TEACHING;

CUSTOMER FEEDBACK; HUMAN INTERACTIONS; PERFORMANCE LEVEL;

QUALITY ASSURANCE;

EID: 0031099380     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (2)

1. Stephen R. Covey, Principle-Centered Leadership (New York, NY: Simon & Schuster, 1991).
2. W. Edwards Deming, Out of the Crisis (Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study, 1986).