How ethics can improve business success

Quality Progress

Volumn 30, Issue 2, 1997, Pages 57-60

  Bottorff, Dean L ^a,b,c  

^a Allegheny Industrial Sales Inc   (United States)

^b MARIETTA COLLEGE   (United States)

^c ASQC ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPENSATION (PERSONNEL); COMPETITION; COSTS; DECISION MAKING; HUMAN ENGINEERING; INDUSTRIAL MANAGEMENT; INDUSTRIAL RELATIONS; PERSONNEL RATING; PERSONNEL TRAINING; QUALITY CONTROL; SUPERVISORY PERSONNEL;

BUSINESS; ETHICS; UNETHICAL BEHAVIOR;

PERSONNEL;

EID: 0031077618     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (19)

1. S. Silverstein, "One in 15 Employees in Study Caught Stealing," Los Angeles Times, Dec. 2, 1989, p. D-1.
2. Fred R. David, Strategic Management, Second Edition (Columbus, OH: Merrill Publishing Co., 1989), p. 8.
3. Robert Corley, O. Lee Reed, and Peter Shedd, The Legal and Regulatory Environment of Business, Ninth Edition (New York, NY: McGraw-Hill, 1996), pp. 369-394.
4. S.W. Gellerman, "Why Good Managers Make Bad Ethical Choices," Harvard Business Review, July-August 1986, pp. 85-90.
5. J.M. Juran and Frank M. Gryna, Juran's Quality Handbook, Fourth Edition (New York, NY: McGraw Hill, 1988), pp. 10-18.
6. Ronald R. Sims, "The Challenge of Ethical Behavior in Organizations," Journal of Business Ethics, July 1992, pp. 209-213.
7. Donald Zanderer, "Integrity, an Essential Executive Quality," in Business Ethics 95/96 Annual Editions, Seventh Edition, John E. Richardson, editor (Guilford, CT: Duskin Publishing Group, 1996).
8. Jeremy Bentham, "Utility, Pleasure, and the Good," Immanuel Kant: "Learning Moral Rules," and Plato: "The Citizen and the Law," in Philosophy For a New Generation, Second Edition, A.K. Bierman and J.A. Gould, editors (New York, NY: MacMillan, 1973), pp. 115-117, pp. 133-137, pp. 319-326.
9. Charles Futrell, Sales Management, Third Edition (Fort Worth, TX: Dryden Press, 1994), pp. 581-600.
10. I.F. Stone, "The Trial of Socrates" (Boston, MA: Little, Brown & Co., 1988), pp. 39-52.
11. Sims, "The Challenge of Ethical Behavior in Organizations."
12. Jack Campanella and the ASQC Quality Cost Committee, Principles of Quality Costs, Second Edition (Milwaukee, WI: ASQC Quality Press, 1990), pp. 5-17.
13. Taken from the the following codes of ethics: ASQC, American Marketing Association, Manufacturer's Agents National Association, and Institute of Management Accountants.
14. Comments from A. Mistro, ethics instructor, Robert Morris College, Pittsburgh, PA.
15. Mary Scott and Howard Rotham, Companies With a Conscience (New York, NY: Citadel Press, 1994), p. 6.
16. Bierman and Gould, Philosophy For a New Generation.
17. Comments from A. Mistro, ethics instructor.
18. Funk & Wagnalls Corp., "Ethics," and "Plato, Theory of Forms, Theory of Ethics," Microsoft Encarta CD-ROM, 1994.
19. Ibid.