Microcomputer software evaluation: An econometric model

Decision Support Systems

Volumn 19, Issue 2, 1997, Pages 75-92

  Anderson, Evan E ^a   Chen, Yu Min ^b  

^a GEORGE MASON UNIVERSITY   (United States)

^b JC Penny Company Inc   (United States)

Author keywords

Econometric modeling; Software evaluation and selection; User evaluations

Indexed keywords

COMPUTER GRAPHICS; COMPUTER SOFTWARE SELECTION AND EVALUATION; DATABASE SYSTEMS; SPREADSHEETS; WORD PROCESSING;

ECONOMETRIC MODEL;

DECISION SUPPORT SYSTEMS;

EID: 0031069799     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0167-9236(96)00042-5     Document Type: Article

References (63)

1. A.D. Adams, R. Nelson and P.A. Todd, Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication, MIS Quarterly 16, No. 2 (June 1992) 227-247.
2. A.H. Agajanian, A Bibliography on System Performance Evaluation, Performance Evaluation Review 5, No. 1 (Feb. 1976) 53-64.
3. D.L. Amoroso, Using End User Characteristics to Facilitate Effective Management of End User Computing, Journal of End User Computing 4, No. 4 (Fall 1992) 5-15.
4. D. Amoroso, and P. Cheney, A Report on the State of End-User Computing in Some Larger North American Insurance Firm, Journal of Information Management 8, No. 2 (Spring 1987) 39-48.
5. E.E. Anderson, A Heuristic for Software Evaluation and Selection, Software: Practice and Experience 19, No. 8 (Aug. 1989) 707-717.
6. T.W. Anderson, An Introduction to Multivariate Statistical Analysis, 2nd edition (Wiley and Sons, New York, 1984).
7. J.E. Bailey and S. Pearson, Development of a Tool for Measuring and Analyzing User Satisfaction, Management Science 29, No. 5 (1983) 530-545.
8. B. Beizer, Quality is Not the Goal!, American Programmer, No. 6 (June 1993) 5-11.
9. H. Bidgoli, DSS Products Evaluation: An Integrated Framework, Journal of Systems Management, No. 40 (November, 1989) 27-34.
10. R.P. Bostrom, L. Olfman and M. K. Sein, The Importance of Learning Style in End-User Training, MIS Quarterly 14, No. 1 (March, 1990) 101-119.
11. P.H. Cheney, R.I. Mann and D.L. Amoroso, Organizational Factors Affecting the Success of End-Users Computing, Journal of Management Information Systems 3, No. 1 (Summer, 1986) 65-80.
12. D. Coupal and P.N. Robillard, Factor Analysis of Source Code Metrics, Journal of Systems and Software 12, No. 3 (July 1990) 263-69.
13. J.S. Cramer, Efficient Grouping, Regression and Correlation in Engel Curve Analysis, Journal of the American Statistical Association 59 (March, 1964) 233-250.
14. T.P. Cronan and D.E. Douglas, End-User Training and Computing Effectiveness in Public Agencies, Journal of Management Information Systems 6, No. 4 (Spring 1990) 21-40.
15. F.D. Davis, Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, MIS Quarterly 13, No. 3 (September, 1989) 319-340.
16. F.D. Davis, R.P. Bagozzi and P.R. Warshaw, User Acceptance of Computer Technology: A Comparison of Two Theoretical Models, Management Science 35, No. 8 (August, 1989) 982-1003.
17. S.A. Davis and R.P. Bostrom, Training End Users: An Experimental Investigation of the Roles of the Computer Interface and Training Methods, MIS Quarterly 17, No. 1 (March 1993) 61-81.
18. DOD-STD2168: Defense System Software Quality Program, Military Standard of the Department of Defense of the United States of America, Draft, April 1987.
19. W.J. Doll and M.U. Ahmed, Documenting Information Systems for Management: A Key to Maintaining User Satisfaction, Information and Management 8, No. 4 (1985) 221-226.
20. W.J. Doll and G. Torkzadeh, The Measurement of End-User Computing Satisfaction, MIS Quarterly 12, No. 2 (June 1988) 259-276.
21. W.J. Doll and G. Torkzadeh, The Quality of User Documentation, Information and Management 12, No. 2 (1987) 73-78.
22. I. Eriksson and A. Tom, A Model For IS Quality, Software Engineering Journal, No. 6 (July 1991) 152-158.
23. A. Eskenasi, Evaluation of Software Product Quality by Means of Classification Methods, Journal of Systems and Software 10, No. 3 (Oct. 1989) 213-16.
24. C.R. Franz and D. Robey, Organizational Context, User Involvement, and the Usefulness of Information Systems, Decision Sciences 17, No. 3 (Summer 1986) 329-356.
25. C. W. Frenzel, Management of Information Technology (Boyd and Fraser, Boston, 1992).
26. N.C. Goodwin, Functionality and Usability, Communications of the ACM 30, No. 3 (March 1987) 229-233.
27. J.D. Gould and C. Lewis, Designing for Usability: Key Principles and What Designers Think, Communications of the ACM 28, No. 3 (March 1985) 300-311.
28. G.I. Green and C.T. Hughes, Effects of DSS Training and Cognitive Style or Decision Process, Journal of Management Information Systems 3, No. 2 (Fall 1986) 83-93.
29. W.H. Greene, Econometric Analysis (Macmillan, New York, 1990).
30. A.W. Harrison and R.K. Rainer, Jr., The Influence of Individuals Difference on Skill in End-User Computing, Journal of Management Information Systems 9, No. 1 (Summer 1992) 93-111.
31. H. Hwang, Estimation of a Linear Sur Model With Unequal Number of Observations, Review of Economics and Statistics 72, No. 3, 510-515.
32. ISO-8402: Quality Vocabulary, International Standardization Institute (1986).
33. B. Ives, M.H. Olson and J.J. Baroudi, The Measurement of User Information Satisfaction, Communications of the ACM 26, No. 10 (October 1983) 785-793.
34. M. Kletke, J.E. Trumbly and D.L. Nelson, Integration of Microcomputers into the Organization: A Human Adaptation Model and the Organizational Response, Journal of Microcomputer Systems Management 3, No. 1 (Winter 1991) 23-35.
35. K.E. Knight, A Functional and Structural Measurement of Technology, Technological Forecasting and Social Change 27, No. 2/3 (May 1985) 107-127.
36. H.C. Lucas, Performance and the Use of an Information System, Management Science 21, No. 8 (April 1975) 908-919.
37. G.S. Maddala, Econometrics (McGraw-Hill, New York, 1988).
38. R.A. Mata-Toledo and D.A. Gustafson, A Factor Analysis of Software Complexity Measures, Journal of Systems Software, No. 17 (1992) 267-273.
39. N.P. Melone, A Theoretical Assessment of the User-Satisfaction Construct in Information Systems Research, Management Science 36, No. 1 (January 1990) 76-91.
40. H.W. Miller, Quality Software: The Future of Information Technology, Journal of Systems Management, No. 40 (Dec. 1989) 8-14.
41. E. Mumford and I. Banks, The Computer and the Clerk (Routledge and Kegan Paul, London, 1967).
42. M.C. Munro, S.L. Huff and G. Moore, Expansion and Control of End-User Computing, Journal of Management Information Systems 4, No. 3 (Winter 1987-1988) 5-27.
43. R.R. Nelson and P.H. Cheney, Training End Users: An Exploratory Study, MIS Quarterly 11, No. 4 (December 1987) 547-559.
44. S.I. Nesbit, Evaluating Micro Software, Datamation 30, No. 11 (July, 15 1984) 74-78.
45. R.K. Rainer, Jr. and A.W. Harrison, Toward Development of the End User Computing Construct in a University Setting, Decision Sciences 24, No. 6 (November/December 1993) 1187-1202.
46. D.W. Rasmussen and T.W. Zuehlke, On the Choice of Functional Form for Hedonic Price Function, Applied Economics 22, No. 4 (April 1990) 431-38.
47. S. Rivard and S.L. Huff, Factors of Success for End-User Computing, Communications of the ACM 31, No. 5 (May 1988) 552-561.
48. D. Roby, User Attitudes and Management Information System Use, Academy of Management Journal 22, No. 3 (September 1979) 527-538.
49. G.C. Roper-Lowe and J.A. Sharp, The Analytic Hierarchy Process and its Application to an Information Technology Decision, Journal of the Operational Research Society 41, No. 1 (January 1990) 49-59.
50. A. Rushinek and S. Rushinek, Mini/Micro Computer Evaluation of System Features: An Empirical Discriminant Model of Software and Hardware Expendability, Compatibility, Costefficiency, Installation and Delivery, Managerial and Decision Economics 5, No. 3 (June 1984) 150-159.
51. A. Rushinek and S. Rushinek, What Makes Users Happy?, Communications of the ACM 29, No. 7 (July 1986) 594-598.
52. L. Sachs, Applied Statistics: A Handbook of Techniques (Springer-Verlag, New York, 1984).
53. A.H. Segars and V. Grover, Re-Examining Perceived Ease of Use and Usefulness: A Confirmatory Factor Analysis, MIS Quarterly 17, No. 4 (September 1993) 517-525.
54. M.K. Sein, R.P. Bostrom and L. Olfman, Training End Users to Compute: Cognitive, Motivational and Social Issues, INFOR 25, No. 3 (1987) 236-255.
55. D.W. Straub, Validating Instruments in MIS Research, MIS Quarterly 13, No. 2 (June 1989) 147-170.
56. B. Szajna and R.W. Scamell, The Effects of Information System User Expectations on Their Performance and Perceptions, MIS Quarterly 17, No. 4 (December 1993) 493-514.
57. G. Torkzadeh, The Quality of User Documentation: An Instrument Validation, Journal of Management Information Systems 5, No. 2 (Fall 1988) 99-108.
58. G. Torkzadeh and W.J. Doll, Test-Retest Reliability of the End-User Computing Satisfaction Instrument, Decision Science 22, No. 1 (Winter 1991) 26-37.
59. J.A. Turner, Computer Mediated Work: The Interplay Between Technology and Structural Jobs, Communications of the ACM 27, No. 12 (December 1984) 1210-1217.
60. User Ratings of Computer System, Microcomputer Software (Datapro Research Corporation, Delran, NJ, 1986).
61. J. Wesselius and F. Ververs, Some Elementary Questions on Software Quality Control, Software Engineering Journal, No. 5 (November 1990) 319-330.
62. M.S. Wu, Selecting the Right Software Application Package, Journal of Systems Management 41 (September 1990) 28-32.
63. A. Zellner, An Efficient Method of Estimating Seemingly Unrelated Regressions and Tests for Aggregation Bias, Journal of the American Statistical Association 57 (1962) 348-368.