Intern call structure and patient satisfaction

Journal of General Internal Medicine

Volumn 12, Issue 5, 1997, Pages 308-310

  Griffith III, Charles H ^a,c   Wilson, John F ^a   Rich, Eugene C ^b  

^a UNIVERSITY OF KENTUCKY   (United States)

^b CREIGHTON UNIVERSITY SCHOOL OF MEDICINE   (United States)

^c UNIVERSITY OF KENTUCKY   (United States)

Author keywords

interns; on call systems; patient satisfaction

Indexed keywords

ARTICLE; CHRONIC OBSTRUCTIVE LUNG DISEASE; CONGESTIVE HEART FAILURE; HOSPITAL ADMISSION; MEDICAL EDUCATION; MEDICAL STAFF; PATIENT SATISFACTION; WORK SCHEDULE;

AGED; APACHE; FEMALE; HEART FAILURE, CONGESTIVE; HOSPITALS, TEACHING; HOSPITALS, VETERANS; HUMANS; INTERNSHIP AND RESIDENCY; KENTUCKY; LENGTH OF STAY; LINEAR MODELS; LUNG DISEASES, OBSTRUCTIVE; MALE; MIDDLE AGED; NIGHT CARE; PATIENT ADMISSION; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; WORK SCHEDULE TOLERANCE; WORKLOAD;

EID: 0030919735     PISSN: 08848734     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11606-006-5067-8     Document Type: Article

References (15)

1. McCall TB. The impact of long work hours on resident physicians. N Engl J Med. 1988;318:775-8.
2. Green MJ. What (if anything) is wrong with residency overwork? Ann Intern Med. 1995;123:512-7.
3. Asch DA, Parker RM. The Libby Zion case: one step forward or two steps backward? N Engl J Med. 1988;318:771-5.
4. Davidoff F, Nolan JP. and the Editorial Policy Committee of the American College of Physicians. Working conditions and supervision for residents in internal medicine programs: recommendations. Ann Intern Med. 1989;110:647-53.
5. Hillson SD, Dowd B, Rich EC, Luxenberg MG. Call nights and patient care: effects on inpatients at one teaching hospital. J Gen Intern Med. 1992;7:405-10.
6. Griffith CH, Rich EC, Wilson JF, Housestalfs knowledge of their patients social histories. Acad Med. 1995;70:64-6.
7. Meltzer DO, Hiltz F, Bates B. Effects of houseofficer workload on length of stay in traditional and managed care medical services. J Gen Intern Med. 1996;11S:81.
8. Laine C, Goldman L, Soukup JR, Hagen JG. The impact of a regulation restricting medical housestaff hours on the quality of patient care. JAMA. 1993;269:374-8.
9. Lofgren RP, Gottlieb DJ, Wilkins RA, Rich EC. Post-call transfer of resident responsibility: effects on patient care. J Gen Intern Med. 1990;5:501-5.
10. Peterson LA, Brennan TA, O'Neill AC, Cook EF, Lee TH. Does housestaff discontinuity of care increase the risk for preventable adverse events? Ann Intern Med. 1994;121:868-72.
11. Hall JA, Roter DL, Katz NR. Meta-analysis of correlates of provider behavior in medical encounters. Med Care. 1988;26:657-75.
12. Smith CK, Polis E, Hadac RR. Characteristics of the initial medicine interview associated with patient satisfaction and understanding. J Fam Pract. 1981;12:283-8.
13. Knaus WA, Wagner DP, Dryer EA, et al. The Apache III Prognostic System. Risk prediction of hospital mortality for critically ill hospitalized adults. Chest. 1991;100:1619-36.
14. PSQ Project Co-investigators. Final Report on the Patient Satisfaction Questionnaire Project. Washington, DC: American Board of Internal Medicine: 1989:2e-1.
15. Tamblyn R, Benoraya S, Snell C, McLeod PJ, Schnarch B, Abrahamowicz M. The feasibility and value of using patient satisfaction ratings to evaluate internal medicine residents. J Gen Intern Med. 1994;9:146-52.