Patients' satisfaction when denied authorization for emergency department care by their managed care plan

Journal of Emergency Medicine

Volumn 15, Issue 5, 1997, Pages 611-616

  Chan, Theodore C ^a   Hayden, Stephen R ^a   Schwartz, Brad ^b   Fletcher, Taylor ^b   Clark, Richard F ^a  

^a UCSD MEDICAL CENTER   (United States)

^b Palomar Medical Center   (United States)

Author keywords

Authorization denial; Emergency department; Managed care; Satisfaction; Survey

Indexed keywords

ARTICLE; FOLLOW UP; HEALTH CARE MANAGEMENT; HEALTH CARE PLANNING; HEALTH INSURANCE; HEALTH MAINTENANCE ORGANIZATION; HUMAN; PATIENT SATISFACTION; PRIORITY JOURNAL;

CALIFORNIA; EMERGENCY SERVICE, HOSPITAL; FOLLOW-UP STUDIES; HEALTH BEHAVIOR; HEALTH CARE SURVEYS; HEALTH SERVICES ACCESSIBILITY; HOSPITALS, COMMUNITY; HUMANS; INSURANCE COVERAGE; INSURANCE, HEALTH, REIMBURSEMENT; MANAGED CARE PROGRAMS; PATIENT SATISFACTION; REFERRAL AND CONSULTATION; RURAL POPULATION; SUBURBAN POPULATION; TRIAGE;

EID: 0030798229     PISSN: 07364679     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0736-4679(97)00121-2     Document Type: Article

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