Business excellence: Does it work for small companies?

TQM Magazine

Volumn 9, Issue 1, 1997, Pages 76-82

  Hewitt, Sandy ^a  

^a UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; CUSTOMER SATISFACTION; INDUSTRIAL ECONOMICS; MARKETING; PERFORMANCE; PROFESSIONAL ASPECTS; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING; TOTAL QUALITY MANAGEMENT; USER INTERFACES; INDUSTRY; MANAGEMENT; MATHEMATICAL MODELS; MODELS;

BUSINESS COMMUNITY; PUBLIC SECTORS; SELF-ASSESSMENT; SMALL COMPANIES;

INDUSTRIAL RESEARCH; TOTAL QUALITY MANAGEMENT;

EID: 0030644343     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789710159470     Document Type: Article

References (3)

1. Guides to Self-Assessment are available from the British Quality Foundation, London (0171 963 8000).
2. Information on The Quality Engine is available from Bristol Quality Centre (0117 9763932). Information on Assess RapidScore is available from the British Quality Foundation (see note [1]).
3. Regional quality centres which can be contacted include: Midlands Excellence 01827 720833, Excellence NorthWest 01204 363929, South East (Meridian) 01635 527562, Quality Scotland 0131 556 2333, Wales Quality Centre 01443 841192, Northern Ireland Quality Centre 01232 352999.